Norfolk Stairlifts Reviews

Name: Norfolk Stairlifts
Address: Unit 2 Ironside Way, Hingham, Norfolk
Rating: 4.95

5.0 Rating 331 Reviews

99 %

of reviewers recommend Norfolk Stairlifts

Company Reviews

Metrics

5.0

Based on 331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Norfolk Stairlifts 5 star review on 24th December 2024

Sam Williamson Re Mrs Wood

Norfolk Stairlifts 5 star review on 29th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s absolutely amazing,I use it all the time! The lad who installed was wonderful too,no mess and so neat Just can’t thank you enough . I’ll certainly recommend your Company! With best wishes Pi Howlett”

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Posted 4 years ago

“Top firm. No fuss. Excellent service.”

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Posted 5 years ago

“Efficient courteous. Amazing service! Incredibke product ! Thanku so much ❤️”

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Posted 5 years ago

“Arrangements for Stairlift fitting were made at short notice from customer just before UK went fully into Covid 19 lockdown at end March 2020. Excellent demonstration given. The stair lift has proved invaluable.”

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Posted 5 years ago

“Excellent service. From the first time Mr Knight came to assess the staircase to see what was needed. To him showing us the drawings and how it would look on the stairs and to being fitted. No problems at all. A really good service.”

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Posted 5 years ago

“From it's point of being ordered to its final installation, all parts of the process, clarity of information, costs, timing, etc were adhered to.”

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Posted 5 years ago

“Excellent efficient service. Every thing explained in easy to understand terms. No high pressure sales. Installation completed promptly and tidily. Well done engineer Barry. Would certainly recommend”

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Posted 5 years ago

“A few days ago we had a Stairlift Handicare 1100 fitted by the Engineer from Hingham,where we purchased it from. I am delighted with it, it’s so easy to use, and has made such a difference to my life. I must add, we couldn’t have dealt with a more nicer or considerate team.Totally stress free, thank you.”

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Posted 5 years ago

“We bought a curve lift, after consulting with Nick Knights. He measured the position and requirements for my wife, height etc. The following week it was installed and tuition was given. My wife has MND and it takes a lot out of her getting up and down stairs but it’s better now. MND sufferers can get support from MND charity if acceptable to the various council requirements. Good job, quick and helpful”

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Posted 5 years ago

“Excellent service received from start to finish. I can thoroughly recommend Norfolk Stairlifts.”

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Posted 5 years ago

“Our experience renting a stairlift was excellent from start to finish. As well the lift itself, every single member of the team, with whom we had contact, were professional, efficient and friendly. We couldn't have asked for more and wouldn't hesitate to use Norfolk Stairlifts again if the need arises - can't recommend highly enough - thank you”

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Posted 5 years ago

“I was extremely happy with the service from the initial visit from their representative through to fitting. It was a difficult staircase to accomodate but the product they recomended seems excellent. Very happy so far.”

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Posted 5 years ago

“We were recommended Norfolk Stair Lifts by a friend. We found the service to be efficient and excellent and are very pleased with the stairlift which has made a big difference to my husbands life. We would definitely recommend this company.”

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Posted 5 years ago

“Very pleased with the advice, service and installation of the reconditioned Brooks 130 stairlift - feels very safe and with simple easy controls I think it's a good choice. Happy to recommend it.”

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Posted 5 years ago

“A lengthier process than planned due to faulty part, which required a trip back to Hingham for replacement. Dom & his colleague were punctual, polite & left everything clean & tidy. Dom went to a lot of trouble to make sure I was fully comfortable operating the lift for my husband who has dementia. I would have no hesitation in recommending your Company.”

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Posted 5 years ago

“I bought a Handicare 1100 and I am very pleased with it. The stairlift is very easy to use, safe and very reasonably priced. The Engineer who fitted my lift, did a brilliant job.”

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Posted 5 years ago

“Ordered Platinum Horizon stairlift, which was installed a week later after ordering. Salesman was very pleasant and professional, no pressure at all in selling. Stairlift engineer was very friendly and helpful, and cleared up completely with no mess at all. This company was recommended to me by a friend and I have no hesitation in recommending them to others.”

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Posted 5 years ago

“Very please with the stairlift I’ve had installed for my Mum. The customer service was brilliant and felt very looked after during the process. It’s meant my mum can sleep in her own bed after 17 months of hospital so is invaluable.”

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Posted 5 years ago

“After speaking with several companies I decided to use Norfolk Stair Lifts as their approach was more professional by far. Nick the surveyor advised on the best option and I decided to accept his advice and opted for the Brooks 130 model with the motorised swivel seat, this proved to be the correct decision for my needs. Kieron, (who installed the stair lift) was very polite and efficient, he left the work area clean and tidy. His instructions/training on how to operated the equipment was excellent. In the unlikely event that I have a problem with my lift, I have the peace of mind that Norfolk Stair lifts are only a phone call away. All in all, a very pleasant experience, and I have no hesitation in recommending their services.”

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Posted 5 years ago

“Specified, manufactured, delivered and installed without a fuss. It’s made a big difference to the accessibility of upstairs.”

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Posted 5 years ago

Norfolk Stairlifts is rated 5.0 based on 331 reviews