Nothing But Padlocks Reviews

Name: Nothing But Padlocks
Address: 9-15 Grundy Street, Liverpool
Rating: 4.91

4.9 Rating 3,444 Reviews

98 %

of reviewers recommend Nothing But Padlocks

Company Reviews

Metrics

Info

4.9

Based on 3,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Nothing But Padlocks:

Nothing But Padlocks is the leading manufacturer, testing facility and retailer of padlocks in Europe. We supply to the likes of the National Grid, Police, MOD, NHS and Shell but we also distribute to the general public via our website.

Additionally we work closely with the Police and insurance industry to help write White Papers and advice documents to ensure standards are upheld and easily understood.

Visit Website

Phone:

0151 298 1943

Email:

info@padlocks.co.uk

Location:

9-15 Grundy Street
Liverpool
L5 9SG

Write Your review

Tell us how Nothing But Padlocks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Nothing But Padlocks 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am amending a previously appalling review I gave 2 weeks ago about the Large Closed Shackle Combination Padlock (50mm) we use for our garden shed. After a couple of months, the numbers became very hard and nearly impossible to turn. Adding oil did not seem to improve the mechanism and we thought we had to get another one if we didn't want to waste 10 minutes every time we needed to open the shed. However we realised a week later that oiling had taken more time than expected to do its job, and the wheels are now turning smoothly again. I was also reminded that there is a 12 months warranty for all padlocks supplied and that it could be returned free of charge. In the end, a good padlock, that needs maintenance (and patience) on rainy days.”

Helpful Report

Posted 4 years ago

Good morning, Many thanks for your order and taking the time to leave a review. We offer a 12 month guarantee against all of the padlocks we supply (regardless of the brand) so if you are having issues with your existing padlock, please simply return it to us and we'll replace it free of charge - we'll also reimburse you for the postage cost of sending the faulty one back to us. Please complete the returns form via the link below: https://www.padlocks.co.uk/returns Many thanks, Dan Willoughby Operations Director

Posted 4 years ago

“Happy with the products, although a 4-digit paddock would be better than three. Delivery wasn’t great, told me at 8am that my package was coming at 9:30 (didn’t know beforehand what day the package was coming on either). But know that’s not done by you guys.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to let us know about your experience. We do have a four-dial version of this padlock but it may have been that the shackle dimensions were not suitable so you had to select the three-dial option. I am sorry to hear that the delivery timescale was not straightforward to understand. When orders are placed in the evenings, then we pick these upon our return to the office the following morning. They are then processed and dispatched for the following day's delivery before 5pm. I am pleased that you received notification from the courier giving you a time for delivery but can understand that this did not give you much notice. We appreciate your feedback and we always use these comments to help us improve things in the future.

Posted 5 years ago

“Needed a weatherproof padlock to keep chemical store box secure by swim spa. Looks good but not had it long enough to know its performance.”

Helpful Report

Posted 5 years ago

Thank you. This is a great choice of weatherproof padlock. As with anything mechanical, a bit of TLC will help to keep it in optimum condition. Use of a proper padlock lubricant is best rather than the often-used can of spray that proves so popular.

Posted 5 years ago

“Good to find a supplier of keyed alike padlocks. Ordered a set of 6, each padlock came with two keys, so plenty to share between staff. Padlocks were really easy to operate and click back in without needing to use the key to do so. Very happy with the purchase. Four star rating due to difficulties with delivery, but this was down to the courier, rather than the supplier but took an extra four days for delivery to be made.”

Helpful Report

Posted 5 years ago

Thank you for your great feedback. I am really sorry there was a delay in transit with your order and thank you for your patience whilst the courier sorted this out. It is great to hear you love the padlocks and the keyed suite makes life so much easier for you.

Posted 5 years ago

“I am very pleased with the padlocks”

Helpful Report

Posted 5 years ago

Thank you, great to hear you love your high security padlocks.

Posted 5 years ago

“My only complaint was ,it was not easy to see the size from the web site.nor the price,it would be easier to have the total cost inc vat and the size in inches next to the product.The actual padlock is well made But too small for outdoor solid wood double gates.”

Helpful Report

Posted 5 years ago

Thank you very much for your feedback as it really helps to understand our customer's experience. The dimensions on the website are shown in millimetres which I know can difficult if you find inches easier to visualise the size of the padlock. Although the full price breakdown is shown just prior to checkout, I do understand that not everyone is used to dealing with vat exclusive prices. With this in mind, we had added the individual unit price including vat to help with your decisions on cost. We continue to review how our website impact on the customer experience and value your input. If you wish me help you sort a better suited padlock for your gate I would be happy to go through some options with you.

Posted 5 years ago

“Good information and service. I would have liked the option for a slower and cheaper delivery (perhaps it needs to be secure though?)”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it is important to us. Alongside the courier option you had, where possible we also offer a postal service. As the postal service is a non-trackable service, it is more suited to the smaller orders of lower weight and value. Where the order value is greater we would recommend the trackable courier service as the best option.

Posted 5 years ago

“Service & delivery excellent but product fell short in that the packaging contained no information on how to change combination setting (had to resort to internet for solution taking time and embarrassing in front of our customer)”

Helpful Report

Posted 5 years ago

The instructions for setting the Squire combination padlock are normally within the packaging and I am sorry that they were missing on this occasion. Please accept my apologies for any inconvenience and embarrassment this caused. Thank you for giving us the opportunity to respond to your feedback.

Posted 5 years ago

“Price good, service great, follow up excellent. Quality of lock good but blue plastic bands have already fallen off”

Helpful Report

Posted 5 years ago

Hi Stuart. The lock you bought is a commercial grade product and we often sell them for large scale electrical systems, railways and wind farms. The bands basically need to be easily changed to distinguish different systems or security levels. Some of these customs put a spot of glue on if they wish to fix the lock to a specific colour. We can easily send you a few free replacement band if your like?

Posted 5 years ago

“Fast service. Good small padlocks”

Helpful Report

Posted 5 years ago

Thank you, great to hear you like your padlock.

Posted 5 years ago

“The service is fast and efficient. The website easy to use and reasonably clear. The lock is as described in size and no doubt spec. One minor issue is that I thought I was buying two locks when in fact it was only one. I may be old but still not that easily confused so it needs to be slightly clearer exactly what one is paying for.”

Helpful Report

Posted 5 years ago

I am pleased you found the website easy to use and the postal delivery nice and quick. A great choice of laminated padlock for your part of the country. Our website displays the various sizes and I can see that this may appear confusing so thank you for your feedback on this. It is important for us to hear about your experience with us.

Posted 5 years ago

“Easy to order from with a good deal of information abou the products. Came quickly and packaged well”

Helpful Report

Posted 5 years ago

Thank you, it is nice to hear you found all the information you needed to make your choice of padlock.

Posted 5 years ago

“Keyed Alike Closed Shackle Extreme Padlock looks a very sound lock but slight concern that the weather cover for the key aperture is rather flimsy and unlikely to last long. Prompt service.”

Helpful Report

Posted 5 years ago

So good to hear you like the Extreme padlock and take on board your thoughts on the dust cap. Thank you for your feedback.

Posted 5 years ago

“Excellent company. I did have an issue when reordering replacement keys (hence 4 stars and not 5) but rectifying the issue was dealt with very quickly and efficiently. When I require padlocks or similar in the future Nothing But Padlocks will definitely be my choice of supplier.”

Helpful Report

Posted 5 years ago

Thank you for your understanding with the issue we had with your keys and I am so glad we could sort it out for you nice and quickly. Sometimes things do not run as smooth as we like but we appreciate being given the opportunity to put it right. We look forward to your next virtual visit.

Posted 5 years ago

“The small waterproof padlock I bought was fine in all respects except the cap over the lock let in water.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, it is always good to know your thoughts on our padlocks. The small cap protects the padlock from dust and grit getting into the key barrel but as you say it may let a small amount of water in. This marine-grade padlock will not be deterred by this so please be assured it will continue to function well.

Posted 5 years ago

“Padlocks as described. Despatch took a bit longer than expected but not a problem. Thanks.”

Helpful Report

Posted 6 years ago

Thank you. The padlocks were not one of our usual lines so it took a little longer than normal so we really appreciate your patience. It is great to hear they are just as you expected.

Posted 6 years ago

“Order was quick, product was excellent. I ordered 5 alike padlocks. Regrettably two keys were missing. Still waiting for a response to my missing keys.”

Helpful Report

Posted 6 years ago

“Good quality item. Easy purchase process”

Helpful Report

Posted 6 years ago

It is great to hear you love your choice of weatherproof padlock. We know an easy ordering process makes life that much easier so thank you for your feedback.

Posted 6 years ago

“Good strong padlocks but they are a little fiddly to reset with the master key when necessary.”

Helpful Report

Posted 6 years ago

Thank you, these are great combination padlocks. Please feel free to contact the office as I would be more than happy to talk through the resetting of these padlocks with you if you like. I am sure once you have done a few you will be able to reset them in no time at all.

Posted 6 years ago

“Good service. Prompt process and delivery. The locks are now 'in situ'. Can't give any further feedback on the locks themselves yet as I have only had them a few days. Thank you.”

Helpful Report

Posted 6 years ago

Thank you we love getting feedback. It is great to know the combination padlocks are now in place. I am sure they will give you many years of good service.

Posted 6 years ago

Nothing But Padlocks is rated 4.9 based on 3,444 reviews