My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,864 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

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“Unfortunately Motorworld let you order items which are out of stock, then wait for you to contact them when it doesn't arrive. If you are unlucky and don't notice that it hasn't arrived, then they win and you lose. That's not the nicest way to do business.”

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Posted 2 months ago

Thank you for taking the time to share your feedback. We're sorry to hear about your experience. I’d like to clarify that your order was delivered by DPD on 18/02 without any stock issues. If there was any delay or concern regarding the delivery, we would have been happy to assist if you had reached out. We strive to provide clear communication about stock availability and delivery updates, and I apologise if this was not evident in your case. If you need any further assistance, please don’t hesitate to get in touch.

Posted 2 months ago

“Excellent service. And speedy delivery.”

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Posted 2 months ago

“1st item damaged in transit. 2nd item received email the day before delivery item never arrived. Asked for refund.”

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Posted 2 months ago

We're very sorry to hear about your experience. It’s disappointing that your first item was damaged in transit and that the second item did not arrive as expected. We understand how frustrating this must have been and apologise for any inconvenience caused. Your refund has been processed as requested, but if there’s anything else we can do to make this right, please don’t hesitate to reach out. We appreciate your feedback and will use it to improve our service.

Posted 2 months ago

“Delivered in a reasonable time”

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Posted 2 months ago

“Superfast delivery thank you so much.”

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Posted 2 months ago

“No problems what so ever from start of order to delivery”

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Posted 2 months ago

“Very Happy with the fast service”

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Posted 2 months ago

“Really straight forward to find the right part and a reasonable price too.”

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Posted 2 months ago

“delivered speedely great oil great service thanks martin”

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Posted 2 months ago

“Items are of good quality arrived on time”

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Posted 2 months ago

“Excellent service - ordered and was here the next day. Thank you so much - highly recommend”

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Posted 2 months ago

“Good products and fast delivery”

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Posted 2 months ago

“good delivery, easy to use website. good packaging,”

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Posted 2 months ago

“Great service fast delivery shall be purchasing again perfect solution when someone else can carry large 10 gallon cans of blue to my doorstep,I had never heard of this company before but my son told me about them & I’m pleased he did cheapest place for blue fuel adjective, and screen wash thanks you guys”

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Posted 2 months ago

“Exactly what was ordered.”

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Posted 2 months ago

“Great service and delivery”

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Posted 2 months ago

“Order was delayed, but communicated with the team and they rectified the delivery straight away. Have used this site and company a few times now, and the part quality, price, and team are all great 👍 👌 Would 100% recommend, and I will use for all my orders, as long as they stock and have availability ✔️”

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Posted 2 months ago

“Had no problem ordering parts great service”

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Posted 2 months ago

“Not used you before. Good prices and communication. Will use you again.”

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Posted 2 months ago

“Very good & easy to deal with, very pleased with the service you provide.”

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Posted 2 months ago

My Motor World is rated 4.6 based on 3,864 reviews