Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,778 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service and affordable prices.”

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Posted 5 years ago

“Posted my frames off to have reglazed with my new prescriptions and was amazed to have them back within the week Fantastic service and great value Thank you”

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Posted 5 years ago

“Thrilled with new lenses, sent on the Saturday arrived back with me following Saturday. Perfect less than half the price of taking them to my usual opticians. Will definitely use again”

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Posted 5 years ago

“Delighted with my new lenses for my rimless glasses and great value for money.”

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Posted 5 years ago

“Excellent quality, quick service, great fit”

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Posted 5 years ago

“Very pleased with the ordering process, price of product and the quality of the lenses.”

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Posted 5 years ago

“Good service and quick and very helpful”

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Posted 5 years ago

“Fantastic service, I wanted real glass lenses and Andy was a great help in providing me with a quote. The glasses came back to me perfect and much better than the plastic lenses. Will be ordering more.”

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Posted 5 years ago

“Thank you Newlenses, my new glasses are working fine.”

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Posted 5 years ago

“Excellent - Quick Service and Quality lens.... Thanks”

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Posted 5 years ago

“Newlenses are a very impressive company. Their website is easy to navigate, a good range of frames to choose from and prompt receipt of glasses. The glasses were well made and stylish but did not sit comfortably on my nose - the bridge was too small. I asked to return them and without hesitation, a member of the team was pleasant, courteous and agreed for me to send them back. I asked if they would send me some frames to choose another pair from - they agreed to do this and I am waiting for these frames to arrive. I have no complaints whatsoever, indeed can only praise their willing, helpful and co-operative attitudes.”

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Posted 5 years ago

“Everything excellent. No problems at all😀”

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Posted 5 years ago

“Would use again , great service”

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Posted 5 years ago

“I can’t thank New Lenses enough, they are so helpful and get the glasses back as quickly as possible. Would recommend 100%”

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Posted 5 years ago

“quick, easy and the glasses - I chose the cheap ones because I am careless- fit fine, and feel substantial. Will use again with confidence Andrew Williams”

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Posted 5 years ago

“You should send a package with postage to send the glasses to Newlenses”

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Posted 5 years ago

“Excellent service. Glasses posted Saturday back on Friday. And lenses perfect.”

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Posted 5 years ago

“Excellent service. Clear website. Glasses returned in as new condition.”

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Posted 5 years ago

“I wasn't sure about this site, but i needn't have worried. The service is excellent and I am very pleased with my new varifocal lenses into my original frames. Buy with confidence. Hilary 72”

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Posted 5 years ago

“NewLenses supplied a re-glaze of my moisture chamber frames. These are not standard frames so I needed to get many queries answered before placing an order. NewLenses were very prompt and helpful in their responses. My subsequent order was fulfilled very speedily and the results are really good. I have no hesitation in recommending NewLenses and will definitely use them again when my prescription changes.”

Helpful Report

Posted 5 years ago

Newlenses.co.uk is rated 4.8 based on 1,778 reviews