My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,852 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,852 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt delivery and very reasonably priced will certainly use motor world again”

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Posted 2 months ago

“Amazing product”

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Posted 2 months ago

“Great company to deal with great product and great value for money.”

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Posted 2 months ago

“Excellent and simple website enabled me to quickly pick the right part for my vehicle”

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Posted 2 months ago

“Very deceiving with a picture that gives you the impression that you're buying a pair of track rod ends only to recieve 1. I am very disappointed and I am considering taking it up with the trading standards people. Conmen one and all.”

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Posted 2 months ago

Thank you for your feedback. I’m sorry to hear you were disappointed, but it seems there may have been some confusion regarding the product listing. The price of £17.99 is for a single unit, which is stated in the description. We always aim to be transparent in our listings to avoid any misunderstandings. If there’s anything else I can assist with or clarify, please feel free to reach out.

Posted 1 month ago

“Excellent company to do business with. My go to for car parts, a lot better than other major companies.”

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Posted 2 months ago

“My item were meant to be delivered on Tuesday but they didn't with no explanation or apology from the couriers! This theme continued for the rest of the week I received an email in the morning stating my items are out on delivery but again no delivery and no explanation and no apology. I managed to get hold of the depot and they promised that my items would be delivered yesterday, and can you believe it some items were delivered but not the battery bit of joke if you ask me!!!!”

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Posted 2 months ago

Thank you for your feedback, and I’m really sorry for the inconvenience caused by the courier delays. I can understand how frustrating this situation must be. The good news is that the missing battery is out for delivery today, and we hope it reaches you soon. If there’s anything else we can do to assist, please don’t hesitate to let us know.

Posted 1 month ago

“Great items in good price. Perfect service”

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Posted 2 months ago

“This was my first order, More than pleased at how quick my order was delivered. Will be ordering more items for my car without a doubt.”

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Posted 2 months ago

“Very good service and good quality gear.👍”

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Posted 2 months ago

“its ok when things go right but when the wrong parts are sent it simply does not pay to bnuy from you it cost of returns”

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Posted 2 months ago

Thank you for your feedback. I understand your frustration, and I’m sorry for the inconvenience. To help avoid any return costs in the future, I’d recommend getting in touch with us to confirm compatibility before placing an order. We’re happy to assist with ensuring you get the right part the first time. If you need any help with your current order, feel free to reach out, and we’ll sort it out for you.

Posted 1 month ago

“I searched all local garages and on line shops for my part and they all wanted big money,then I found my motor world that had the part at the best price I could find with delivery. Brilliant service all round .”

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Posted 2 months ago

“Easy to order , friendly staff and very helpful. I expressed my concerns over the delivery company they use and they were very understanding”

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Posted 2 months ago

“Fast delivery thank you”

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Posted 2 months ago

“Ordered over a week ago still not received order”

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Posted 2 months ago

Thank you for your feedback. I can see that your replacement order was shipped yesterday, and it's scheduled for delivery today. We truly apologise for the delay and the earlier damage to your order in transit. If for any reason the delivery doesn't arrive as expected today, please let us know, and we'll do everything we can to assist further. Thanks for your patience, and we appreciate your understanding.

Posted 1 month ago

“Ordered the parts on a Sunday had them delivered 2 days later, only been on the car for a day so need more time to test out the discs and pads”

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Posted 2 months ago

“What I ordered, parts missing send to me.All week frustrated. Monday I ordered instead next day delivery. I got on Wednesday and the second thing parts were missing. Spoiled my week.”

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Posted 2 months ago

Thank you for your feedback. I'm really sorry to hear about your frustration with your order and the missing parts. This certainly isn't the experience we aim to provide. I can completely understand how disappointing it must have been for you. We’ve already covered all the return costs, and once the item is back, we’ll issue a full refund. If there’s anything else we can do to help, please don’t hesitate to reach out.

Posted 1 month ago

“Liked the on time delivery The Oil I purchased,spot on”

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Posted 2 months ago

“Always pleased with the service I get from here and it's always a very competitive price”

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Posted 2 months ago

“Very good delivered in less than 24 hours fitted myself an hour later and back on the road 10/10”

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Posted 2 months ago

My Motor World is rated 4.6 based on 3,852 reviews