My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,852 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,852 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices are same as euro parts and GFS If you got wrong part like i got one car would be on ramp until replacement is not sorted Help chatting is pothatic”

Helpful Report

Posted 2 months ago

Thank you for your feedback. I understand your frustration with the situation, and I sincerely apologize for any inconvenience caused. As per our policy, we do not offer exchanges, but we have covered the return costs for you. If you require the correct part, you are welcome to place a new order. I do apologise if our support did not meet your expectations. We always strive to improve, and your feedback will help us in that regard.

Posted 1 month ago

“Straightforward. Using the regeneration plate to identify the model increases the confidence that the right part is supplied.”

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Posted 2 months ago

“Great company, really easy to order, very quick delivery with constant communication, reasonable prices before you sign up to free membership. Have saved the website detail's for the future, would recommend. Oh and thanks for the hilarious complimentary Mike Brewer car air freshener.”

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Posted 2 months ago

“Always great prices and fast friendly service.”

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Posted 2 months ago

“Excellent 1. Delivery time within 2 working days 2. The product fits the vehicle perfectly 3. Pricing very good compared to ....”

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Posted 2 months ago

“Excellent experience - very good prices and extremely fast delivery”

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Posted 2 months ago

“Good product availability and great prices”

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Posted 2 months ago

“I wasn’t particularly impressed with this order, I placed an order for next day delivery. To be informed after chasing up why this order hasn’t arrived next day two days after placing the order, that my motor world doesn’t deliver weekends. Wasn’t informed at the time of ordering plus order was cancelled and wasn’t told until chased up the order, saying it was damaged so sent back to depot also still charged me next day delivery…. Hopefully this is a one of incident”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback, and we’re truly sorry to hear about the issues you encountered with your order. We understand how disappointing it must be, especially with the confusion around weekend deliveries. Please don’t hesitate to get in touch if you’d like to discuss further, and we truly hope we can provide a smoother experience in the future.

Posted 2 months ago

“Item was fine and fitted perfectly. Seemed good quality. I order Thursday evening with next day delivery, it arrived following Monday which was a bit disappointing, but got there in the end.”

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Posted 2 months ago

“Fantastic and fast, my order came much quicker than I was expecting. They have a very good selection of parts and excellent price. I will definitely be using them again. They kept me updated on my order amazing service thanks.”

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Posted 2 months ago

“Order received in good time and in good condition”

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Posted 2 months ago

“Great service.. fast but over the top with packaging Could have been sent in an envelope without airfreshener .. do recommend”

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Posted 2 months ago

“Always great prices and quick deliveries”

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Posted 2 months ago

“Quick delivery, sadly the product wasn't suitable but it was quickly refunded without me needing to return the item.”

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Posted 2 months ago

“very pleaded with my order. Will be using you again.”

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Posted 2 months ago

“Easy order system. Great delivery time. Great products.”

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Posted 2 months ago

“Nice coil springs and free fast delivery. Loved it.”

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Posted 2 months ago

“Very nice 👌”

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Posted 2 months ago

“Great delivery time. The part I ordered became unavailable so it was upgraded to the premium product free of charge. Excellent customer service. Thank you again.”

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Posted 2 months ago

“Great product and service Delivered a day early So will use again Thanks guys and girls”

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Posted 2 months ago

My Motor World is rated 4.6 based on 3,852 reviews