Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,359 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

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Nothing But Padlocks 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Locks not arrived yet”

Helpful Report

Posted 8 years ago

Roger, your order was placed at 15:42 on 22nd December and our cut off time for same day despatch was 14:00 and that was our last day for pre Christmas deliveries as noted at our checkout. I've just processed your order now so your locks shall be shipped on Tuesday 3rd for delivery to you on Wednesday 4th. I'm sorry if our note was not too clear, we'll look at it again for next Christmas. As a small business (there are only two of us) reviews are very important for helping us improve on our service levels but are also very important for attracting new customers. Please may I ask you to amend your review once you receive your goods? Many thanks and all the best for 2017, Dan

Posted 8 years ago

“You do not have the keys in stock that were specified. On a previous order you send the wrong padlocks twice.”

Helpful Report

Posted 8 years ago

Carl, thanks for leaving feedback, always helpful in ensuring continued improvement in the service we provide our customers. Which is the product you are referring to in your review please? We do not have record of you ordering form us since October, when admittedly, we did miss your notes but rectified the situation immediately, and, if my memory serves me correctly, we didn't receive back the incorrectly sent padlock and keys as collection address was different to that of the delivery. Anyhow, please let me know which product you are after and I'll see if I can help you out. Many thanks, Dan

Posted 8 years ago

“Ordered online, paid, delivery next day. great email delivery 3hours later Good afternoon, Many thanks for your order. We’re awaiting more stock to come in form the manufacturer so there shall be a slight delay on your order being dispatched I’m afraid. 3 days on still waiting (interest on £360.00???)”

Helpful Report

Posted 9 years ago

“Put combination into the padlock as instructed. Padlock is now closed and won't open. Am returning padlock”

Helpful Report

Posted 9 years ago

Nothing But Padlocks is rated 4.9 based on 3,359 reviews