My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,186 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,186 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“item arrived ontime as initially suggested but in a very bad state, the package was ripped, perhaps exposed to wet conditions but that did not affect the performance (Wipers). I showed the package to the delivery driver on the spot and he advised if I wanted to return that he would be happy to pick it up. thanks”

Helpful Report

Posted 7 months ago

Thank you for your feedback and I'm sorry to hear about the poor condition of the packaging when your wipers arrived. While I'm pleased the wipers themselves weren't damaged and are performing well, the state of the package is clearly unacceptable. To help us investigate this delivery issue and take appropriate action, please contact us directly and provide images of how the package arrived. This will help us file a proper report with the courier and improve our packaging procedures. We appreciate you noting this with the delivery driver at the time.

Posted 7 months ago

“As a new customer, with the 3rd order, not happy at all, delivery was split and lost and no back up to sort out, not sure why a split order! over £25 for next day still waiting after a week. not good!”

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Posted 7 months ago

I sincerely apologise for the poor experience you've had as a new customer - this is clearly not the service standard we aim for, especially for someone placing their third order with us. I can see your order was unfortunately lost in transit and had to be split, which caused significant delays despite paying for next day delivery. A replacement was shipped and has since been delivered to you. I understand your frustration with the lack of communication and backup support during this process. This falls well short of what you should expect from us. We've taken note of these issues to improve our processes and ensure better communication when problems arise. Thank you for persevering with us despite these difficulties.

Posted 7 months ago

“I purchased two 250 ml of engine lacquer, each £5 cheaper than my local motor factur and it was exactly what I wanted ! First class service !!!”

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Posted 7 months ago

“Quick delivery. Excellent product”

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Posted 7 months ago

“Excellent service and quality parts. Would highly recommend 👌”

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Posted 7 months ago

“Very Good purchase and delivery was on time”

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Posted 7 months ago

“Am so happy with my order next day delivery. So i we able to get my van back on the road.”

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Posted 7 months ago

“The compatibility checker on the website suggested a particular oil filter for my vehicle - which did not fit Very disappointing”

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Posted 7 months ago

I apologize that the oil filter didn't fit your vehicle. Our website shows multiple fitments for many vehicles due to variations in engine types, model years, and specifications. To identify the correct filter for your specific vehicle and arrange return of the incorrect part, please contact us directly with your vehicle registration number. With your reg details, we can provide you with the exact part number that matches your vehicle's specifications and give you the return information.

Posted 7 months ago

“I had a great experience with My Motor World recently. The service was excellent from start to finish. My order was processed quickly and sent out to the courier the very next day with free postage – a much-appreciated bonus! What really impressed me was that the budget car battery I originally ordered was unavailable. Instead of delaying the order or cancelling, they upgraded me to a better and more expensive alternative at no extra cost. That level of customer care is rare these days. Thanks to their prompt service and thoughtful solution, I was able to get the car back on the road just in time for an important holiday. They really saved the day, and I wouldn’t hesitate to use them again. Highly recommended!”

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Posted 7 months ago

“Great company would use again”

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Posted 7 months ago

“Very good service promptly delivered on time and perfectly fit.”

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Posted 7 months ago

“Ordered late on one day ,arrived the next day, What great service. Excellent product Very happy with finish”

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Posted 7 months ago

“Great value and next day delivery. Really really pleased with these guys so far.”

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Posted 7 months ago

“Really pleased with my motor world, ordered a pair of discs on a Friday,they dispatched on the same day and they said would arrive by the following Thursday,they arrived the next day.T Hank you very much everyone. Highly recommend.”

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Posted 7 months ago

“Easy to get the parts you need”

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Posted 7 months ago

“Sorry but I cant leave a review on something that hasn't yet been delivered....”

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Posted 7 months ago

Thank you for your feedback. I completely understand your position - it's absolutely fair that you'd want to receive and evaluate the item before leaving a review. The review request was sent automatically by our system based on the estimated delivery timeframe, but I can see this was premature since your package was still in transit with DHL at the time. Now that your order has been delivered, if you're satisfied with your purchase, we'd greatly appreciate your review based on the actual product and your overall experience. If there are any issues with the product or delivery, please don't hesitate to contact us directly so we can make things right. Thank you for your patience, and we hope you're happy with your order!

Posted 7 months ago

“Your service and attitude is excellent product very good prompt attention only thing is you use evri as your courier”

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Posted 7 months ago

“Excellent service as usual, arrived very promptly”

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Posted 7 months ago

“Fast delivery! Great seller, highly recommended!”

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Posted 7 months ago

“Battery received in a poor state with leaked liquid contexts all over the battery and packaging. Issue I would imagine mainly down to the courier using it as a football given the state of the box.”

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Posted 7 months ago

I sincerely apologise for the condition your battery arrived in. A leaking battery with damaged packaging is completely unacceptable, and I can understand how frustrating this must have been to receive. It sounds like the package was severely mishandled during shipping. This is not the standard we expect from our shipping partners, and we'll be addressing this handling issue to prevent it happening to other customers. Thank you for bringing this to our attention.

Posted 7 months ago

My Motor World is rated 4.5 based on 6,186 reviews