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North Bikes Reviews

4.9 Rating 476 Reviews

99 %

of reviewers recommend North Bikes

Company Reviews

Product Reviews

4.9

Based on 476 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 20th January 2024

North Bikes 5 star review on 21st July 2023

North Bikes 5 star review on 7th July 2023

North Bikes 5 star review on 7th July 2023

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North Bikes 5 star review on 11th April 2023

North Bikes 5 star review on 2nd November 2022

13

Anonymous

Anonymous // 01/01/2019

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“Outstanding service. Easy order & confirmation process. I emailed for a quick delivery and received confirmation immediately. Bike arrived on time, well packaged with checklist & clear instructions. Thoroughly recommend.”

Hi Stephen, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Outstanding service from David. When I found that the stabilisers supplied did not fit the bike he arranged overnight delivery of replacements. Grandson delighted on his birthday. Thanks”

Hi, I am the person that dealt with your order, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. Hope to see you again in the future! Best regards, North Bikes

“Bike arrived promptly after order and my little boy loves it. A little challenging putting it together but got there in the end!”

Hi Sophie, It's great to hear you're impressed with the speedy delivery service and the quality of your new bike. Hope to see you again in the future! Kind regards, North Bikes

“Absolutely amazing service. David was knowledgeable and went above and beyond to help us find the perfect bike, test it and assemble. Thank you so much 😊”

Hi Kathryn, Thank you for your kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Great service opened on Saturday for us as we were visiting family. Chose bicycle popped off while it was being built. Paid on line bike and accessories put in car in under an hour superb service will use again.”

Hi Paul, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent bike lights, and excellent delivery! Would be fab if you sold them separately, and also if you could pop multiple orders in one envelope for the sake of reducing packaging.”

Hi Anushka, It's great to hear you're impressed with the lights and delivery. We always value customer feedback and I have taken on board your comments about selling the Moon lights separately and reducing packaging. Kind regards, North Bikes

“North Bikes were so helpful. We had to get a bike quite urgently and, very soon after I placed my order, they were in the process of shipping it. The bike arrived beautifully and securely packaged and at the time they had said. They then followed up with an email saying to contact them if there was a problem. Very impressed - would definitely buy from North Bikes in the future.”

Hi Anna, Thank you for your detailed review and kind words. I'm so pleased you have chosen to shop with North Bikes on more than one occasion and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Fantastic customer service! My daughter was delighted with the bike that David was able to source for her. Very friendly and always responded to emails and phone calls. I would highly recommend David and North Bikes.”

Hi David, I am the person you spoke to, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. I hope your daughter has lots of fun on her new bike! Best regards, North Bikes

“We have ordered cycles from North Bikes on two occasions and the service has been excellent. Our pre-ordering queries were dealt with speedily and with an abundance of useful information. Despatch was very prompt and we were kept fully informed about the delivery. Would thoroughly recommend this company.”

Hi Gillian, Thank you for your detailed review and kind words. I'm so pleased you have chosen to shop with North Bikes on more than one occasion and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“I received my package with a small item missing. This was sorted straight away, even though it was the Xmas/New year holiday period. I cannot recommend this company highly enough, excellent service.”

Hi, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Delivered promptly before Xmas. Bike was as described.”

Hi, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Great product, great price and delivered in time for Christmas. Very happy customer”

Hi, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Amazing service from start to finish! The website is easy to follow and once I ordered the bike, I received great communication by email and phone. Really fast delivery and bike was well packaged. We were even provided with the tools needed to put the bike together. Extremely pleased with the service received and would definitely recommend. Thank you!”

Hi, Thank you for your detailed review and kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Great bike and excellent service. Thankyou for all your help with helping us find the right bike for our daughter”

Hi Katie, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. I hope your daughter has lots of fun on her new Frog bike. Kind regards, North Bikes

“Excellent company. Very helpful prior to purchase. Delivery excellent. Aftersales query gave excellent advice also. Would not hesitate to recommend or buy from them again.”

Hi, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent customer service! Will definitely use again!”

Hi James, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I needed a bike for my daughter's Christmas present and Dave at North bikes was very helpful, the transaction and delivery couldn't have been smoother. I would be happy to recommend North Bikes to anyone.”

Hi Robert, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“Excellent and most helpful service Prompt delivery”

Hi John, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

“I don’t often leave reviews but wanted to take the time to recognise the fantastic service I’ve received twice from North Bikes. The bike I ordered not only came with additional equipment to help me build it, I also got an email to help me with the build. I then went on to order stabilisers and again got an email to assist me and additional screws. I really appreciate the extra time and attention taken on both occasions. Highly recommend!”

Hi Lucy, Thank you for your detailed review and kind words. I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Hope to see you again in the future! Best regards, North Bikes

“Excellent service and great product choice. They kept me informed during my purchase and delivery on arrival times. The courier used was good as well.”

Hi Andrew, It's great to hear you're impressed with the service you received from North Bikes. We always do our best to offer an informed and enjoyable customer buying experience. Hope to see you again in the future! Kind regards, North Bikes

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North Bikes is rated 4.9 based on 476 reviews