HBS Natural Choice Reviews

Name: HBS Natural Choice
Rating: 4.85

4.9 Rating 2,708 Reviews

97 %

of reviewers recommend HBS Natural Choice

4.9

Based on 2,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About HBS Natural Choice:

We have a vast range of nut and fruit products which are all processed within our modern manufacturing factory.

Visit Website

Phone:

01384 457704

Email:

enquiries@naturalchoice.co.uk

Location:

Nut Wharf, Northfield Road, Dudley
DY2 9JQ

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really quick and easy to order. Delivery fast. Thank you for great service.”

Helpful Report

“This is my second order, and the products are as amazing as last time. Everything tastes great. My only issue is the delivery service. My order was delayed by 3 days, and one of the bags was split open. This is a delivery service issue not an issue with Natural Choice”

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“On average I would say it was good espasialy with reasonable price like this. Hazelnut and Pecan were cool. Macadamia is also good (maybe a bit wattery but the nut itself is quite soft so I guess it's ok). Pistachio has some small shell pieces in the paste which is not good (got two relatively big pices just in the small sample box).”

Helpful Report

Hi Mykyta, Thank you for your review. Macadamia paste is normally thin/watery due to the high percentage of natural oils. However, there shouldn't be any shells in your pistachio paste for the fact all smooth paste is filtered. We have contacted you direct regarding this issue. Kind regards, HBS Natural Choice Team

“Delivery prompt but disappointed with Almonds in shell”

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“Very nice products”

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“this is the first time I have ordered from this company. The bag had a little hole in it where I think it just hadnt sealed properly. I would purchase again though from the company”

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“Increasingly difficult to obtain nuts that are fresh albeit harvested ? 6 months ago. but these received recently are fine”

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“Found it easy to order and delivery was quick. We got a range of dried fruit and are really happy with all of it!”

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“Good quality products and good value, delivered next day. My natural choice for nuts and dried fruit.”

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“Always arrives promptly and excellent value”

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“Thank you for my order. It came on time and I’m very happy with my purchase.”

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“I would have given Natural Choice 5 stars having purchased from them on a number of occasions. The reason for the 4 stars was that the shipping company they used DPD for my last order performed below expectations. I could accept the issue with the first delivery attempt however having decided to sit outside waiting for the DPD driver on the second delivery attempt constantly updating my phone with the updated delivery status only to then see the message SORRY WE MISSED YOU because the driver could not be bothered or was behind on his run was extremely annoying to say the least. I ended up requesting delivery to a local delivery point which I collected the order from. Other than the problem with the third party delivery company I would recommend Natural Choice for the quality and range of products that they supply.”

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“Very efficient ordering and prompt delivery service. Good quality nuts and dried fruit products apart from the Dehydrated Diced Mango - far too sweet.”

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“My order of whole shell walnuts arrived promptly and well packaged. Very good.”

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“This is the second time I've bought products from Natural Choice, they have a wide selection, reasonable prices and prompt delivery. However, on this occasion I was most disappointed with the toasted flaked almonds, not enough care is taken when handling them. Rather than flaked they were 'smashed' into small pieces, chippings if you like, and dust, that could quite honestly be 'floor sweepings', but of course aren't. When these are used in a granola mix the dust and chippings float on top of the milk.”

Helpful Report

Hi Philip, Thank you for your useful review, we would encourage any of our customers to get in touch if you find your delivery damaged. Toasted Flaked Almonds are particularly crisp and fragile, easily broken in transit if the delivery driver is overly aggressive with your parcel. If you do suffer with breakages within your delivery, please contact us for a replacement, you shouldn't have to suffer due to driver negligence. Kind regards The Natural Choice Team

“Just what I wanted”

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“My squirrels are enjoying the nuts, so happy with my, will buy again. 👍”

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“I really enjoyed the sample packs, allowing me to try all the flavours and find my favourite before buying in bulk. I personally think the pistachio and cashew paste was quite dry and thick, it will be better if they were blended for a longer period of time.”

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“Very pleased with products, price and service”

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“Good prices, quality products and fast dispatch. Would have given 5 stars but delivery was delayed by the courier”

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HBS Natural Choice is rated 4.9 based on 2,708 reviews