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NCASS Reviews

4.8 Rating 1,195 Reviews

97 %

of reviewers recommend NCASS

Company Reviews

4.8

Based on 1,195 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0300 124 6866

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NCASS 5 star review on 25th January 2024

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NCASS 5 star review on 2nd January 2024

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NCASS 5 star review on 13th October 2023

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NCASS 5 star review on 7th October 2022

154

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful whenever I call. The due dilligence folder is a great resource to use, especially for a smaller scale business. I really like the way my EHO can access the documents too. Its good to know that the policies all conform to the necessary standards too. I use the training with my staff (and the only bit I don't like is my photo on my certificates !)”

Posted 6 years ago

“The team make you feel like you are a friend not a customer. Gentle persuasion to get things completed whilst knowing the pressure you are going through. Taking a genuine interest in how things are going and all the time practical advice is unending. I don't think we would have been carrying on as a business without their support for the past 4 years. Thank you guys- especially Nalae. You make us smile on the times we call. Proud to be part of NCASS.”

Posted 6 years ago

“website is not very user friendly. I wish you guys would take it to the next step.. its to old fashioned.”

Posted 7 years ago

“They are on the ball and always keen to help you out. Very communicative. The new dashboard looks really good as well.”

Posted 7 years ago

“Have you ever tried to do all your Riskassesments and HACCAP from Scratch yourself? I did so I have nothing else to say then wow, and thanks :)”

Posted 7 years ago

“It's good to have an experienced partner when starting out in a new business. Many of the staff at NCASS are very knowledgable. It can be difficult to regularly get in touch with the most experienced members of staff, meaning I sometimes don't really get the answer I'm looking for. This is understandable as customer base grows. Overall NCASS are an invaluable resource for me.”

Posted 7 years ago

“For our company the access to training is brilliant.”

Posted 7 years ago

“Amazing service! Definitely a must for all food traders :)”

Posted 7 years ago

“It's a simple and easy process bringing everything we need under one umbrella. It's also reasonably priced.”

NCASS 5 star review on 19th November 2016

Posted 7 years ago

“NCASS have been invaluable in getting our mobile Prosecco van started, their webpage is easy to navigate and the advice they give is always useful.”

NCASS 5 star review on 28th October 2016

Posted 7 years ago

“We have really enjoyed working with NCASS, the site is packed with useful information,mother online training is second to none - as we have just achieved our five star rating from the EHO, I can safely say the membership is well worth taking. A special mention about work op system, as a new venture that has been an excellent work generator. We love NCASS! The Singingy Pineapple Catering Co”

Posted 7 years ago

“Joining NCASS was one of the best things we ever did. The support and training has been huge - in particular enabling us to make sure all our staff have their Food Hygiene certificates. Not to mention the Due Diligence manual and support that we believe helped us to a Food Hygiene rating of 5. More than that however we've benefited from the NCASS/Booker cashback scheme, and had good publicity as part of the #CatererMotivator email series. We're just about to speak to Giles Insurance about our renewal too. But most of all it's having a friendly advisor on the other end of the phone that we find so reassuring and helpful. Our membership is worth every penny!”

NCASS 5 star review on 6th October 2016

Posted 7 years ago

“Having joined NCASS since 2015 has helped me so much i have got so much information on setting up my Food van the great staff help sourcing the gas engineer was great . recieved loads of advise which was not available form other sources was the biggest help i had. built my own food van and got 5 star rating .the dos and not to do advise is very valuable and its great they put you in the right direction for sucess i am proud to be a NCASS member . SPICY FUSION GRILL.”

NCASS 5 star review on 6th October 2016

Posted 7 years ago

“A fantastic source of help and support as well as guidance.”

Posted 7 years ago

“Couldn't be without this helps me keep on top of my business . Great stuff ????”

Posted 7 years ago

“NCASS have helped so much over the years, the continued support really does make a difference to the smooth running of our business.”

Posted 7 years ago

“The services and support offered by NCASS are a vital resource for anyone looking to operate in the catering events industry.”

Posted 7 years ago

“As being a member of NCASS peace of mind knowing that when you get a visit from the EHO your book keeping etc will help you to get a 5 star rating, also I was amazed that when I had a LPG test the document he needed was also there, much to his amazement, Online certificates, are also a bonus at no charge, it is a no brainer join now for great savings and peace of mind”

Posted 7 years ago

“Mike was very professional told me everything I needed to know and understood well more than happy to come aboard thanks the rolling rotisserie”

Posted 7 years ago

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NCASS is rated 4.8 based on 1,195 reviews