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My Motor World Reviews

4.5 Rating 6,101 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,101 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
See review on oil drain can
Helpful Report
Posted 4 months ago
Thank you for your feedback. We're sorry to hear about the issues with the oil drain can. We have emailed requesting images of the damage so we could investigate and arrange a suitable resolution. The can shouldn’t fail like that, and we take reports like this seriously. Once we receive the images, we’ll be able to either replace the item or discuss an appropriate solution.
Posted 4 months ago
Wipers absolutely useless never seen anything like it, wrong filter for one of the cars. Problem is by the time I send it back and spend money on postage might as well just put it in bin. Will stick to carparts4less and eurocarparts.
Helpful Report
Posted 4 months ago
Thank you for your feedback. We’re sorry to hear you’ve had issues with the wipers and the incorrect filter. We understand your frustration, but as the items were ordered as shown, we’re unable to cover returns costs. We’re happy to help you identify the correct parts for your vehicles if you’d like to re-order, to ensure a proper fit next time.
Posted 4 months ago
Poor communication oder was damaged so it never arrived i had to contact them to be told and then asked if I would like a replacement sending out or refund desperate for battery assured it would be next day so I thought waited for delivery on day contact them and was told item damaged when I called it was just like yes couriours fault I have refunded order try local store where I knew they had no stock yes good prices but not good service
Helpful Report
Posted 4 months ago
Hi, thank you for your feedback. We’re very sorry your experience didn’t meet your expectations. Unfortunately, the battery was damaged in transit, which caused the delay, and we understand how frustrating this must have been given you were expecting next-day delivery. We aim to communicate these issues promptly, and we regret that this wasn’t clear in your case. Your refund has been processed, and we hope that, despite this experience, you might consider us again for future purchases.
Posted 4 months ago
Hi. Ordered aircon idler pulley for my 25 year old Isuzu Trooper. High quality product..great competitive price and delivered slightly ahead of advised date. A delighted customer. Perfect all round purchase. D Brown.
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Posted 4 months ago
Still waiting for a order over a week ago
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Posted 4 months ago
Thanks for your feedback. As discussed yesterday, we completely understand it’s frustrating to wait. The good news is that the remaining parts from your order are already on their way and should be with you very soon. We appreciate your patience!
Posted 4 months ago
The tub of Tetrion filler was broken top and bottom due to inadequate packaging or bad handling but my request for a replacement was ignored.
Helpful Report
Posted 4 months ago
We’re sorry to hear about the issue with your Tetrion filler. We did respond to your request and asked for images of the damaged product on two separate occasions to help us process a replacement, but we didn’t receive any reply. Once we receive the images, we’ll be happy to arrange a replacement for you. Thank you for your understanding.
Posted 4 months ago
Great products at the best prices. Good communication and quick delivery.
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Posted 4 months ago
Product as expected at great price and excellent service . Delivery went very smoothly and kept informed every step of the way. Many thanks.😁
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Posted 4 months ago
Excellent service, quick delivery. Can't fault it
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Posted 4 months ago
Absolute pleasure to deal with My Motorworld, however, dealing with DX Deliveries has been a mega chore, and really annoying. Failed deliveries without even knocking on my door 3 times. The last time didn’t even drive down my street (I was watching the tracker). Absolutely useless. Probably have to cancel the last order I’ve made so I can go and buy the parts from Halfords 😩
Helpful Report
Posted 4 months ago
Thank you so much for your kind words about MyMotorworld, we really appreciate it! We’re really sorry to hear about the issues with DX Deliveries; that sounds incredibly frustrating. We completely understand how annoying failed deliveries can be, especially when you’re keeping an eye on the tracker. We really appreciate your patience and your 5-star review despite the delivery issues, it means a lot!
Posted 4 months ago
Purchased wheel protectors and they all came off on motorway £59 down the drain
Helpful Report
Posted 4 months ago
Thank you for your feedback. We’re really sorry to hear that the wheel protectors didn’t hold as expected. We take product performance very seriously and would like to help resolve this for you. Please reply to the email we have sent so we can look into a solution.
Posted 4 months ago
Delivered next day as promised and for free, can't ask for anymore.
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Posted 4 months ago
Lighting fast free shipping and a great product at a fantastic price
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Posted 4 months ago
Although my first purchase was faulty the way in which the customer services dealt with my issue was excellent and very much appreciated
Helpful Report
Posted 4 months ago
Thank you so much for your feedback. We’re sorry your first purchase was faulty, but we’re delighted to hear that our customer service team was able to resolve the issue to your satisfaction. Your kind words are very much appreciated!
Posted 4 months ago
Happy with service and product
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Posted 4 months ago
Highly recommended. A. Great supplies of paint. For my. Car. Next. Day. Delivery 🚚. Just what I need. I highly recommend this. Great. Company.
Helpful Report
Posted 4 months ago
I was very surprised when you said you didnt have the battery in stock that i ordered,but extremely pleased when you upgraded my order to a higher quality battery that should have been around £40 more expensive. Thank you very much.
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Posted 4 months ago
Goo products at a competitive price. Excellent service and swift delivery times. What's not to like.
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Posted 4 months ago
Order was placed and it was delivered the next day
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Posted 4 months ago
very quick delivery.
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Posted 4 months ago
My Motor World is rated 4.5 based on 6,101 reviews