NCASS Training Reviews

Name: NCASS Training
Rating: 4.65

4.7 Rating 3,603 Reviews

94 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,603 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,
B30 3NU

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NCASS Training 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unnecessarily long! Why can't we click through slides at our own pace? The inconsistencies in the branding/colour formation of slides (mostly white back ground with black writing with the odd black with white writing) is jarring. Course content is great and actually challenging, I wish I could give more stars but the formatting and presentation along with the constant crashing is awful and makes for a very slow and painful learning experience. Sorry...”

Helpful Report

Posted 4 years ago

“Too long for the screens to change. This course could be completed in a 3rd of the time. Has put me off using this source as a course provider.”

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Posted 4 years ago

Hi Jamie, Thanks for having a chat with us about our online training service recently. I’m hoping that you come back and take some more courses with us in the future, as we continue to update and improve them. Alex

Posted 4 years ago

“The course lacking and did not represent value for money. It did not any sort of sophistication which I would have expected for the sort of money. If it was worthwhile, it should have had videos and they should have gone to more effort. In no way was it worth the money paid. Profiteers are at work - ripping off people who usually cannot afford it. I feel cheated.”

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Posted 5 years ago

“I'd rather have the information structured better. Also the notes are helpful to save time, however you still need to see slide by slide, which for quick readers is a waste of time.”

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Posted 6 years ago

“Way too slow between pages”

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Posted 6 years ago

“There is a slow voiceover which cannot be disabled, making learning infuriatingly slow... The course also has a selection of typos and excess information. All crucial content is included and to a relatively high standard, but it would be great if the voiceover did not determine when one can see slide content or continue on to the next slide...”

Helpful Report

Posted 6 years ago

“The course glitched at module 7 and it made me take 2 modules from level 3, this wasted my time and I got very annoyed. In addition, I prefere to read the course myself and at my own pace and I find the slow paced reader makes me lose interest and thus not learn the information.”

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Posted 7 years ago

“Couldn't skip the slides and the course had notes which couldve been read. The slides had too much information and some content was completely redundant.”

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Posted 7 years ago

“Not control over the pace EG: pause, FF etc. Several times I'd be on a slide eg: 26 & would suddenly take me back to slide 6!! Some questions asked not covered in the course Some questions not in the correct order eg: All of the Above option - at the top! Some slides misspelled Some Naration wasnt correct to what was written”

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Posted 7 years ago

“I had lots of problems logging on when I did get on to the training some of the drop down boxes didn't work therefore I could move on to the next module. It was very time consuming to do the on line course due to these problems.”

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Posted 7 years ago

“At the end of several modules I was asked to log in and taken back to slide 4 or 5 of that module even though I had already completed it. There is no way to skip forward so the whole process took an awful lot longer than it should have and was extremely frustrating.”

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Posted 7 years ago

“Very slow, didn’t need person repeating words on screen all the time, when it was written down, there should be an option to switch voice off, it wasn’t clear on questions on modules what the answers should be, the information wasn’t given to be tested on at the end. The test at the end was simpler than earlier module questions, although there were some ambiguous questions!”

Helpful Report

Posted 7 years ago

“There is really no need to have a timer for the last test as it gives the person taking the test more pressure either remove the timer or raise the time allowed as some people read slowly compared to others.”

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Posted 7 years ago

“Un-engaging and turgid presentation with numerous technical errors - final test was very unrepresentative and had too many questions not directly associated with the more important aspects of food hygiene.”

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Posted 7 years ago

“you are unable to change your answer once dragged. some questions have daft answers - what is the difference between cleaning as needed and cleaning as spills happen?”

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Posted 7 years ago

“The written material is very badly written - lots of spelling mistakes and grammatical errors. Also feel the wording could be better grouped and higlighted to make clearer as to what the main points are and to aid understanding. Accessibility needs to be addressed.”

Helpful Report

Posted 7 years ago

“Had to restart certain modules again due to: - content not fully loading - sound not playing - next slide not loading”

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Posted 7 years ago

“No ability to skip through slides faster, despite all information being readable on screen much faster than the voiceover.”

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Posted 8 years ago

“I found the whole experience very frustrating. The monotone nature of the dictation was very dull and hard to engage with, the random stock images attached to each slide serve no purpose but to distract distract. I feel that a video based course rather than slides would have been much more engaging and easier to learn from.”

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Posted 8 years ago

“Slides should instantly load and give people the option have having it read out instead of this being automatic. People read at different rates and I found it extremely tedious waiting for the sentences to load. There was also information in it that I didn't feel was actually relevant.”

Helpful Report

Posted 8 years ago

NCASS Training is rated 4.7 based on 3,603 reviews