My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,868 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,868 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Downside of this buying online when the part is wrong it’s not free delivery on return end of costing more I’m going to your local dealer.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We understand that returning parts can be frustrating, especially when dealing with fitment issues. While we do our best to provide accurate compatibility information, returns do incur postage costs unless an error has been made on our part. If you ever need help selecting the right part, feel free to reach out to us before purchasing—we're happy to assist! We appreciate your support and hope to serve you again in the future.

Posted 2 months ago

“I Have not recieved this item”

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Posted 2 months ago

Thank you for your feedback. I’m sorry to hear that you haven't received your item. According to the tracking information, the parcel was returned to the depot after an attempted delivery, and it was noted as refused. However, I understand this is not what happened on your end. I’d like to resolve this as quickly as possible. Could you confirm if the delivery was attempted or if there was an issue with the carrier? I’m happy to work with you on next steps, whether that’s resending the item or offering a refund. Looking forward to your response so we can get this sorted for you.

Posted 2 months ago

“I believe there is no need to rate the product as its stands for itself . Customer service is excellent, fast delivery with notification emails that don’t fill your inbox with its journey . Would definitely remain a customer with MyMotorWorld”

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Posted 2 months ago

“Fitted both shocks same day perfect fit exactly the same as the ones removed very happy . Delivery was fast price very good”

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Posted 2 months ago

“Product is Great, fast delivery. However, once I place my order and forget to put the promotion code to get £5 off. I contact customer service while live time chat, he said will refund within 2-3 business days. But until now around 1 week alrady and seem no refund yet. I will contact CS and see how thing going on.”

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Posted 2 months ago

“Quick delivery. Bolt off bolt on simple and fitted perfectly.”

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Posted 2 months ago

“Quick and efficient Order was upgraded as parts went out stock Excellent service”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“I purchased everything I needed at a fantastic price and the confidence of the parts fitting my vehicle model, speedy free delivery, will certainly use your Company again Rgds Paul Holt”

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Posted 2 months ago

“Good price and fast delivery”

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Posted 3 months ago

“Amazing service and super quick delivery”

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Posted 3 months ago

“GOODS RECEIVED THE NEXT DAY AS PROMISED. WILL DEFINATELY USE AGAIN”

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Posted 3 months ago

“I ordered 2 batteries for my van and as they were out of stock these lovely people gave me a free upgrade to the next best option.”

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Posted 3 months ago

“The choice is great, reg number put in and, then you get the right parts for your needs shown, with commentary around requirements listed. So all you need to know. Website is easy to work and quick to respond. Payment is easy and delivery is super quick. Free to members too. Great.”

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Posted 3 months ago

“Parts arrived as promised”

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Posted 3 months ago

“Nice and easy website to use, Apple Pay nice and easy, delivered the next day awesome!!”

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Posted 3 months ago

“Great prices, really helpful staff, I was so confused and one phone call is all it took. Had helpful advice and got the parts I needed. Will definitely be back.”

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Posted 3 months ago

“Next day delivery. Very good quality parts. Will definitely use again.”

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Posted 3 months ago

“Very pleased I joined my Motor world. Had siezed brake caliper on my car and checked out prices from a couple of other suppliers for comparison and my motor world were cheapest plus next day delivery, what’s not to like! Also the replacement was a brand I trusted as opposed to the others that were offered I had never heard of. So glad I found out about you and became a member. Thanks”

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Posted 3 months ago

“absolutly brilliant service”

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Posted 3 months ago

My Motor World is rated 4.6 based on 3,868 reviews