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My Motor World Reviews

4.6 Rating 3,782 Reviews
90 %
of reviewers recommend My Motor World
4.6
Based on 3,782 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Fast delivery good quality part, but unfortunately it was the wrong part, so there was no problem returning the item.
Helpful Report
Posted 1 day ago
Product is good, but delivery with Evri was poor. Confusing messages, and when it did arrive the box had been squashed and then badly taped back up. Luckily the cable was still ok.
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Posted 2 days ago
Quick delivery. Decent price.
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Posted 3 days ago
Simple to order. Prompt delivery. Product fits and works perfectly.
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Posted 5 days ago
Prompt delivery as usual. Good pricing. Just no mini Mike this time
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Posted 1 week ago
Easy to order from and Delivered on time
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Posted 1 week ago
Had what I needed with quick delivery
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Posted 2 weeks ago
Exactly fitted
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Posted 2 weeks ago
Great product, good price and prompt delivery. The same as the last time I ordered this productt, the box the product was packed in was falling apart and the caps on the bottles were not tight. Consequently some the contents had leaked out. When I reported this the last time you said you would check that the caps were tight prior to despatch. What went wrong?
Helpful Report
Posted 2 weeks ago
Thank you for your positive feedback! We're glad you were happy with the product and delivery. I apologise for the issue with the packaging and the caps not being tight. I understand your frustration, especially since you were reassured this would be checked. We'll review our packaging process again to ensure this doesn't happen in the future. If you need anything else or have further concerns, please don't hesitate to reach out.
Posted 2 weeks ago
Easy to order and payment was easy to do. No problem with purchasing item.
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Posted 2 weeks ago
Great fast delivery, wrong break pads sent
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Posted 3 weeks ago
There was a problem with delivery, but they sent a replacement next day with no quibbles.
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Posted 3 weeks ago
Very easy to find the right parts was very happy with my purchase
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Posted 3 weeks ago
Mymotorworld gave me great service, the courier service they use let them down very badly by leaving a package with obvious damage leaking battery acid. My MotorWorld replaced it quickly.
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Posted 3 weeks ago
First time ordering and will definitely use these guys again
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Posted 4 weeks ago
Item was exactly as described. Sadly I paid extrs for next day delivery to meet an MOT deadline, but it didn't arrive until the following day so I had to postpone the test.
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Posted 1 month ago
Thank you for your feedback! We're glad to hear the item was as described. We're sorry to hear about the delay with the delivery and understand how frustrating that must have been, especially with your MOT deadline. We'll be reviewing our delivery services to improve on this in the future. If there's anything else we can assist with, please let us know!
Posted 1 month ago
Not the easiest web shop to use. But the cheapest.
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Posted 1 month ago
Arrived quickly and well packed. Appreciated the free car freshener. Fairly easy to fit to my car. Not sure how strong they are, as when fitting felt a bit cheap. (The rubber around the fittings).
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Posted 1 month ago
It didn't arrive...apparently stuck at the courier's....nobody told me!
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Posted 1 month ago
Car battery was damaged in transit no fault of this company. Replacement sent out received it early next day. Communications were excellent no fuss just got on with the job with a sincere apology. Would definitely usr again anybody can make a mistake it's the way it's handled after the event! Top! David
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Posted 1 month ago
My Motor World is rated 4.6 based on 3,782 reviews