North Bikes Reviews

Name: North Bikes
Address: Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way, Bradford
Rating: 4.94

4.9 Rating 570 Reviews

99 %

of reviewers recommend North Bikes

4.9

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North Bikes:

We are a small, independent company, based in the North of England, specializing in bicycles for all the family, with an emphasis on kids’ bikes.

Bikes have been a passion of ours since the late 1970s when it all began from a small shop in Idle, Bradford, West Yorkshire.

We believe in the bicycle - it’s a health tool, a transport solution, and a sport. A bike can unite friends and family for enjoyable days out, or extract your full potential in racing.

Over the course of 200 years, bicycles have undergone many changes and have transformed the way we travel, exercise and enjoy ourselves.

Against the backdrop that our society is continually facing concerning health and transportation challenges, we see bikes as part of the solution to the nation’s problems.

North Bikes is committed to encouraging people to get out on their bikes and enjoy the benefits of cycling!

We only work with reliable suppliers to deliver the best products at the most affordable prices and ship them to you regardless of where you live in the UK.

We always put the customer first and make every effort to ensure that your purchase is an enjoyable experience.

Visit Website

Phone:

+44 01274 442254

Email:

hello@northbikes.co.uk

Location:

Difiori Trading Limited T/A North Bikes, Unit 6 Newhall Nano Park, Newhall Way
Bradford
BD5 8FJ

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North Bikes 5 star review on 7th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service will be ordering again!”

Helpful Report

“Purchased a Fog 44 16in bike for my son , ordered it at 3 in the afternoon was delivered the next day. Fantastic service easy to assemble, my son had only rode a bike with stabilisers before two holds of the seat and he was off , just goes to prove what difference a bike with perfect geometry makes !”

Helpful Report

Hi Paul, What a great review! It's nice to know you're impressed with the way in which your order was fulfilled, the speed of delivery and the quality of the bike purchased. We really appreciate the video - it looks like your son is having lots of fun on his beautiful new Frog bike! Best regards, North Bikes

“Fantastic service , fantastic bike . Would definitely buy from North Bikes again !! Strongly recommended 👌”

Helpful Report

Hi Kevin, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Excellent company, clear and straight forward ordering system, very fast next day delivery. Good communication, fair prices and a great choice of products and colours in stock.”

Helpful Report

Hi Janice, It's great to hear you were impressed with our website, service and speedy delivery. I'm sure the rider will get lots of enjoyment from their beautiful new Frog bike! Warm regards, North Bikes

“amazing customer service and fast delivery. Was really grateful for the tools and pump in the package to complete the bike build. Will definitely be looking at north bikes for our next bicycle purchase”

Helpful Report

Hi Amy, What a lovely review! It's nice to know you're impressed with the way in which your order was fulfilled. I'm sure the rider will get lots of enjoyment from their beautiful Frog bike! Kind regards, North Bikes

“Price was good compared to others and delivery was very quick. Great service”

Helpful Report

Hi Joseph, Thank you for your positive comments regarding our service, competitive pricing and speedy delivery. We always do our best to offer an enjoyable customer buying experience. Kind regards, North Bikes

“I called for advice the young gentleman was most helpful and told me what bike would be most suitable for my 6 Yr old twin grand children which was the Forme Cubley and to use stabilisers both colours i wanted were instock I went on website and ordered them within a couple of hrs I received an email saying items had been dispatched that is 5* service”

Helpful Report

Hi Barbara, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Good service, competitive prices, fast delivery. Bike arrived well packaged with clear instructions for assembly and tools provided even a bicycle pump! The bicycle is beautifully made so was pleasure to assemble something that had been engineered so well. 5 stars.”

Helpful Report

What a fantastic review! It's nice to know you're impressed with the way in which your order was fulfilled and also very happy with the quality of the bike purchased. I'm sure the rider will get lots of enjoyment from this lovely Raleigh Pop bike! Best regards, North Bikes

“Really nice personal service from David. Lots of helpful updates. He went the extra mile to ensure the bike was delivered quickly for my kids birthday. I wouldn’t hesitate to recommend North Bikes.”

Helpful Report

What a splendid review! I am the person you spoke to, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. Best regards, North Bikes

“Excellent service. Extremely quick delivery.”

Helpful Report

Thank you for your positive comments regarding customer service and speedy delivery. We always do our best to put the customer first. Kind regards, North Bikes

“Great service, quick simply and helpful Thank you.”

North Bikes 5 star review on 14th March 2022

Helpful Report

Hi Michael, Thank you for sharing your positive comments regarding the service you received from North Bikes and the photo of your new Frog bike. Kind regards, North Bikes

“Extremely good services. The bike is as expected. Will recommend to family and friends.”

Helpful Report

Hi Alexandra, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“Quick service. Offered a Saturday delivery when there was a stock issue. Would have liked some instructions on how to fit the mud guards though!”

Helpful Report

Hi Stephanie, Thank you for your review. I've sent you some instructions on how to fit the mudguards on your new Frog bike. Best regards, North Bikes

“Absolutely fantastic! Excellent bike and service! Will certainly return!”

Helpful Report

Hi Amir, It's great to hear you were impressed with the bike you purchased and the service North Bikes gave you. I'm sure the rider will get lots of enjoyment from their new Frog bike! Warm regards, North Bikes

“North Bikes have been absolutely fantastic. We ordered a Frog bike from them, the order shipped very quickly and delivery was easily tracked via the Shop app. Once it arrived it was packaged well, and not only that there was a goody bag inside with a free pump, hex tool and a blo*dy good spanner as well. We'll be in the market for another Frog in a year or so and we'll definitely be coming back.”

Helpful Report

Hi Dan, What a great review! It's nice to know you're impressed with the way in which your order was fulfilled. I'm sure the rider will get lots of enjoyment from this beautiful Frog bike! Best regards, North Bikes

“Great bike, great service, quick delivery and came with tools to put the bike together. Would definitely use again!”

Helpful Report

Thank you for your positive comments regarding customer service and speedy delivery. We always do our best to put the customer first. Kind regards, North Bikes

“Really good experience shopping at North Bikes. Great communication and fast delivery. Price was favourable when compared to other resellers.”

Helpful Report

Hi Paul, I'm so pleased you chose to shop with North Bikes and really value you sharing your buying experience for others to see. Warm regards, North Bikes

“First class support and very efficient delivery at a great price.”

Helpful Report

Hi John, It's great to hear you were impressed with the service you received and speedy delivery. Warm regards, North Bikes

“The customer service I received from David was first class.. Although the company doesn’t ship to Northern Ireland he worked with me and gave me help and advice for me to arrange to have the last spotty frog in the country collected and brought to me.. Thank you so much for everything I really appreciate it..”

Helpful Report

Hi Lesley Ann, What a splendid review! I am the person you spoke to, so it's only appropriate that I reply on behalf of North Bikes. It's nice to know you're impressed with the way in which your order was fulfilled. I'm sure the rider will get lots of enjoyment from this beautiful little Frog bike! Best regards, North Bikes

“Very helpful staff, were kind enough to help with videos on how to assemble - would recommend”

Helpful Report

Thank you for your kind comments regarding our customer service. We always do our best to put the customer first. Warm regards, North Bikes

North Bikes is rated 4.9 based on 570 reviews