My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,867 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had no problem ordering parts great service”

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Posted 2 months ago

“Not used you before. Good prices and communication. Will use you again.”

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Posted 2 months ago

“Very good & easy to deal with, very pleased with the service you provide.”

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Posted 2 months ago

“Excellent service, fast delivery and excellent product quality 👍”

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Posted 2 months ago

“Easy to find item, good value and prompt delivery ahead of estimated time.”

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Posted 2 months ago

“Only 4 stars as I didn't receive my 15% first order discount as the item was already discounted, although this wasn't very obvious at the time of ordering, and item was delivered 2 days later than stated, that said, still a fair price and I was in no hurry. Item appears to be of good quality, though I haven't fitted it yet but all seems good. Will use motor world again and recommend them.”

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Posted 2 months ago

“Good morning. The product arrived well packaged with no sign of damage to either the external or internal packaging. However, I was somewhat disappointed having paid £5.95 for 'next day shipping' that it did not arrive until last Thursday 20Feb25 having placed the order last Sunday 16Feb25. I am fully aware that the blame my lie with the courier (ETSI?), but nether the less I still consider this unacceptable having paid almost 1/3 of the cost of the item ordered for handling and shipping. Maybe next time I will use Amazon, and as a Prime member I will no doubt receive the product within one to two days with the additional bonus of free shipping costs on unlimited orders where Prime is applicable, along with an excellent TV streaming service as part of the deal. Thank you, best regards, Nick Hopkinson.”

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Posted 2 months ago

Thank you for your feedback. We're glad to hear the product arrived well packaged and in good condition. However, we sincerely apologise for the delay in delivery. We completely understand your frustration, especially given the additional cost for next-day shipping. Your order should have arrived on time, and while courier delays are unfortunately outside of our direct control, we appreciate that this does not change your experience. We’ll be looking into this with the courier to understand what went wrong and ensure improvements are made where possible. In the meantime, we’d like to offer a refund for the shipping cost. We value your business and hope to have the opportunity to serve you again in the future.

Posted 2 months ago

“Competitive prices and quick delivery....”

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Posted 2 months ago

“Parts still not turned up after been a week late and told more than once that they was out for delivery”

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Posted 2 months ago

We’re sorry to hear about your experience. Unfortunately, the courier did not inform us of the delayed delivery until much later, but as soon as we were made aware, we immediately offered you a refund or replacement. You chose a refund, which was processed straight away. We understand the frustration caused by the delay and appreciate your patience. If there’s anything else we can do, please feel free to reach out.

Posted 2 months ago

“Item still not delivered”

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Posted 2 months ago

Hi Tracy, we're sorry to see your review. We have checked the tracking, and it shows that your order has been successfully delivered. We have also emailed you the proof of delivery for your reference. If you need any further assistance, please let us know, and we’d be happy to help.

Posted 2 months ago

“Excellent service, very quick delivery and best price I could find after searching online. Will definitely use again.”

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Posted 2 months ago

“Great air freshener had a few now always nice to get one for free”

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Posted 2 months ago

“Competetive prices and perks. Delivery good and very easy to navigate website.”

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Posted 2 months ago

“Morning,.three of the filters I received are the wrong ones. The fuel, oil, & pollen ones. Can these be returned for a refund ?”

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Posted 2 months ago

“Absolutely fantastic service & fast delivery”

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Posted 2 months ago

“Perfect part and very good price.on the time delivered.thank you”

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Posted 2 months ago

“Prompt delivery cheers”

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Posted 2 months ago

“Good quick service.”

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Posted 2 months ago

“Superb service and I also managed to apply a discount code cheapest place around itdm arrived in good condition and on time”

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Posted 2 months ago

“Downside of this buying online when the part is wrong it’s not free delivery on return end of costing more I’m going to your local dealer.”

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Posted 2 months ago

Thank you for your feedback. We understand that returning parts can be frustrating, especially when dealing with fitment issues. While we do our best to provide accurate compatibility information, returns do incur postage costs unless an error has been made on our part. If you ever need help selecting the right part, feel free to reach out to us before purchasing—we're happy to assist! We appreciate your support and hope to serve you again in the future.

Posted 2 months ago

My Motor World is rated 4.6 based on 3,867 reviews