NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 928 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful lovely people. I have bought previously from them and everything arrived perfectly. I ordered something else at a later date and there was a stock error so they offered other options but none of these were suitable for what I needed so he refunded me straight away. Great communication! Thank you 🤩”

Helpful Report

Posted 3 years ago

Hi Melanie, Many thanks for the review. I'm really sorry we couldn't supply the required item. Hope we can help in the future. Best regards, Kevin

Posted 3 years ago

“Easy purchase of a kayak, brilliant communication and service with really prompt delivery made. Would not hesitate in recommending NorthShore.”

Helpful Report

Posted 3 years ago

Hi, Many thanks for the review. Glad we got it all sorted. Have fun with your new boat. Let us know if we can help in the future. Best regards, Kevin

Posted 3 years ago

“I ordered a paid of size 10 palm descender boots. The price was better than most other companies who had run out of stock and NS Watersports posted them to me super quick. Really pleased with my purchase and I’ll defo be back again to buy more gear. Thanks again.”

Helpful Report

Posted 3 years ago

HI David, Many thanks for the review, Glad you like the boots. Best regards, Kevin

Posted 3 years ago

“Very pleased”

Helpful Report

Posted 3 years ago

Hi James, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Ordered an NRS Hydrolock map case at 11am in Northern Ireland. Imagine my amazement when it turned up at 11am the next day! And so far, the map case is proving just wonderful. It flops onto the deck rather than having a mind of its own. Feels a tad flimsy but the stiffer brands eventually die due to seam rupture caused by their stiffness.”

Helpful Report

Posted 3 years ago

Hi Ian, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Received my order very quickly.”

Helpful Report

Posted 3 years ago

Hi Andrew, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Very good service. Ordered one day arrived the next, just in time for his birthday. Excellent, thank you.”

Helpful Report

Posted 3 years ago

Hi, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Competitive pricing across the board. RAPID dispatch. Great communication and really helpful staff. Highly recommended 🙂”

Helpful Report

Posted 3 years ago

Hi Steven, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Great service. Good email communication on the progress of my order. Arrived when expected and was well packaged.”

Helpful Report

Posted 3 years ago

Hi Brad, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“I have never received the package. It is not the time to do the review! Where is my package?”

Helpful Report

Posted 3 years ago

“Excellent service, super fast delivery thank you”

Helpful Report

Posted 3 years ago

Hi, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Lost Sunday Friday morning got new one 😄”

Helpful Report

Posted 3 years ago

Hi Tony, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Ordered a dry suit after 2pm and it came within 24 hrs 😀 good service. 👍”

Helpful Report

Posted 3 years ago

Hi Colin, Many thanks for the review. Pleased everything worked as it should Best regards, Kevin

Posted 3 years ago

“Can't fault them, quick dispatch and delivery, quality product.”

Helpful Report

Posted 3 years ago

Hi Paul, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Product arrived promptly and exactly as described. AAA++”

Helpful Report

Posted 3 years ago

Hi Derek, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Outstandingly prompt service. Delighted with my purchase.”

Helpful Report

Posted 3 years ago

Hi, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“7 days to get an item that was on a 48 hour service.... Poor show... Won't be using again”

Helpful Report

Posted 3 years ago

HI Many thanks for your review. We always welcome feedback. I just wanted to give a little more information for the delay. You ordered the paddle at 12.30am on a Friday Morning, I emailed you to apologise as due to the storm on Friday our courier (Parcelforce) had cancelled our collection for that day for safety reasons. Parcelforce don't collect goods on a Saturday or Sunday and as the shop is closed on Monday's we would dispatch on Tuesday for delivery Thursday. As mentioned in the email, that due to the length of the paddle we can only ship on a 48hr service. Which you duly noted was fine. Please note the delay was out of our control as delivery is the only part of the process we can't control ourselves as we have to rely on a 3rd party. Please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 3 years ago

“Super fast delivery, very pleased :)”

Helpful Report

Posted 3 years ago

Thanks for review, Best regards, Kevin

Posted 3 years ago

“Ns went above and beyond in customer services to find me what I wanted in the right colour. Excellent service and fast delivery. Thank you.”

Helpful Report

Posted 3 years ago

HI Sarah, Many thanks for the review, really pleased we managed to help. Best regards, Kevin

Posted 3 years ago

“Fast, efficient service.”

Helpful Report

Posted 3 years ago

HI Carol, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

NS Watersports is rated 4.7 based on 928 reviews