Newlenses.co.uk Reviews

Name: Newlenses.co.uk
Address: NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU, Broxbourne
Rating: 4.77

4.8 Rating 1,769 Reviews

95 %

of reviewers recommend Newlenses.co.uk

Company Reviews

Metrics

Info

4.8

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0161 922 8510

Email:

support@newlenses.co.uk

Location:

NewLenses.co.uk. PO Box 393 Broxbourne EN11 1GU
Broxbourne
EN11 1GU

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Newlenses.co.uk 5 star review on 18th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the Transition lenses I had put into my own frames. Pleased too of the quickness you made them and sent them out to me. A big plus from buying from you was the reasonable prices. I would definitely purchase from you again and recommend you to family and friends”

Helpful Report

Posted 8 years ago

“Despite having an initial problem with the glasses this was fixed with the minimum of fuss and outstanding customer service. Would not hesitate to use again”

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Posted 8 years ago

“First time I have used Newlenses , from ordering then getting back up calls on glasses , one pair new else's and the other pair frames and lenses ,I cannot fault anthing , super quick service and a great price”

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Posted 8 years ago

“Firstly it is a great relief to find lenses online for such a great price on my prescription. I have purchased two pairs so far both for use all the time as I have a very high prescription. Both frames were a perfect and to be able to choose thin lenses with all the added extras like the protective coatings and UV filter as a package is fantastic. I was paying up to 600 for two pairs of glasses before I found this website now its well under 150 depending on your choices of frames of course. I am very pleased to have found you. The glasses are a perfect fit and were well packaged in the post to protect. I have also recently purchased for my hubby. Excellent customer service thank you so much. Will definitely use your site in the future.”

Helpful Report

Posted 8 years ago

“for such cheap glasses I was figuring these would be a bit rubbish, but they're really not, and at this price I can afford to get a few more pairs for different looks. wearing glasses every day I love being able to change up the look so cheaply. very comfy, no problems, and I have a complicated prescription. heartily recommend.”

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Posted 8 years ago

“Very efficient very helpful as first time I've had varifocal lenses excellent service my second purchase and I was very happy with my first order last year , will use this company again next time I need new glasses or lenses . Very Happy”

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Posted 8 years ago

“Very reasonable cost, prompt service.”

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Posted 8 years ago

“Quick order processing and delivery. Solid quality o glasses. I had my lenses made custom size at no extra cost.”

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Posted 8 years ago

“Very pleased with the glasses, exactly as described quick delivery will definitely buy from you again saved me a lot of money thank you”

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Posted 8 years ago

“They replaced my lenses for free when I couldn't get the hang of varifocals, top professional service I will use again.”

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Posted 8 years ago

“A quick service and lenses fit and look great.”

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Posted 8 years ago

“Browsing for new glasses after much research I decided to go with newlenses.The process was very thorough and communication good.All my worries about buying glasses online were dealt with by the customer services. My glasses were quite expensive,but I had alot of options to them.Plus not as expensive as elsewhere and extra optons done not offered by other well know online retailers.Glasses arrived after about 10 days and I'm now getting used to them as not wore varifocals before. On the whole happy with process from start to finish.”

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Posted 8 years ago

“efficient website for ordering, promptly delivered the glasses and put them in a hardback case! Thank you Newlenses.”

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Posted 8 years ago

“Quick and very good response”

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Posted 8 years ago

“This was my first experience of using online spectacle re-glazing services but it will definitely not be my last. Having obtained my prescription elsewhere, filling in the online form was reasonably easy. The price saved me at least £40 and my new spectacles arrived ahead of schedule.”

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Posted 8 years ago

“Excellent professional service from start to finish,will definitely use again...highly recommended.!!”

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Posted 8 years ago

“excellent service and quality of product”

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Posted 8 years ago

“Excellent service. Easy to order new lenses. Very fast turn round. Kept up-to-date with order via e-mail.”

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Posted 8 years ago

“Apart from being a very good price ,I had my own glasses reglazed and tinted the service and product were first class”

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Posted 8 years ago

“You have made me a very good pair of reading glasses”

Helpful Report

Posted 8 years ago

Newlenses.co.uk is rated 4.8 based on 1,769 reviews