My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,855 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product verry pleased with service thank you”

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Posted 2 months ago

“Good quality parts and fast delivery.”

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Posted 2 months ago

“Very easy to order, product came nxt day as stated will be using again cheers Guys”

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Posted 2 months ago

“I ordered new discs and brake pads order arrived they didn’t fit asked for a refund after waiting all day for a reply finally got a return address and it cost me £19.75 to return the items I will not be using this company again”

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Posted 2 months ago

Sorry to hear the parts weren’t the right fit. Our system matches parts based on vehicle details, but some models have variations that require additional checks. We’ve already provided return details, but if you need anything else, let us know. We appreciate your feedback.

Posted 2 months ago

“Fast from ordering to delivery. 👍”

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Posted 2 months ago

“Easy to order and competitively priced. Arrived next day!”

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Posted 2 months ago

“Good price. Quick delivery”

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Posted 2 months ago

“Prompt delivery was next day and excellent value ,thanks.”

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Posted 2 months ago

“Delivered next day very happy with everything will use you again 😊”

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Posted 2 months ago

“I’m still waiting for my delivery ?? Shocking service !!!!”

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Posted 2 months ago

Thank you for your feedback. We're sorry for any frustration caused. Your order was unfortunately damaged in transit, and we emailed you offering either a refund or a replacement. We're just waiting for your response to proceed. Please check your inbox (including junk/spam folders) and let us know how you'd like to move forward. We're happy to resolve this for you as soon as possible.

Posted 2 months ago

“Very pleased with the item I purchased. Value for money and very quick delivery. I would highly recommend this company to all.”

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Posted 2 months ago

“Excellent products, great price and speedy delivery, 10 out of 10.”

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Posted 2 months ago

“Quality product, the triggers and bottles look sturdy enough. Ordered two and came securely packaged in matter of days”

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Posted 2 months ago

“Free next day delivery but not if you live in Scotland, although it's only £2 extra, I'm not in the Highlands but according to Motor world I am. However I did enjoy punching my mike brewer voodoo doll repeatedly in the groin. Thanks.”

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Posted 2 months ago

Thanks for your feedback! We're sorry to hear about the delivery issue. Our courier determines certain postcodes as ‘remote’ for next-day services, which can be frustrating—we wish we could change that! The small surcharge ensures we can still get your order to you quickly. If you need anything else, let us know!

Posted 2 months ago

“Excellent”

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Posted 2 months ago

“Having trained in the trade, before moving into heavy industry, QH was a trusted name for parts but sadly our local trade counters nolonger stock it, so finding you guys has been a double win, great parts, great prices & great delivery what more could yoy ask for, thank you, Adey.”

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Posted 2 months ago

“Perfect fit and quality delivery”

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Posted 2 months ago

“Used them for the first time Superb customer service very smooth from ordering to delivery many thanks Tim From Hertfordshire”

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Posted 2 months ago

“Very disappointed ordered an item that was crucial for next day delivery and I got it 2 days later. Phoned the morning it was meant to be delivered to speak to someone who assured me it would be and they were going to check but never got a call back. First time using and disappointed”

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Posted 2 months ago

Thank you for your feedback. I’m really sorry to hear that your order was delayed, and I understand your frustration, especially when it was a crucial item for next-day delivery. I appreciate you taking the time to share your experience. We did our best to keep you updated throughout the process, and I’m sorry we didn’t meet your expectations with our communication. While the delay was on the courier’s end, I understand how disappointing it is not to receive a follow-up call. Rest assured, this is not the level of service we aim to provide, and we’ll take your comments on board to improve our processes moving forward. If there’s anything further I can do to assist or if you need any support, please feel free to reach out.

Posted 2 months ago

“Easy to use website, brilliant products and prices, member discounts and next day delivery, what's not to like!”

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Posted 2 months ago

My Motor World is rated 4.6 based on 3,855 reviews