NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.70

4.7 Rating 994 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a couple of queries just after placing the order and so phoned the number given on the website. The call was answered immediately by a very helpful person and my queries dealt with quickly. I was given good advice about sizing and availability of the item. I also needed the order to be delivered within a tight time-frame and following a couple of clarifying emails, the next day delivery service met all my expectations. I am very pleased with my purchase which was very good value for the good quality of the boots ordered.”

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Posted 5 months ago

“~Great service. Called and they sorted me out kit extra fast.”

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Posted 5 months ago

“Good price, prompt delivery - Many thanks!”

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Posted 5 months ago

“Very pleased with my purchase Good quality”

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Posted 5 months ago

“Very pleased with the website, ease of ordering and speed to which it arrived. I ordered the WRSI Current Pro Helmet on Sunday and it arrived nice & quickly 3 days later. The helmet is a perfect fit, very comfortable and I'm sure it will do the job of protecting my head if needed. Nice and light too and didn't feel hot when I wore it for a warm 12 mile paddle out.”

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Posted 5 months ago

“Excellent saving on a Typhoon Drysuit. Arrived well packed and in perfect condition. Just paddled with it for first time - great bit of kit.”

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Posted 6 months ago

“Easy to use www page. Lots of confiirmation mails and delivery updates. Peak unlined shorts are great for Summer kayaking”

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Posted 6 months ago

HI Dave, Many thanks for the review, we always welcome them. Really pleased you like the shorts. Enjoy your summer paddling and please let us know if we can help in the future. Best regards Kevin

Posted 6 months ago

“Bought a Jobe Gama kayak. The order was processed quickly enough. I had a few problems with the delivery company (DX) though. They just kept putting my large and heavy parcel back into storage at their depot. However, following a phone call to NS Watersports they had the ability to speak to an actual human at DX and my parcel was delivered the following day with no issues. Had the kayak out on the lawn and looks a good bit of kit to go with my Jobe SUP. Thankyou for your efforts in sorting DX out.”

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Posted 6 months ago

HI Neil, Many thanks for the review and call, we always welcome any feedback. As soon as you contacted us, we called DX to find out what was happening with your delivery, they apologised for the delay, and assured us it would be delivered on Thursday. We have checked the tracking and called them to confirm that the goods were delivered to you yesterday. Please accept my sincere apologies once again for the delay in the delivery. This is the only part that is out of our control. I hope you enjoy using your new inflatable and please let me know if we can be of any further assistance. Best regards, Kevin

Posted 6 months ago

“Pleased with women’s Typhoon Hendra Hinge Drysuit. The only one which fits!”

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Posted 6 months ago

Thank you for ordering with us and pleased your happy with your Dry suit. Kind Regards Jess

Posted 6 months ago

“It's brilliant!!”

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Posted 6 months ago

Thank you for Shopping with us, and we hope you shop with us again soon. Kind Regards Jess

Posted 6 months ago

“Easy to order and prompt delivery, and at a good value price. What more do you want?”

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Posted 6 months ago

Hi Elizabeth Many thanks for shopping with us and we hope you shop with us again soon. Kind Regards Jess

Posted 6 months ago

“Good prices, good products and great service. There was a slight delay on my order but the communication was good and they arranged delivery for the exact day I wanted it”

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Posted 6 months ago

Hi Don Many thanks for shopping with us, and many apologies for the slight delay in getting your order. I am happy to hear that we got this rectified as quickly as possible and you received your order in time. We hope you shop with us again soon. Kind Regards Jess

Posted 6 months ago

“I called to confirm availability of a VE carbon Fara sea kayak paddle before ordering online. Jess was friendly and helpful, she emailed me the DPD tracking info and it arrived the next day. Excellent communication and fast delivery, thank you kindly.”

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Posted 6 months ago

Hi Clive Many thanks for your very kind review, I am glad I could help and get your order sorted for you so quickly. I hope you are enjoying using your new paddle and hope you shop with us again soon. Kind Regards Jess

Posted 6 months ago

“Excellent selection at reasonable prices. Fast to reply when having questions. Recommended!”

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Posted 6 months ago

Many thanks for shopping with us and we are glad we could help with any queries you had. We hope you shop with us again soon. Kind Regards Jess

Posted 6 months ago

“Great products and prices can’t fault them *****”

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Posted 6 months ago

Hi Phil Many thanks for your review and shopping with us, we hope you shop with us again soon. Kind Regards Jess

Posted 6 months ago

“I received my delivery to Thailand in a timely manner.”

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Posted 6 months ago

HI Pranee, Thanks for the review and really pleased the goods arrived as expected in Thailand. Hope we can help in the future. Best regards Kevin

Posted 5 months ago

“Dry Bag for Keys & replacemnt drain plug for Wavesport Disel. Arrived quickly and costs resonable. Not yet used in anger but look well build and good waterprrof seals. Bung easy to fit but again not yet used as not yet been back on the river to confirm if its stoped the ingress of water throught my drain hole.”

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Posted 6 months ago

“Excellent service fast delivery and great communication will definitely be using again and highly recommended”

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Posted 6 months ago

HI John, Many thanks for review, really pleased you were happy with the delivery and service. I hope we cna help again in the future. Best regards Kevin

Posted 5 months ago

“Quick delivery. Good quality Drysuit and shoes. The Typoon Hendra drysuit, fits well. I got Astral water shoes, git a size bigger than I wear which fits well with the drysuit.”

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Posted 7 months ago

“Wet suite fine thanks”

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Posted 7 months ago

NS Watersports is rated 4.7 based on 994 reviews