My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,098 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Competitive pricing and quick delivery. Would shop with this company again”

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Posted 4 months ago

“Great service and good product. Will definitely use again.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Great product great price just what i needed in a short amount of time”

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Posted 4 months ago

“Item came next day as promised, and fit the car which was the main expectation!”

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Posted 4 months ago

“The parts fit perfectly, great quality!”

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Posted 4 months ago

“ORDERD FORD SEA GREY SPRAY PAIT IT WAS A GOOD PRICE, ARRIVED VERY QUICKLY AND IS A PERFECT COLOUR MATCH SO VERY VERY PLEASED WITH PRODUCT AND FIRST CLASS SEVICE THANKS”

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Posted 4 months ago

“Very good will shop again”

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Posted 4 months ago

“Competitive prices and all delivered smoothly”

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Posted 4 months ago

“Somehow, MyMotorWorld was able to conduct an online payment using a former address of mine! How on earth can anyone do that with todays online anti-fraud security measurers? As a result, the details used old data and sent the Battery to the wrong address - vacant property. DX Couriers realised the property was vacant and put the battery back on their van. On the same Friday, I checked my emails in the afternoon and realised the error, so rang DX. The confirmed they could change the address to the correct one, where all my finacial, payment and polling information relates to and the delivery was rescheduled for Monday 11/08. The DX tracking system corroborated this but I did voice my sadness and being able to have the goods redelivered to the new address (which they pass every day anyway) over the Saturday or Sunday. DX confirmed they couldt accommodate this but I coyuld drive 20 or so miles to collect from their depot (no thanks!). What really miffed me was the DX van, the same one that was carrying the delivery, dropped a consignment of goods across the road from my house mid to late on the same afternoon I had contacted them. If they had have sent text updates, I could have dealt with this in the morning and we may have all saved time and inconvenience. Anyway, today is Tuesday (afternoon) and no update on tracking from Friday or Monday other than to say the battery is in Preston storage. So I rang, and guess what? DX confirmed I could go to Preston to collect but no, regadless of the prior confirmed redelivery day of yesterday, the parcel wont be delievered, een today. No offer of 'ah but we will get it you tomorrow; guaranteed', so I told them 9DX) send the thing back. Life really is too short to make arrnagements to always be here hen something aint being delivered!. Part my fault (should've checked the delivery address!), part MyMotorWorld fault (they shouldn't be processing online sales using cards that don't match invoicing address - very poor anti fraud security!). A lot DX's fault, for not using txt to update or confirm delivery, for making promises and written confirmations of resheduled delivery days that they don't keep or even nearly meet!).”

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Posted 4 months ago

Thank you for taking the time to share your experience. We completely understand your frustration and appreciate your detailed explanation. We are very sorry for the issues with your battery delivery. While we rely on the details provided at the time of purchase, we absolutely understand the inconvenience caused when deliveries go to the wrong address. We also agree that clearer communication from DX regarding delivery updates could have prevented much of the confusion. We appreciate you acknowledging your own part in checking the delivery address and also your feedback regarding our payment processing. Your concerns about anti-fraud measures are noted and will be shared with our team to ensure we continue to strengthen security where possible. Thank you again for your patience, and we’re sorry for the inconvenience this situation has caused.

Posted 4 months ago

“Easy website to navigate. Speedy delivery. Will use again.”

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Posted 4 months ago

“A prompt and efficient service, which I'm sure I'll use in the future.”

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Posted 4 months ago

“Great, needed an item before an M.O.T. and delivered before stated date, and in good time, although delivery cost was slightly high based on weight of item!”

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Posted 4 months ago

“Great. Super site, best prices, very fast delivery!”

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Posted 4 months ago

“Great company very responsive and good on delivery.”

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Posted 4 months ago

“Good price for Brembo Discs arrived 21hrs 46mins after ordering. Great service”

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Posted 4 months ago

“I entered my reg for a car radiator what arrived was not compatible with my car. Still waiting to see how I return this. Looks like they are wanting me to pay for returning this. Will NEVER use this site again”

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Posted 4 months ago

We’re sorry the radiator didn’t fit your vehicle. Our website shows multiple options for your car, which is why we ask customers to confirm compatibility before ordering. Returns are subject to our standard policy, and customers are responsible for return shipping if the item is compatible with any of the options shown. Thank you for your feedback.

Posted 4 months ago

“Great no problems at all, Chris”

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Posted 4 months ago

“Next day delivery! Amazing”

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Posted 4 months ago

“T star service. Excellent product at a very reasonable price.”

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Posted 4 months ago

My Motor World is rated 4.5 based on 6,098 reviews