Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.95

5.0 Rating 331 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

5.0

Based on 331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service very efficient does what it says on the tin”

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Posted 4 years ago

“Very helpful company, friendly team and a very good installation with no mess. Would recommend them very highly”

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Posted 4 years ago

“The installation of our Platinum Horizon stairlift was arranged in a quick and efficient manner. There was no pressure from the Sales Manager and the installation engineer turned up on time as arranged. Its made such a difference allowing mum to leave the makeshift bedroom downstairs and have full access upstairs again being able to return to her own bedroom.”

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Posted 4 years ago

“From first visit to fitting all done in 2 weeks. salesman answered all our questions and was very helpfull . Fitter only took 3 hours and no mess . good prices and very pleased with stairlift. Would i use them again ..... YES”

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Posted 4 years ago

“wow what a great company, our stairlift has just been fitted ,we are extremly pleased we the service we have received from the lady makeing our appiontment ,to Nick who surveyed and explained everything and Keiron who carried out the work.the craftmanship involved was first class,thank you Norfolk lifts our life has been made a lot easier. we would recommend this company well done everybody. Daria and Kevin Walsh”

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Posted 4 years ago

“we recently had a reconditioned Otolift Two RH PS stairlift installed, the installers arrived on time They were Clean, Polite, and very Professional, they explained the what's and whys as work progressed and when finished they cleared up and gave me a thorough tutorial of the stairlift in easy to understand instructions really good.”

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Posted 4 years ago

“Both my wife and I are very pleased that we purchased a Brooks 130 stair lift from your company. It has come at a time when we are both very vulnerable and will be of a great benefit towards improving our quality of life. My only regret is that we hadn't considered having one before. Your installation engineer was excellent and demonstrated the lift for me. I have already recommended it to a relative. Thank you again Colin Burleigh”

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Posted 4 years ago

“Invited two quotes following surveys and decided that Norfolk Stairlifts should be awarded the contract based upon the following facts . Professional, more thorough on survey, noticing and discussing solution to a potential problem, fully met the remit I gave them, and no pushy sales process from their representative, Nick who advised to install the Handicare 1100. This was our first choice because of its narrow drive track, no chain type drive, no working parts visible. Installation was provided on time and again professionally undertaken by Barry and like Nick he remained friendly and professional at all times particularly when advising on the "do's and don'ts" in operating the stairlift in terms of safety. Overall satisfaction. Excellent.”

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Posted 4 years ago

“Fantastic service from start to finish. I'm over the moon with my stairlift. It has already made such a difference to my life and independence. Thank you.”

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Posted 4 years ago

“OTO Air 2000 Stairlifts staff (Nick and Kieran) very courteous and their knowledge and experience without question. The complete programme was very efficient and timely and the lift has made a big difference to Anne's quality of life. Thank you.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Everyone we dealt with were very attentive and the standard of work was excellent.”

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Posted 4 years ago

“Excellent service from start to finish. I would highly recommend Norfolk Stair Lifts.”

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Posted 4 years ago

“I am extremely pleased with my stair lift.It has made a big difference to my quality of life. Norfolk Stair Lifts did an assessment gave me advice and a price. No pressure. When the engineer fitted the lift again efficiently and explanation how to use. Model Handicare 1100”

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Posted 4 years ago

“Obtained a Platinum Horizon stairlift Norfolk Stairlifts. I have given the company 5 stars because it truely was a 5 star service. The salesman that called was polite and well imformed, he guided us in a truthful manner to pick the stairlift that we got. The engineer that fitted the lift was up to the same standard and left the job clean and tidy, demonstrated the unit so that we knew how to operate it, all in a polite and pleasant manner. Thank you all at Norfolk Stairlifts it was a pleasure to deal with you.”

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Posted 4 years ago

“Great service and reasonably priced. The booking, estimating and fitting was straight forward and all the staff incredibly helpful.”

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Posted 4 years ago

“Excellent from start to finish. The installation was carried out on time and efficiently, and the engineer was very friendly and pleasant. It was also a bargain, and we're very happy with the service we received.”

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Posted 4 years ago

“Quick and efficient,friendly service.very happy has helped my father-in-law no end!”

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Posted 4 years ago

“Excellent service from Norfolk Stairlifts, Nick was very informative and not at all pushy, Barry did a fantastic job when fitting the stairlift, very nice people, I would definitely recommend this company if you are looking for a stairlift, thank you for a very professional service from start to finish”

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Posted 4 years ago

“Nobody really wants to install a stairlift in their home but, if you do, Norfolk Stair Lifts make it as easy as possible.”

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Posted 4 years ago

Norfolk Stairlifts is rated 5.0 based on 331 reviews