My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,872 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a replacement battery as stated next day delivery and car currently not running, was due on the Thursday, still no sign 5 days later, item been sat in couriers depot since then, so seriously need to look who you use as couriers as DX express are certainly anything but express. Will be looking to cancel order and purchase from elsewhere,”

Helpful Report

Posted 3 months ago

We're sorry to hear about your experience. Unfortunately, the delay was due to damage caused by DX Express while in transit, which was beyond our control. As soon as this was identified, we offered you the choice of a replacement or a full refund, and you opted for a refund, which has since been processed. While we do our best to ensure fast deliveries, occasional courier issues can occur, and we always work swiftly to resolve them. We appreciate your feedback and regret any inconvenience caused.

Posted 3 months ago

“Good items at a good price and very quick delivery.”

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Posted 3 months ago

“Perfect experience, easy on line purchase, promptly delivered, reasonable cost, goods as requested.”

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Posted 3 months ago

“Quick delivery, good product 👌”

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Posted 3 months ago

“Great website & best price for my glow plugs I could find, quick delivery & a free smelly mike now hanging in one of my pick up trucks :) Thank you!”

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Posted 3 months ago

“Quality products”

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Posted 3 months ago

“Smooth and effortless… part fits and works perfectly. I’ll be definitely getting my parts from here….”

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Posted 3 months ago

“Nice and easy. Fast delivery.”

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Posted 3 months ago

“Easy to order”

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Posted 3 months ago

“Quick and easy to use,good delivery service.”

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Posted 3 months ago

“Very quick notification of dispatch. Parts arreved very promptly. Securely packaged. Good to do business with.”

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Posted 3 months ago

“It was very easy”

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Posted 3 months ago

“Perfect fit prompt delivery”

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Posted 3 months ago

“Fast friendly service quick despatch good quality Only gripe can't find my motor world app”

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Posted 3 months ago

“Fantastic experience from start to finish. Excellent communication and updates from My Motor World. The part supplied is OEM quality and was exactly right. Arrived exactly when described. Recommended, will definitely use again.”

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Posted 3 months ago

“Ordered brake discs and pads for "Next day" delivery so I could get my van through its mot and was bullshited by customer service for three days saying they will be delivered and they never arrived. Messaged then to get a refund and have been completely ignored...! Stick to eurocarparts people lol”

Helpful Report

Posted 3 months ago

We're sorry to hear you're unhappy with your experience. However, we have been in constant contact with you throughout, right up to processing your refund as requested. While we provided proof of delivery, including a POD and GPS confirmation, we still refunded you as a goodwill gesture. If you need any further clarification, feel free to reach out.

Posted 3 months ago

“Amazing delivery time, amazing value, will definitely be ordering again”

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Posted 3 months ago

“Is very nice and good quality”

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Posted 3 months ago

“The courier service they use are useless am still waiting on my parcel, evri keep sending it back and fourth.”

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Posted 3 months ago

We're really sorry to hear about this frustrating experience. We completely understand how disappointing it must be to have your parcel repeatedly sent back and forth. Please know that we are actively investigating this with Evri to get it resolved as soon as possible. We truly appreciate your patience and will keep you updated. If you need any further assistance in the meantime, please don’t hesitate to reach out.

Posted 3 months ago

“Great prices,extremely quick delivery, nice and easy to deal with,highly recommended.”

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Posted 3 months ago

My Motor World is rated 4.6 based on 3,872 reviews