My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,114 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,114 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great value and next day delivery. Really really pleased with these guys so far.”

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Posted 7 months ago

“Really pleased with my motor world, ordered a pair of discs on a Friday,they dispatched on the same day and they said would arrive by the following Thursday,they arrived the next day.T Hank you very much everyone. Highly recommend.”

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Posted 7 months ago

“Easy to get the parts you need”

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Posted 7 months ago

“Sorry but I cant leave a review on something that hasn't yet been delivered....”

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Posted 7 months ago

Thank you for your feedback. I completely understand your position - it's absolutely fair that you'd want to receive and evaluate the item before leaving a review. The review request was sent automatically by our system based on the estimated delivery timeframe, but I can see this was premature since your package was still in transit with DHL at the time. Now that your order has been delivered, if you're satisfied with your purchase, we'd greatly appreciate your review based on the actual product and your overall experience. If there are any issues with the product or delivery, please don't hesitate to contact us directly so we can make things right. Thank you for your patience, and we hope you're happy with your order!

Posted 6 months ago

“Your service and attitude is excellent product very good prompt attention only thing is you use evri as your courier”

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Posted 7 months ago

“Excellent service as usual, arrived very promptly”

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Posted 7 months ago

“Fast delivery! Great seller, highly recommended!”

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Posted 7 months ago

“Battery received in a poor state with leaked liquid contexts all over the battery and packaging. Issue I would imagine mainly down to the courier using it as a football given the state of the box.”

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Posted 7 months ago

I sincerely apologise for the condition your battery arrived in. A leaking battery with damaged packaging is completely unacceptable, and I can understand how frustrating this must have been to receive. It sounds like the package was severely mishandled during shipping. This is not the standard we expect from our shipping partners, and we'll be addressing this handling issue to prevent it happening to other customers. Thank you for bringing this to our attention.

Posted 6 months ago

“Very good quality and fast delivery”

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Posted 7 months ago

“Easy to move around Web site even for me ,being someone who can have difficulty and weary. And parts arrived speedily.”

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Posted 7 months ago

“Excellent quality and very fast delivery. This is how service should be. Thank you”

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Posted 7 months ago

“A complete JOKE, RUBBISH. Your phone number only has a recorded message, and no option to leave a message, and your live chat seems to be permanently OFF, irrespective of the time of day or night. There is no way to actually talk to anyone other than via a contact form. Customer support and service is totally unacceptable.”

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Posted 7 months ago

Thank you for sharing your feedback. We’re very sorry to hear about your disappointing experience with our customer service channels. This is not the level of service we aim to provide. We’re currently working to improve our phone and live chat availability to ensure our customers can reach us more easily and get timely help. Thank you for your patience and understanding.

Posted 7 months ago

“Product good. Delivery was ok, but not as fast as it could have been.”

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Posted 7 months ago

“Great service. They stated shipping would be 3 to 5 working days and I received the goods the day after. Couldn't fault them”

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Posted 7 months ago

“Maybe not so much the company but the courier company they use are a problem Beware as I'm at a loss now for a undelivered parcel .”

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Posted 7 months ago

Thanks for your feedback. We’re really sorry to hear about the trouble with your delivery. While we do our best to work with reliable couriers, sometimes issues can happen during transit. We appreciate your patience and are here to support you in any way we can to help resolve this.

Posted 7 months ago

“Thank you for the fast delivery”

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Posted 7 months ago

“Really impressed with MMW, my new go to for car parts and accessories”

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Posted 7 months ago

“Great service thank you!”

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Posted 7 months ago

“Very slow, still haven't received my order. Won't use them again”

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Posted 7 months ago

Thank you for your feedback. We’re sorry to hear about your disappointment. According to our tracking, your estimated delivery date is today, 28/05. Please feel free to reach out if your order doesn’t arrive today — we’ll be happy to assist further.

Posted 7 months ago

“Brilliant site and great prices id advise anyone to check the web site out for all motoring parts.”

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Posted 7 months ago

My Motor World is rated 4.5 based on 6,114 reviews