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My Motor World Reviews

4.5 Rating 6,188 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,188 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
A simple website to order parts on. I just entered my reg and what part was needed and it brought up a list of compatable parts to choose from. Really easy and really quick. I recieved the parts on great order and fitted them with no issuse at all. I would recermend to others wanting car parts too.
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Posted 7 months ago
Slow delivery for next day service but overall ok
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Posted 7 months ago
Delivery was super quick and had a small issues resolved straight away - great company to work with
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Posted 7 months ago
It's quick and easy to shop with my motorworld but everi steal the parcel and then say it was damaged beyond repair and they disposed of it , but no pictures sent to show prof of the damaged parcel had to get a replacement from my motorworld ,If it's damaged by the carrier they should show prof,and pay for the damage.
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Posted 7 months ago
Always a great choice of products a t very reasonable prices, plus prompt delivery making it a reassuring purchase knowing that My Motor World have you covered whatever your motoring needs .
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Posted 7 months ago
very good service nice and quick would reccommend and buy of them again
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Posted 7 months ago
Very professional team and very fast delivery service!! Best prices!! Thank you, guys!!
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Posted 7 months ago
Excellent service. Great prices. Well packaged order. Very impressed overall
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Posted 7 months ago
Fast and efficient service even when problems occur they are quickly sorted
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Posted 7 months ago
Brilliant match to my car. Now good as new. Thanks
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Posted 7 months ago
Easy to order delivered on time wonderful product amazed at the results
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Posted 7 months ago
Excellent service ,goods arrived quickly will definitely be buying again
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Posted 7 months ago
Delivered in specified time and great price
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Posted 7 months ago
Great experience and the items purchased came quicker than expected!!
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Posted 7 months ago
Absolutely rubbish 😡😡😡😡😡😡I have put my car registration number but still you have sent the wrong wiper not happy at all .i want my money back please. Thank you
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Posted 7 months ago
Thank you for your feedback. To establish how the incorrect parts were ordered and provide you with the proper returns information, please contact us directly with your vehicle registration number. We need your reg details to identify the correct parts for your specific vehicle and arrange the return process. You can reach us with this information and we'll get this sorted out for you.
Posted 7 months ago
Great price and delivered very quickly. Also coms about a small issue we're very good. First time I've used My motor world but will now be my go to.
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Posted 7 months ago
Ordering item fine delivery all good. When roof bars arrived none of the keys supplied work on the roof bars, now roof bars have to go back guy I spoke with sorted collection as a Goodwill. I mean not my problem the keys did not work so my motor world should cover the cost. Now I have to wait for a return and for them to check item before I get my money back. First order with my motor world wasn’t the best Order number 100162453
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Posted 7 months ago
Thank you for your feedback. I apologise that the keys supplied with your roof bars didn't work - this is clearly a product issue and not something you should have had to deal with. I can see from our records that we arranged a goodwill collection for 04/06, however we haven't heard back from you to confirm this collection. Please contact us directly to reschedule the collection so we can process your return and refund promptly. Once we receive the item back, we'll ensure your refund is processed quickly. We understand this wasn't the experience you expected for your first order with us, and we'd like to resolve this as efficiently as possible.
Posted 7 months ago
Absolutely fantastic service, ordered new wiper blades for my Range Rover in the morning and they arrived the very next working day. Would highly recommend My Motor World.
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Posted 7 months ago
Sent the wrong parts then expected me to pay to have it returned. Don't answer their phones either. Better places to get your parts.
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Posted 7 months ago
Thank you for your feedback. I can confirm that we sent the parts exactly as ordered. Unfortunately, this appears to be a case where the incorrect parts were ordered initially. As per our returns policy, return costs for items ordered incorrectly are the customer's responsibility. I apologise that our phone lines were busy when you tried to contact us - we do experience high call volumes at certain times. We understand this situation was frustrating for you.
Posted 7 months ago
Item arrived when stated, was as described and fitted correctly. Perfect
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Posted 7 months ago
My Motor World is rated 4.5 based on 6,188 reviews