NordicTrack UK Reviews

Name: NordicTrack UK
Address: 1 Westgate Court Silkwood Park, Silkwood Park, wakefield, United Kingdom
Rating: 4.50

4.5 Rating 3,924 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Courier

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

Location:

1 Westgate Court Silkwood Park,
Silkwood Park,
wakefield
United Kingdom
WF5 9TT

NordicTrack UK 5 star review on 19th November 2018

Peter Mills

NordicTrack UK 5 star review on 15th October 2017

ALASDAIR FYFE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing”

Helpful Report

Posted 4 years ago

“No estimated delivery lead time provided, kindly confirm”

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Posted 4 years ago

“should be a way to give card details over the phone and add message to order”

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Posted 4 years ago

“Wouldn't recognise posts code after 10 different attempts”

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Posted 4 years ago

“I have no idea what this Review is supposed to be about; it doesn't say, so, of course it's poor”

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Posted 4 years ago

“Not great customer services very difficult”

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Posted 4 years ago

“Free ifit annual membership i was emailed about not honoured.”

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Posted 4 years ago

“Terms and conditions link did not work.”

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Posted 4 years ago

“No American Express, delivery without assembly, not ideal”

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Posted 4 years ago

“When adding installation I lost the discount code for 5% which I had applied.”

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Posted 4 years ago

“Hopefully I shall be happy with the product but I wasn't very happy when they sent me a code for free delivery then a code for 5% off but then said I couldn't use both it was a con .”

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Posted 4 years ago

“There is no explanation of what an extended warranty is.”

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Posted 4 years ago

“payment issues”

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Posted 4 years ago

“Not sure how i can give a review. ill let you know when it arrives”

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Posted 5 years ago

“Advert shows free delivery , yet you add £50 delivery charges?”

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Posted 5 years ago

“I cannot reach customer services and you drop the price by almost 1/3 overnight.”

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Posted 5 years ago

“Shocking how much you've increased the price! But really looking forward to receiving the machine.”

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Posted 5 years ago

“After lots of communication about delivery for my running machine, I was disappointed to find I couldn't have it assembled on the first floor... you only assemble on the ground floor. Why would your guys be willing to deliver to the first floor but not assemble it there? Things got worse when after being assured that your couriers would deliver to my first floor, they arrived and just laughed and said they never deliver running machines to first floors. I had paid for this service on checkout. Secondly, I had to order a shorter machine because of the size of my room (c700). I assumed all of your machines would be of a similar quality but on looking at reviews, it seems this one is made of cheaper components. It's cheap bling and is nowhere near as well made as my 15 yr old Tunturi. You don't seem to sell good quality smaller machines? The on/off button and the safety clasp are cheap and plastic, etc etc. I'm very disappointed with it.”

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Posted 6 years ago

“I am writing this revue on customer service, (Icon) not the excellent Nordic Track commercial S22i that I purchased. I had an issue setting up my console with ifit. As you cannot speak to ifit from the UK., I telephoned the UK customer service number from the user manual. Neither agent I spoke to spoke clear English nor where they based in the UK. There knowledge of the S22i was poor and misleading to the point of me considering returning the item. Luckily, after many hours of extreme stress, I sorted the problem myself. The Nordic track S22i is absolutely brilliant, it just needs actual UK customer service.”

Helpful Report

Posted 6 years ago

“you have not confirm that my purchase has been resisted and my product guarantee, especially the 10 year motor guarantee, is active Not Happy”

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Posted 7 years ago

Hello Patrick, Its Josh from NordicTrack. I am sorry that you did not receive notification that the warranty extension was confirmed. I can confirm this was registered and validated on the 14/03/19.

Posted 6 years ago

NordicTrack UK is rated 4.5 based on 3,924 reviews