NCASS Training Reviews

Name: NCASS Training
Address: 130 Lifford Lane, Kings Norton, Birmingham,, 130 Lifford Lane, Kings Norton, Birmingham,, Worcestershire
Rating: 4.65

4.7 Rating 3,622 Reviews

93 %

of reviewers recommend NCASS Training

Company Reviews

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4.7

Based on 3,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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0121 603 2524

Location:

130 Lifford Lane, Kings Norton, Birmingham,,
130 Lifford Lane, Kings Norton, Birmingham,
Worcestershire
B30 3NU

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NCASS Training 5 star review on 31st January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The questions are very difficult to understand and sometimes don't make sense.”

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Posted 7 years ago

“For the questions after each module, I’d put the correct answer and they’d say I was wrong with the correct answer underneath, being the one I had already chosen. Furthermore, there were spelling errors throughout and and an overlap of answers e.g my answer fitted into to 2 criteria’s but there was only the option to put it in one. Meaning both were would be right but it was a lucky dip as to which one the question had chosen to be correct.”

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Posted 7 years ago

Hello. We’re so sorry that you’ve had this experience with our training. From time to time we have found that some people can experience a similar situation with the quiz answers when their internet browser isn’t 100% compatible with the tech behind the interim quiz slides. The good news is that the module quizzes aren’t part of the final test so won’t affect your result and qualification. But still, we’re really sorry about this and would like to reassure you that we’re working on it (along with those embarrassing typos!) and hope to release new versions of the courses soon. If you’d like to discuss the issues you’ve had any further, please call our support team on 0121 603 2524. Thank you.

Posted 7 years ago

“Slow women talking, shifting back 10 slides sometimes, awfully written test.”

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Posted 8 years ago

“It was far to long and a bit repetitive.”

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Posted 8 years ago

“nothing only to many question”

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Posted 9 years ago

“The fact that I have to listen to painfully slow narration before I can move on to the next slide is a MASSIVE waste of time. Why is there no option to turn it off? If someone can read it faster than the narration and still effectively learn the material, then why should they be forced to listen? At least 50% of the time I took completing this course was a unnecessary waste of time and I was unbelievably bored. I will not be recommending this course to anyone in its current format.”

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Posted 9 years ago

Hi Gareth, Sorry to have seen that you've given NCASS Training a 1 star rating because of the narration provided on the course. Unfortunately this is a requirement from City and Guilds who are just one of the three awarding bodies for all our courses. They say that we need narration as this ensures that you will (as a trainee) work through the material learning as you go and won't just skip forward each slide without actually learning. We want to prevent trainee's from skipping straight to the test and pass by pure coincidence. I hope you understand that we have no control over this and having City & Guilds on your certificate is worth the extra time to listen to our narration lady. If you now feel that a 1 star rating for the course on the whole, after I've explained the above, are a little unjust then we would love to see your review stars change. If not then I am sorry you still feel this way but were pleased with the content information overall. Regards, James

Posted 9 years ago

NCASS Training is rated 4.7 based on 3,622 reviews