My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,117 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service ,goods arrived quickly will definitely be buying again”

Helpful Report

Posted 7 months ago

“Delivered in specified time and great price”

Helpful Report

Posted 7 months ago

“Great experience and the items purchased came quicker than expected!!”

Helpful Report

Posted 7 months ago

“Absolutely rubbish 😡😡😡😡😡😡I have put my car registration number but still you have sent the wrong wiper not happy at all .i want my money back please. Thank you”

Helpful Report

Posted 7 months ago

Thank you for your feedback. To establish how the incorrect parts were ordered and provide you with the proper returns information, please contact us directly with your vehicle registration number. We need your reg details to identify the correct parts for your specific vehicle and arrange the return process. You can reach us with this information and we'll get this sorted out for you.

Posted 6 months ago

“Great price and delivered very quickly. Also coms about a small issue we're very good. First time I've used My motor world but will now be my go to.”

Helpful Report

Posted 7 months ago

“Ordering item fine delivery all good. When roof bars arrived none of the keys supplied work on the roof bars, now roof bars have to go back guy I spoke with sorted collection as a Goodwill. I mean not my problem the keys did not work so my motor world should cover the cost. Now I have to wait for a return and for them to check item before I get my money back. First order with my motor world wasn’t the best Order number 100162453”

Helpful Report

Posted 7 months ago

Thank you for your feedback. I apologise that the keys supplied with your roof bars didn't work - this is clearly a product issue and not something you should have had to deal with. I can see from our records that we arranged a goodwill collection for 04/06, however we haven't heard back from you to confirm this collection. Please contact us directly to reschedule the collection so we can process your return and refund promptly. Once we receive the item back, we'll ensure your refund is processed quickly. We understand this wasn't the experience you expected for your first order with us, and we'd like to resolve this as efficiently as possible.

Posted 6 months ago

“Absolutely fantastic service, ordered new wiper blades for my Range Rover in the morning and they arrived the very next working day. Would highly recommend My Motor World.”

Helpful Report

Posted 7 months ago

“Sent the wrong parts then expected me to pay to have it returned. Don't answer their phones either. Better places to get your parts.”

Helpful Report

Posted 7 months ago

Thank you for your feedback. I can confirm that we sent the parts exactly as ordered. Unfortunately, this appears to be a case where the incorrect parts were ordered initially. As per our returns policy, return costs for items ordered incorrectly are the customer's responsibility. I apologise that our phone lines were busy when you tried to contact us - we do experience high call volumes at certain times. We understand this situation was frustrating for you.

Posted 6 months ago

“Item arrived when stated, was as described and fitted correctly. Perfect”

Helpful Report

Posted 7 months ago

“Thank you for all your help today person on the was helpful and great love doing business with use hope do more in future thank you very much Shaun Hunt.”

Helpful Report

Posted 7 months ago

“No problem, delivered early will certainly use you again in the future.”

Helpful Report

Posted 7 months ago

“item arrived ontime as initially suggested but in a very bad state, the package was ripped, perhaps exposed to wet conditions but that did not affect the performance (Wipers). I showed the package to the delivery driver on the spot and he advised if I wanted to return that he would be happy to pick it up. thanks”

Helpful Report

Posted 7 months ago

Thank you for your feedback and I'm sorry to hear about the poor condition of the packaging when your wipers arrived. While I'm pleased the wipers themselves weren't damaged and are performing well, the state of the package is clearly unacceptable. To help us investigate this delivery issue and take appropriate action, please contact us directly and provide images of how the package arrived. This will help us file a proper report with the courier and improve our packaging procedures. We appreciate you noting this with the delivery driver at the time.

Posted 6 months ago

“As a new customer, with the 3rd order, not happy at all, delivery was split and lost and no back up to sort out, not sure why a split order! over £25 for next day still waiting after a week. not good!”

Helpful Report

Posted 7 months ago

I sincerely apologise for the poor experience you've had as a new customer - this is clearly not the service standard we aim for, especially for someone placing their third order with us. I can see your order was unfortunately lost in transit and had to be split, which caused significant delays despite paying for next day delivery. A replacement was shipped and has since been delivered to you. I understand your frustration with the lack of communication and backup support during this process. This falls well short of what you should expect from us. We've taken note of these issues to improve our processes and ensure better communication when problems arise. Thank you for persevering with us despite these difficulties.

Posted 6 months ago

“I purchased two 250 ml of engine lacquer, each £5 cheaper than my local motor factur and it was exactly what I wanted ! First class service !!!”

Helpful Report

Posted 7 months ago

“Quick delivery. Excellent product”

Helpful Report

Posted 7 months ago

“Excellent service and quality parts. Would highly recommend 👌”

Helpful Report

Posted 7 months ago

“Very Good purchase and delivery was on time”

Helpful Report

Posted 7 months ago

“Am so happy with my order next day delivery. So i we able to get my van back on the road.”

Helpful Report

Posted 7 months ago

“The compatibility checker on the website suggested a particular oil filter for my vehicle - which did not fit Very disappointing”

Helpful Report

Posted 7 months ago

I apologize that the oil filter didn't fit your vehicle. Our website shows multiple fitments for many vehicles due to variations in engine types, model years, and specifications. To identify the correct filter for your specific vehicle and arrange return of the incorrect part, please contact us directly with your vehicle registration number. With your reg details, we can provide you with the exact part number that matches your vehicle's specifications and give you the return information.

Posted 6 months ago

“I had a great experience with My Motor World recently. The service was excellent from start to finish. My order was processed quickly and sent out to the courier the very next day with free postage – a much-appreciated bonus! What really impressed me was that the budget car battery I originally ordered was unavailable. Instead of delaying the order or cancelling, they upgraded me to a better and more expensive alternative at no extra cost. That level of customer care is rare these days. Thanks to their prompt service and thoughtful solution, I was able to get the car back on the road just in time for an important holiday. They really saved the day, and I wouldn’t hesitate to use them again. Highly recommended!”

Helpful Report

Posted 7 months ago

My Motor World is rated 4.5 based on 6,117 reviews