NCASS Reviews

Name: NCASS
Rating: 4.84

4.8 Rating 1,273 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

Metrics

Info

4.8

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0300 124 6866

Write Your review

Tell us how NCASS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Leydi Marian Quesada Rodríguez

Cosimo

163

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NCASS are very good and their online training, pre-formatted diligence templates and access to advice is great. I live in the Scottish Highlands. My one criticism of NCASS Is that NCASS have no listings for gas engineers and electricians to the catering industry (a membership benefit includes access to service provider listings) for all of Scotland,(yet have excellent listing for all of England) and in my experience have a low presence in Scotland generally. As a result there are few leads and referrals from NCASS within Scotland and none (to date) within the Highlands. To NCASS's credit I have raised this as a concern previously and this has been reflected in my membership rate, which is appreciated. I feel this approach is fair at least until NCASS make further inroads in the Scottish Catering Industry and are able to provide a useful network as they do elsewhere. Do that, and they would rate a "Very Good". I have been impressed by the recent Covid 19 updates provided by NCASS and it is good to know that they have also been lobbying Government on behalf of members. I have also been pleased that NCASS are easy to get in touch with and helpful when we do.”

Helpful Report

Posted 4 years ago

“Excellent if you run a food truck and your business comes from festivals or venues where food trucks are required. We run an event catering business, catering mostly weddings and significant birthday parties for 150 guests. There's a lot of overlap on H&S systems and general paperwork to keep the wheels on the bus turning, so a lot of peace of mind. Staff are really friendly and do go out of their way to answer questions or at least point you in the right direction.”

Helpful Report

Posted 4 years ago

“Great organisation. Website could do with updating to make it more user friendly for members. I offer my services.”

Helpful Report

Posted 5 years ago

“Ncass is a good company but my opinion if they will give more informations in about how to open a bussiness is more than appreciated.”

Helpful Report

Posted 5 years ago

“NCASS has been a wonderful help with our paper work and in facilitating excellent inspection results. I would rate them 'very good' if we had ever been able to secure a booking with event holders through their website. Every application we've ever made has simply disappeared without reply.”

Helpful Report

Posted 5 years ago

“Strengths - approachable team members, Daily logs, legisative 'stuff' Weakness - incomprehensible log on process for online learning, poor coverage in my area. for 'added value' access to events”

Helpful Report

Posted 5 years ago

“Most helpful people i have come across. Nothing is too much.”

Helpful Report

Posted 5 years ago

“Always friendly”

Helpful Report

Posted 5 years ago

“great service always willing to help”

Helpful Report

Posted 5 years ago

“Good customer service”

Helpful Report

Posted 5 years ago

“NCASS covers almost all your needs. It is an indispensable tool if you are in the food business. It is almost the best value.”

Helpful Report

Posted 5 years ago

“Great! Has made my life easier.”

Helpful Report

Posted 5 years ago

“The due diligence system is worth the money alone. Also they advertise current opportunities but the apply online system seem to be a little flakey and I would suggest applying directly to the person instead. the elearning is poor quality.”

Helpful Report

Posted 6 years ago

“The EHO like the whole process. It actually makes things easier and the red tape less. We have put our staff through the online training courses which gives them a feel good factor and gives the business a great reputation.”

Helpful Report

Posted 6 years ago

“The document page is first class and the main reason I renewed. Certificate system very useful and helpful.”

Helpful Report

Posted 6 years ago

“Got back to me after a few phone calls I said to Ncass can I leave it for a couple of weeks to renew it and they were willing to wait they phoned me back on the day they said they were going to thank you very much for your help”

NCASS 4 star review on 2nd February 2019

Helpful Report

Posted 6 years ago

“Helpful for anew business getting started.”

Helpful Report

Posted 6 years ago

“The documentation is thorough and an excellent standard. NCASS helps me ensure I’m up to date and on top of all legislation and industry changes I find the website slightly hard to navigate and not particularly intuitive but it does contain everything you need. The staff are super helpful and patient.”

Helpful Report

Posted 6 years ago

“A great source of information and help”

Helpful Report

Posted 6 years ago

“Have always been on hand if needed for advice and support. The membership is worth every penny and I hope to get even more from it as my business grows.”

Helpful Report

Posted 6 years ago

NCASS is rated 4.8 based on 1,273 reviews