NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 928 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Typhoon drysuit online at a very reasonable price. Delivered in 2 days well packed. No fuss or overcomplicated process. Would recommend and use again.”

Helpful Report

Posted 4 years ago

HI David, Many thanks for your review, enjoy using the suit and please let us know if we cna help in the future. best regards, kevin

Posted 4 years ago

“Excellent product, very good service recommended.”

Helpful Report

Posted 4 years ago

HI Ram, Many thanks for the orders, and reviews. Look forward to serving you again. Best regards, Kevin

Posted 4 years ago

“Lots of items I considered were out of stock however what I did eventually choose were delivered quickly and are of good quality.”

Helpful Report

Posted 4 years ago

HI, Many thanks for your review and feedback. I'm truly sorry some of the items you considered were out of stock, but due to many many factors, Brexit, Covid-19, shipping problems and congestion at ports, Suez canal, transportation and many other factors, all our suppliers are facing shortages. We are getting as much stock in as possible as fast as we can, but all of the shortages are completely out of our control and apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 4 years ago

“Absolutely first class service. Really friendly and super helpful. Kevin was a total star the whole way through the process, keeping me well informed of the delivery schedule. Buying blind due to COVID, but mind put at ease by good people like this. Highly recommend. I used both telephone and email to communicate with Kevin at NorthShore.”

NS Watersports 5 star review on 3rd April 2021

Helpful Report

Posted 4 years ago

HI Thanks for the review and enjoy the kayak. Hope we can help again. Best regards, kevin

Posted 4 years ago

“Honest and knowledgeable staff with fast and efficient online mail order. Really impressed”

Helpful Report

Posted 4 years ago

HI Sam, Many thanks for your review and order, we always try our best and will help wherever possible. Let us know if you need anything in the future. Best regards, kevin

Posted 4 years ago

“Excellent product quick delivery”

Helpful Report

Posted 4 years ago

HI Peter, thanks for the review, Best regards, Kevin

Posted 4 years ago

“Can’t fault this company, all the quality of their products. I ordered a fishing buoyancy aid at 2 pm in the afternoon and by the following morning it was at my door all the way down in Cornwall. Superb service will definitely use this company again can’t recommend enough”

Helpful Report

Posted 4 years ago

Hi thanks for the review, really appreciate it. Best regards, Kevin

Posted 4 years ago

“The bags I ordered arrived very quickly. Unfortunately one of them was the wrong size. I emailed the company and they immediately sent out a replacement. They also agreed to pay the postage for me to send back the incorrect item. While it can be annoying when a supplier gets the order wrong, humans make mistakes and what's important is the company's response. I am very happy with the way they dealt with this, hence the 5 star rating.”

Helpful Report

Posted 4 years ago

HI Geoff, thanks for the review, apologies about the bag and glad we all sorted it out for you. Best regards, Kevin

Posted 4 years ago

“Great service from Kevin and the team as always, easy to deal with and fast delivery”

Helpful Report

Posted 4 years ago

HI Many thanks for the review, much appreicated, Best regards, kevin

Posted 4 years ago

“Absolutely fantastic delivered the next day! Wow. Quick phone call to check in sizing requirement! Order on the internet. Delivers by 10am the next day. Tried it in fitted like a glove. Fantastic! Now just got to await the boat house opening tomorrow!”

Helpful Report

Posted 4 years ago

HI Many thanks for the review, and pleased everything worked out as it should and the goods are perfect. Hope we can help in the future. Best regards, kevin

Posted 4 years ago

“NS Watersports were really quick (and helpful!) in responding to my enquiry about a wetsuit so that I could choose the right one. Very quick delivery as well. Job done!”

Helpful Report

Posted 4 years ago

H Alex, Thanks ror the review, will always help wherever we can. Best regards, kevin

Posted 4 years ago

“Outstanding service as ever from NW Watersports!”

NS Watersports 5 star review on 27th March 2021

Helpful Report

Posted 4 years ago

HI Matt, thanks for the review, speak soon. Best regards, kevin

Posted 4 years ago

“Lightning fast delivery, very pleased with NS watersports. Highly recommended.”

Helpful Report

Posted 4 years ago

HI Colin, Cheers for the review, Best regards, Kevin

Posted 4 years ago

“Items arrived on time. A very professional company, well done.”

Helpful Report

Posted 4 years ago

HI Chris, Thanks for the review, always appreciated. Best regards, kevin

Posted 4 years ago

“Website easy to use. Good range of products. Very fast service. Will use again. :-)”

Helpful Report

Posted 4 years ago

HI Simon, Thanks for the review, Best regards, Kevin

Posted 4 years ago

“Fast delivery; great products; good price.”

Helpful Report

Posted 4 years ago

HI Thanks for the reviews, Best regards, kevin

Posted 4 years ago

“Excellent product dispatched and received without any problems”

Helpful Report

Posted 4 years ago

HI Many thanks for the review, Best regards, kevin

Posted 4 years ago

“I called to discuss PFD’s for my wife and I to go paddle boarding. Was given detailed and helpful advice on what would be suitable. Purchased 2 pfds which arrived quickly, were perfect for our needs and fitted correctly. Excellent helpful service.”

Helpful Report

Posted 4 years ago

Hi Brian, Thanks for the review and really pleased we got you the goods as required. best regards, kevin

Posted 4 years ago

“Kevin at north shore has been absolutely fabulous and has helped me so much he has ordered items for me months in advance and has called as soon as there in the store is my favorite wish it was closer to me but thank you Kevin your customer service is second to none and I shall continue shopping with you”

Helpful Report

Posted 4 years ago

HI Peter, Thanks for the review and orders, always happy to help whenever we can. Let me know if you need anything in the future. Speak soon Best regards, kevin

Posted 4 years ago

“Quick service. Boots as described and are providing us with warm feet in our canoe.”

Helpful Report

Posted 4 years ago

Hi Catherine, thanks for the review and pleased you're happy with your purchase. best regards, kevin

Posted 4 years ago

NS Watersports is rated 4.7 based on 928 reviews