My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,102 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered it Monday, was using it on Wednesday 😳 fantastic service from you guys, Thank you, Will be calling you again soon 👍”

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Posted 6 months ago

“Good service & convenient.”

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Posted 6 months ago

“Fast delivery I wwwas kept informed on delivery well impressed will use again. Thanks”

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Posted 6 months ago

“MotorWorld are OK b ut thet should stop using EVRi. The first shipment of my order was lost by EVRi (it still shos as them holding it). Motorworld resent order but again EVRi screwed up. They let box get wet in thunderstorm, dumped it in front yard and ran without even trying to ring bell. When I opened box I discovered one filter missing and bottom of the box open. The cardboard was all soggy and one filter had dropped out. EVRi suck. The lost a shipment of mine and never delivered it and that one still shows as in there distributione depot since 25 April. Watse of time calling or talking to chat bot they do nothing DROP EVRi”

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Posted 6 months ago

Thank you for your feedback, and we're really sorry to hear about the repeated issues you've experienced with Evri. We completely understand your frustration — your first parcel going missing and the second being mishandled is unacceptable. We’ve already raised this with Evri and are pushing for a formal investigation into both deliveries. It’s clear they’ve let you down, and we truly apologise for the inconvenience caused. We're also reviewing our options regarding couriers, especially where service levels continue to fall short. In the meantime, we’ll be in touch directly to resolve the missing item and ensure you’re not left out of pocket. Thank you again for bringing this to our attention.

Posted 6 months ago

“Easy to use website and cheapest around with the members discount.”

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Posted 6 months ago

“Placed order 5 days ago for next day delivery ( for father's day). Still waiting for Evri with no indication when it will arrive.”

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Posted 6 months ago

Thanks for your feedback, and we're really sorry for the delay. We’ve sent you an email offering either a full refund or a replacement—whichever works best for you. Unfortunately, the courier has let us down on this occasion, and we completely understand your frustration.

Posted 6 months ago

“I am very happy from the oil I have ordered. Great service. My advice is people to buy from proven websites like that one!”

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Posted 6 months ago

“Well pleased with purchase and fast delivery.”

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Posted 6 months ago

“Needed items for my Peugeot 2008 so browsing the internet found My Motor World , lots of items at great prices”

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Posted 6 months ago

“Brilliant and easy”

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Posted 6 months ago

“Great job all round”

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Posted 6 months ago

“the part did not fit”

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Posted 6 months ago

Thanks for your feedback. We’re sorry to hear the part didn’t fit, but we did send exactly what was ordered. If there was any uncertainty, we always recommend checking fitment with us beforehand — we’re happy to help ensure you get the right part first time.

Posted 6 months ago

“Used my registration to order brake discs, the wrong ones turned up.”

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Posted 6 months ago

Thanks for your feedback. We've sent you an email asking for your vehicle registration so we can double-check the correct fitment and help get this resolved for you. Please get back to us when you can.

Posted 6 months ago

“Order delivered in good time and in good condition.”

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Posted 6 months ago

“Ordered two batteries, driver said one of my items is broken. He waited and l opened the wet package to find it leaking some fluid, horrible smell and tacky to touch. Battery does work but not entirely confident it will last.”

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Posted 6 months ago

Thanks for your feedback, and I’m sorry to hear one of the batteries arrived in poor condition. As long as the part is correct for your vehicle, you're fully covered under the warranty for any issues that arise. If you experience any problems with performance or lifespan, just let us know and we’ll be happy to help. In the meantime, if the battery deteriorates or you're uncomfortable using it due to the damage, we can help.

Posted 6 months ago

“Service 4.5 stars courier delivery zero points. Still waiting for Evri to deliver even though a replacement order was sent. Sorry but will have to return to Amazon.”

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Posted 6 months ago

Thanks for your feedback. We're sorry your order was lost in transit. As requested, we refunded you promptly, but we completely understand your frustration with the courier delays. We're working hard to improve our delivery reliability and appreciate you giving us a try.

Posted 6 months ago

“Good site, easy to find what you want and delivered in good time. Goods upgraded if ordered part not available. Excellent customer service, thank you.”

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Posted 6 months ago

“very good products and reasoanble prices”

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Posted 6 months ago

“Excellent product and service”

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Posted 6 months ago

“Exceelent throughout the selection on the website, through to the delivery, and most importantly, the item itself is quality.”

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Posted 6 months ago

My Motor World is rated 4.5 based on 6,102 reviews