NI Spares Reviews

Name: NI Spares
Address: 17 the Hawthorns, Portadown
Rating: 4.90

4.9 Rating 10,040 Reviews

99 %

of reviewers recommend NI Spares

4.9

Based on 10,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About NI Spares:

We are a leading supplier of home appliance spare parts.

If you require help locating anything then contact us and we will try our best to help.

Visit Website

Phone:

028 3857 0970

Email:

info@nispares.co.uk

Location:

17 the Hawthorns
Portadown
BT63 5TX

Write Your review

Tell us how NI Spares made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst I am very happy with the speed at which the part was dispatched. I’m concerned that I seem to have to replace the element every year. The cooker is 5 years old and this is the 3rd element I have bought from yourselves”

Helpful Report

“I haven't received it yet”

Helpful Report

“I’m sure the product is great, however it took 7 days to arrive, it’s probably me waiting for an oven part , and seven days is probably normal. Thanks anyway”

Helpful Report

“Communication was good and delivery was swift. However, the item arrived missing one of the three screws, meaning I had to improvise, as I needed to install the item.”

Helpful Report

“Item is good but I needed it urgently and paid extra for express shipping but it still took 4 working days to arrive.”

Helpful Report

Hello Jennifer, Thank you for taking the time to leave a review. We shipped your order on the same day you placed it, Monday 19th June via the shipping option you selected at the checkout ( Express Tracked - Approx 1 - 2 Working Days ). I can see from the Royal Mail tracking that it was delivered within this timeframe on Wednesday 21st June which is the 2nd working day after it was shipped. Regards, Andrew

“I bought the same part 6 months ago, just hope this one last abit longer🙏”

Helpful Report

“Not received my parcel yet”

Helpful Report

“Good delivery disappointment with the part”

Helpful Report

“Having very delayed replies on returning an item. It’s been over a week now since asking.”

Helpful Report

“Not yet received!”

Helpful Report

“Hi, We recieved the cooker element fairly promptly , but it appears to be a "faulty element". Worked the first few days, then not at all. After another few days it worked again but now nothing. The electric power has been checked and is good at the terminals of the element but it is just not heating up! Re g.eighan@gmail .com.”

Helpful Report

“Wasn’t the same part but managed to make it do the job”

Helpful Report

Hello Andrew, You did not order the genuine part, you ordered a compatible seal, although it was suitable for your model. Regards, Elaine

“Item installed and working fine. Only issue is that this is the 3rd element replacement in 2 years.”

Helpful Report

“Haven’t received my part”

Helpful Report

“My washing smells of rubber”

Helpful Report

“Easy to order Items came on time just poor quality bags”

Helpful Report

“Ordered before 2pm as directed on the website and paid for next day delivery. Didn't receive it for another 3 working days so no ideal.”

Helpful Report

“In the end I didn’t need it, the spider on the drum is broken and need more than a door seal now 😂.”

Helpful Report

“I ordered a new belt from the serial number on the dryer when it arrived I got someone to come and fit it and they said it was the wrong belt …. Quick service though”

Helpful Report

“Disappointing that website information was incorrect, the tabs were actually 30mm and not 24mm as stated on the website but can’t complain about the quick delivery”

Helpful Report

Hi Richard, Thanks for your review. The measurements on the website are correct, the distance between the tags on the element you ordered is 24mm. The tags are measured from the centres, I can only assume you have measured the outside edge. Regards, Andy

NI Spares is rated 4.9 based on 10,040 reviews