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North East Trophies Reviews

4.9 Rating 2,668 Reviews

99 %

of reviewers recommend North East Trophies

Company Reviews

Product Reviews

4.9

Based on 2,668 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park
Tyne and Wear
NE21 4SQ

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North East Trophies 5 star review on 21st April 2024

North East Trophies 5 star review on 18th March 2024

North East Trophies 5 star review on 14th March 2024

North East Trophies 5 star review on 12th February 2024

North East Trophies 5 star review on 4th February 2024

North East Trophies 5 star review on 29th January 2024

North East Trophies 5 star review on 14th January 2024

105

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value on time all good”

Good morning, Thank you very much for your review. We are glad that you are happy with your order from us. We always strive for a 5-star review from every one of our customers. Is there anything we could have done better to receive 5 stars from you? If there is something we could improve upon, please do let us know, we would greatly appreciate your further feedback. Kind regards, Michelle - North East Trophies

“Amazing trophies well done, came quickly”

Good afternoon Kirstie, Thank you so much for your review! We are so glad that you are happy with your trophies & with how quickly your order arrived for you. We always strive for a 5-star review, so is there anything we could have done better to earn 5 stars from you? Please do let us know. Kind regards, Michelle - North East Trophies

“services are good. trophies are good value for money”

Good morning Stella, Thank you for your review. We are glad that you are pleased with our service & with our products. We always strive for a 5-star review from every one of our customers - is there anything that we could have done better in regards to your order to receive 5 stars from you? We are always happy to hear how we could improve for our customers. Please feel free to contact us to let us know. Kind regards, Michelle - North East Trophies

“Fantastic, good value for money.”

Good morning Filipina, Thank you for your review! We are glad that you are happy with the good value of our products. We always aim for a 5-star review from every one of our customers. If there is anything that we could have done better to achieve 5 stars, please do let us know. We strive for all of our customers to be completely happy with their order from us, so we would be happy to hear how we could improve. Kind regards, Michelle - North East Trophies

“Trophy was easy to order, nicely engraved and arrived really promptly. Only niggle was it had a torch motif but the one I saw online had a football motif which was exactly what I wanted. All in all, very pleased.”

Good morning Linda, Thank you for your review. We are glad that you found our ordering process easy. It is great to hear that you are happy with our engraving work & with the prompt arrival of your order from us. We are very sorry that your order was not exactly what you wanted. We always strive for a 5-star review & for our customers to be completely happy with their orders, so please feel free to contact us regarding this - we would be more than happy to help resolve this for you as best we can. You can contact us via email - trophies@netrophies.co.uk - or phone - 0191 348 0173. Kind regards, Michelle - North East Trophies

“Very good communication about order”

Good morning, Thank you for your positive review! We are so glad that you are happy with our communication with you regarding your order. We always strive for a 5-star review, so is there anything we could have improved upon to earn that 5th star from you? Please do let us know! Kind regards, Michelle - NET

“Very pleased with order.”

Good afternoon, Thank you so much for your positive review. We are so glad that you are pleased with your order from us. Kind regards, Michelle - North East Trophies

“Good trophies”

“I got a very good service when I patronise this company, very prompt in response to any concern you may have about your order.”

“Fast delivery and excellent service! thank you so much.”

“Our products were delivered on time and very good customer service”

“Order arrived safely & quick”

“Trophy was perfect quick responses to emails an outstanding service. The delivery arrived as promised”

“Good product delivered on time”

“Box us great although lining could be a bit thicker so tankard stays put”

“I ordered two trophies. One was spot on, really nicely done. The other had scratches on the trophy body but when this was brought to the attention of the company they quickly offered to send a replacement which my daughter was really happy with. Delivery was prompt and customer service very friendly and helpful. Would recommend buying from here.”

Hello Ashley, Thank you for your honest review and order, I'm sorry to hear that you had a slight issue with one of the awards but also glad to hear this issue was resolved promptly for you. If we can ever be any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

“Pleased with quality and price of purchases.”

“Excellent service provided with fast response to an initial query I had. Item delivered quickly and was well packaged. Highly recommended.”

“I ordered a small engraved name plate a few days before Christmas and I was delighted that it arrived just in time, sadly there was some kind of a mix up & it was not mine. I quickly contacted N. E. Trophies and they rectified the problem swiftly. I would have awarded them 5 stars if this human error had not taken place. Will order from them again!”

Hello John, Thank you for your great order and review, I'm glad to hear the little issue got sorted and I do apologise again for any inconvience caused by this. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

“No email notification of delivery date or time slot but full marks to postie for leaving with neighbour as I was out”

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North East Trophies is rated 4.9 based on 2,668 reviews