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Newlenses.co.uk Reviews

4.8 Rating 1,778 Reviews
95 %
of reviewers recommend Newlenses.co.uk
4.8
Based on 1,778 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Newlenses.co.uk Reviews
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Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024
Giovanni Ragone
Newlenses.co.uk 5 star review on 4th June 2021
Amy Carswell
Newlenses.co.uk 5 star review on 22nd October 2020
Anonymous
Newlenses.co.uk 5 star review on 28th June 2020
Samuel Fergus
Newlenses.co.uk 5 star review on 15th June 2020
Elizabeth Cox
Newlenses.co.uk 5 star review on 5th June 2020
Faisal
Newlenses.co.uk 5 star review on 4th June 2020
Eve Mason
12
Anonymous
Anonymous  // 01/01/2019
A great pleasure to deal with. Always helpful and willing to reply to my enquiries
Helpful Report
Posted 3 years ago
Would like to have had a contact phone number. Happy with everything else.
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Posted 3 years ago
Good service, prompt in returning finished glasses. My old frames were in good condition so there didn’t seem to be any reason not to reuse them and the cost was significantly less than buying new!
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Posted 3 years ago
Newlenses fitted "new lenses" to my very ancient frames. All achieved in superfast time with very little hassle. I will definitely be using this company again. So much cheaper than using one of the high street opticians. Highly recommended.
Helpful Report
Posted 3 years ago
Very pleased with lens replacements reasonable turnaround helpful when contacted
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Posted 3 years ago
Good quality lenses, quickly turned around and easy to do.
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Posted 3 years ago
Excellent, quick service.
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Posted 3 years ago
Me and my partner have used Newlenses for some years now and we have always received top service and quality products for competitive prices. Highly recommended business!
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Posted 3 years ago
Very pleased with the service. My second time sending frames to them - highly recommended.
Helpful Report
Posted 3 years ago
I've had 3 pairs of glasses "re-glazed" - really pleased with with 2 pairs, but the 3rd pair - a half-rimmed frame by Yves Stain Laurent just don't look right, which is a shame.
Helpful Report
Posted 3 years ago
Was a little reluctant initially to use new lenses.co.Uk, but I shouldn’t have been. Ordering, posting was very easy, and my glasses were returned to me very quickly, and I love the lenses.
Helpful Report
Posted 3 years ago
An excellent service . New lense were put into my favourite frames and returned to me in the case that I sent them in within a working week. Would use again .
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Posted 3 years ago
Excellent glasses at a good price
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Posted 3 years ago
I was initially wary of sending my quite expensive frames to a company that was new to me via the Internet. I found the website easy to navigate and ordered and paid for my new lenses. The whole process took about a week and when my new glasses arrived they were perfect. I would have no hesitation in recommending this company to my friends and family.
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Posted 3 years ago
Excellent glasses, the best varifocals I have ever owned.
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Posted 3 years ago
The process was really straightforward and the conversations I had with Andy were great. Overall the service I received was first class and my snooker lenses are perfect. Thanks Kevin
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Posted 3 years ago
Excellent service. Glasses were returned in a week. Good communication & replacement lenses were perfect.
Helpful Report
Posted 4 years ago
Very quick and no problems with the lenses
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Posted 4 years ago
Thank you they are fine, although the frames are very scuffed around the nose area, I don't suppose this could be helped as they probably had to be held tightly somehow to get the lenses out. I will perhaps try to oil them to bring back the tortishell design and restore the colour.
Helpful Report
Posted 4 years ago
Just received my new varifocals, they are above and beyond what I expected, I love them, these are better than previous varifocals ones I have purchased from a familiar high street company. Thank you
Helpful Report
Posted 4 years ago
Newlenses.co.uk is rated 4.8 based on 1,778 reviews