NordicTrack UK Reviews

Name: NordicTrack UK
Rating: 4.49

4.5 Rating 3,559 Reviews

89 %

of reviewers recommend NordicTrack UK

Company Reviews

Metrics

Info

4.5

Based on 3,559 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01924 964150

Email:

sales@nordictrack.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ah, the short version was the product. The Company did what they said - delivered in the promised time slot at the best price I could find on he internet.”

Helpful Report

Posted 5 years ago

“Bought treadmill on-line, free delivery, arrived a few days after, goods delivered intact, assembled and in use within 2 hours. No complaints!”

Helpful Report

Posted 5 years ago

“With social distancing and lockdown, both my Wife and I have been told by the NHS to avoid going out. Keeping fit has been a big part of our lives so NordicTrack was an obvious solution. I cancelled my first order as I could not get questions answered Re delivery/install. However I kept a dialogue going with Icon UK and their very helpful staff member Josh. This gave me confidence to conclude a purchase and the flat pack installation has proved straight forward....delivery was very prompt and exactly on time via a courteous logistics team. Given the constraints on Icon’s operations in a time of considerable dislocation - I’m very happy with my purchase. Thank you Josh.”

Helpful Report

Posted 5 years ago

“Very easy to assemble and of similar quality as what I would use as in the gym”

Helpful Report

Posted 5 years ago

“I am very satisfied with my purchase on the Nordictrack.co.uk site regarding my Treadmill purchase. The delivery was very quick, the assembly instructions are very clear and the product is of high quality. Thankyou!”

Helpful Report

Posted 5 years ago

“I recently purchased the 2450 commercial treadmill, having owned a cheaper treadmill by another manufacturer for some years and finding it did the job I was not sure whether to pay so much for a new one. Well i did, and now wish I had done it years ago! Not only is the treadmill superb but along with the free ifit subscription it has made training more fun and enjoyable than I thought possible. In fact its that good that I'm seriously thinking of stretching my finances to buy CST fusion! NordicTrack and ifit foreverL Gary”

Helpful Report

Posted 5 years ago

“Products are great, really well made and great fun. The order and delivery process went perfectly”

Helpful Report

Posted 5 years ago

“The product ie the Weights are grand the only downside was I had no notifications when they were coming and it was pure luck my wife was in to receive them.”

Helpful Report

Posted 5 years ago

“Have only used about 5 times so far, but the treadmill feels so smooth and soft and was easily put together. I am using it with zwift and haven't explored ifit yet but cannot wait to get back on for my next session. Would recommend it to anyone.”

Helpful Report

Posted 5 years ago

“Let down by installation team making a real mess of brand new rubber flooring, Made rubber flooring dirty and scuffed.”

Helpful Report

Posted 5 years ago

“Order process easy. Delivery process terrible - was advised a 11.45 to 13.45 slot, arrived at 16.30! A few issues with machine (T14.0 treadmill) which I need to contact NT about.”

Helpful Report

Posted 5 years ago

“After lots of communication about delivery for my running machine, I was disappointed to find I couldn't have it assembled on the first floor... you only assemble on the ground floor. Why would your guys be willing to deliver to the first floor but not assemble it there? Things got worse when after being assured that your couriers would deliver to my first floor, they arrived and just laughed and said they never deliver running machines to first floors. I had paid for this service on checkout. Secondly, I had to order a shorter machine because of the size of my room (c700). I assumed all of your machines would be of a similar quality but on looking at reviews, it seems this one is made of cheaper components. It's cheap bling and is nowhere near as well made as my 15 yr old Tunturi. You don't seem to sell good quality smaller machines? The on/off button and the safety clasp are cheap and plastic, etc etc. I'm very disappointed with it.”

Helpful Report

Posted 5 years ago

“I am writing this revue on customer service, (Icon) not the excellent Nordic Track commercial S22i that I purchased. I had an issue setting up my console with ifit. As you cannot speak to ifit from the UK., I telephoned the UK customer service number from the user manual. Neither agent I spoke to spoke clear English nor where they based in the UK. There knowledge of the S22i was poor and misleading to the point of me considering returning the item. Luckily, after many hours of extreme stress, I sorted the problem myself. The Nordic track S22i is absolutely brilliant, it just needs actual UK customer service.”

Helpful Report

Posted 5 years ago

“NordicTrack 1750 Treadmill. Had this item for 10 months, since Nov 18. The machine itself is solid and sturdy, a comfortable machine to use. Has a wide range of speeds and incline settings that accommodate all members of the family. Would use the iFit app more if you could browse its library and search/filter workouts by time, speeds, inclines. iFit is decent, but needs a lot more work to really make it a killer feature. Not sure If I will renew iFit until it improves.”

Helpful Report

Posted 5 years ago

“Very impressed with this machine. Build quality appears excellent and was easy to assemble (but heavy, it does require two people). The range of workout options is excellent, would recommend as a solid addition to any home gym”

Helpful Report

Posted 5 years ago

“Very happy with the rowing machine..ideal for getting fit again”

Helpful Report

Posted 5 years ago

“Lovely bit of kit, already put hours of exercise through it, has saved my aching knees from pounding the treadmill. Slight grumble is the wobble when you are giving it some, don't think it will ever fall over but took some getting used to on the outset, and an an annoying click on full rotation of the right hand leg, but just means you have to turn the music up a bit more. Neither of these these things massively detract from what is a great machine and would happily recommend!”

Helpful Report

Posted 5 years ago

“- Not taking Credit Cards payments for the delivery costs is not very good in my opinion. - In particular to my order, it was stuck somehow and didn't get progressed at all, until I chased.”

Helpful Report

Posted 5 years ago

“No problems at all...Many thanks.........”

Helpful Report

Posted 5 years ago

“First exercise machine I have bought and it was a good experience so far. Ordered easily, delivered on time and operates well. Only had it for 10 days so time will tell.”

Helpful Report

Posted 5 years ago

NordicTrack UK is rated 4.5 based on 3,559 reviews