Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. I messed up my prescription when entering it online but New lenses replaced the glasses with no fuss. The customer service was outstanding with very quick responses to my queries. I shall definitely use them again but I’ll send a copy of my prescription next time to avoid errors.”

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Posted 7 years ago

“I found the process easy and straightforward. The glasses are excellent and I am very pleased with everything.”

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Posted 7 years ago

“Great.. order frames, email my prescription.. delivered in a couple of days.. fantastic!”

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Posted 7 years ago

“Great communication, fantastic value, thats why I have given them 5 stars”

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Posted 7 years ago

“Very good and fast service, very pleased. Many thanks.”

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Posted 7 years ago

“Very efficient service and excellent value for money. My glasses are perfect and were despatched swiftly.”

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Posted 7 years ago

“loved my glasses staff were excellent”

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Posted 7 years ago

“From the website to the product to the to the speed of completion and having placed over 20 orders ALL could not have been bettered . Thank you ! Christopher”

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Posted 7 years ago

Thank you for the lovely feedback, we really appreciate it! Kind regards.

Posted 7 years ago

“Absolutely brilliant service. Have now sent two pairs of glasses to new lenses and both came back more quickly than I expected. A really swift, efficient service with good communication throughout. Really cannot fault them at all. This company has a lot to teach other on-line service providers.”

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Posted 7 years ago

“All I can say is excellent service and easy to use website.”

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Posted 7 years ago

“I thought that I would give ordering a pair of glasses via the internet a try as I just wanted a pair of distance glasses for driving in, found new lenses and after reading the reviews decided to use them, I have to say that I’m very impressed, it was so easy to order them, and delivered in 2 days, will definitely be using them again.”

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Posted 7 years ago

“Excellent service and fair price. Really quick as well. I was quoted £160 for reglazing my glasses at the local Opticians. Newlenses did it for £40.49!”

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Posted 7 years ago

“Fabulous great service very quick turnaround”

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Posted 7 years ago

“I don't normally write online reviews, but I actually cannot believe I got a pair of glasses including prescription lenses in the sale for £9.99. Sure, delivery was just under £4, but considering I was looking at something almost equivalent in Specsavers for near £125, it was a pretty phenomenal deal. (Needless to say I've just bought 2 more pairs!)”

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Posted 7 years ago

“So easy and afforable. I picked up a nice frame from TK Maxx and was able to fill in my details of my prescription and send them off. The frames came back within a week! Massive savings, I will be using this again to change my older frames.”

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Posted 7 years ago

“Excellent service, easy to use web site and my glasses arrived quickly, great quality.”

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Posted 7 years ago

“Excellent service and the lenses seem perfect. Thank you.”

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Posted 7 years ago

“Excellent communicators - kept in the loop all the time as to the progress of my order - and very pleased with the end product ata reasonable price - got my glasses back within a week”

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Posted 7 years ago

“Very quick re-glazing service of my own frames. I'm very pleased with the result and will use Newlenses again when required.”

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Posted 7 years ago

“Very high quality service, very quick and very professional. I will likely always use this company in the future.”

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Posted 7 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews