Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,778 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly the colour I wanted, They fit perfectly, great price. Second purchase from newlenses and would buy again.”

Helpful Report

Posted 4 years ago

“Always buy my glasses from these guys. quick and reliable service. Its great that they can take your prescription and create the correct lenses at the price too. - really good if you keep sitting on the glasses because they are in ones pocket!”

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Posted 4 years ago

“I am so glad I found "new lenses" to make my glasses. They are bi-focal and they are just what I was looking for.”

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Posted 4 years ago

“Good serve. Well pleased. Will be getting a second pair reglazed.”

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Posted 4 years ago

“excellent lenses and service will use again.”

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Posted 4 years ago

“Fantastic service and great quality lenses, I won’t be buying glasses from any high street opticians anymore”

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Posted 4 years ago

“Great service! Thank you”

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Posted 4 years ago

“The glasses when they eventually arrived were excellent, but it took over 4 weeks with very poor communication as to what had gone wrong. They were my only pair of sun glasses so very inconvenient to be without them for so long”

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Posted 4 years ago

“The glasses I purchased are excellent. The price was fantastic and delivery very quick, will use them again.”

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Posted 4 years ago

“It would be nice if the company rewarded return customers like me with a discount instead of just new customers.”

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Posted 4 years ago

“I placed my order with all the requested details and a special request, all was met with regular information feedback on the process of my order . It was delt with in good time and received back in the time frame they said. I’m happy with the outcome of what I had requested. Thank you”

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Posted 4 years ago

“Great service and easy to keep informed on progress. I received my glasses with new lenses within a week.”

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Posted 4 years ago

“Second time I've ordered replacement lenses from them. Second time I've enjoyed friendly email service and a quick turnaround. I'll be back.”

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Posted 4 years ago

“Very happy with the price, the service and the product.”

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Posted 4 years ago

“I’ve used Newlenses a couple of times now to replace the lenses in some expensive frames. They have always been returned with a perfect finish. Will definitely use them again (and again...and again)”

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Posted 4 years ago

“Bought some vintage glasses from an online auction site and new lenses managed to re-glaze them with my prescription, The price was fair compared to some high street prices and overall i am fairly happy, Would have liked more communication but they did a good job so worth the 5 stars”

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Posted 4 years ago

“Great customer service and happy with the lenses, would recommend”

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Posted 4 years ago

“Absolutely brilliant quick service for the price”

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Posted 4 years ago

“This is the second time I have used this Company. On both occasions I have found the service very satisfactory. The quality of the work has been first class.”

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Posted 4 years ago

“Ordered frames with plain lenses expected delivery within 3 to 5 days NOT SO had to make phone cal in order to progress my order. After a while told then was in the lab,after pushing for delivery date told we have 14 days to progress order( web site stated 3 to 5 day return) .further pushing got a promise date. Will not be using this company again”

Helpful Report

Posted 4 years ago

Newlenses.co.uk is rated 4.8 based on 1,778 reviews