My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,097 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, competitively priced and quick delivery time too.”

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Posted 4 months ago

“Easy to use and navigate way through website,the price of items listed was very good and the delivery was nice and quick so would definitely recommend.”

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Posted 4 months ago

“website easy to use ,parts del on time and competitive pricing”

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Posted 4 months ago

“Very bad because the product I arrive is not for my car and tube to look for it with another supplier.”

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Posted 4 months ago

Thank you for your feedback. I’m sorry to hear the part was not correct for your vehicle and that you had to source it elsewhere. We always recommend checking fitment against your vehicle details before ordering, but I understand how frustrating this must have been. If the item is unused, you are welcome to return it for a full refund.

Posted 4 months ago

“Great service very fast delivery !”

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Posted 4 months ago

“Perfect thanks for your fast service and great product 👍”

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Posted 4 months ago

“Beautiful price and service delivery very fast”

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Posted 4 months ago

“I would NOT recommend They sent me a battery that was leaking. I immediately contacted them but they refused to do anything about it.”

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Posted 4 months ago

Thank you for your feedback. I’m sorry to hear about your experience. I’ve checked our records and can see that we responded to your message right away and advised on the best way to proceed with the issue. We would never refuse to help with a faulty or leaking battery, and we always aim to resolve matters as quickly as possible. If you feel anything was left unresolved, please don’t hesitate to reach out and we’ll be happy to look into this again.

Posted 4 months ago

“It’s always a little worrying when you order parts online when you have your car booked in with a mechanic, but the parts turned up on time and were the correct parts. I have no doubt I will be using this service again in the near future.”

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Posted 4 months ago

“I ordered 2 trackrod ends left and right only delivered one had mechanic out to fit I had to go elsewhere for the missing one in a hurry it was advertised as a pair paid extra for next day delivery tat did not happen either”

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Posted 4 months ago

Thank you for your feedback. I’ve checked your order, and I can confirm that a single track rod end was purchased rather than a pair. That would be why only one item was delivered. I’m sorry for any confusion this may have caused, and I’ll pass on your comments so we can make the product listing as clear as possible.

Posted 4 months ago

“Great products at a great price 😊”

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Posted 4 months ago

“service is great only problem is the Evri delivery service”

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Posted 4 months ago

“Good received in good condition”

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Posted 4 months ago

“Thank you. My filter for my car arrived very quickly. Perfect condition and now fitted. Recommended.”

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Posted 4 months ago

“Fast delivery and brilliant prices”

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Posted 4 months ago

“Ordered wrong part , returned for refund”

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Posted 4 months ago

“Wonderful fast and good service.”

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Posted 4 months ago

“Fast and efficient service would recommend”

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Posted 4 months ago

“ordered well happy quick service”

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Posted 4 months ago

“Disappointed, the Castrol 2T Oil that I ordered, which was displayed on your Website was different from the oil that was sent me. It maybe the same grade 2T Oil but the Oil you sent is clear in colour. The bottle of Oil displayed on your Website is Pink in colour and was the oil that I required. You Website is misleading and needs to be updated.”

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Posted 4 months ago

Thank you for your feedback. I’m sorry for the disappointment caused by the difference between the image on our website and the product you received. While the oil supplied is the correct Castrol 2T grade, we understand the concern as the product image shows a different colour than the actual oil. We’ll raise this with our web team to ensure the listing is updated to avoid any further confusion. If the item you’ve received is not suitable for your needs, please let us know and we’ll be happy to arrange a return and refund for you.

Posted 4 months ago

My Motor World is rated 4.5 based on 6,097 reviews