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My Motor World Reviews

4.5 Rating 6,102 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,102 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Excellent service. Quality product. Arrived on time. Will be using MotorWorld again.
Helpful Report
Posted 6 months ago
Just what I needed while I wait for the electric charger to be fitted . Also I can use when down in the caravan
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Posted 6 months ago
Wipers arrived great product great quality easy to fit, only giving 3 stars though, if you say free delivery over £25 stick to it, do not add £2 on for Scottish Highlands it's not an island it's part of the mainland!
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Posted 6 months ago
Thank you for your positive comments about the wipers — we’re glad you’re happy with the product and found them easy to fit! We appreciate your feedback regarding the delivery charge. We aim to be as clear as possible about shipping costs, and we understand your point about the Scottish Highlands. The additional charge is applied due to the higher courier costs for that region, but we’ll certainly take your comments on board and review how we communicate this in the future. Thanks again for your order and for sharing your thoughts with us!
Posted 6 months ago
Fast reliable service good quality parts.
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Posted 6 months ago
Seen the ad with Mike Brewer but I didn't get a free air freshener, and seems plenty others haven't got one with their orders either.
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Posted 6 months ago
My review comes down to one factor and one factor alone. After the courier you used to deliver my order, displayed utter incompetence, I expected you to work with me to get my order to me via other means. Instead, after waiting two weeks for the order that I needed desperately, you washed your hands of the situation and issued me a refund and cancelled the order. A complete waste of my time. Up until that point I only had contempt for the courier and didn't include my motor world in that. But to waste my time by cancelling the order is just bad business practice. Surely you'd have rather kept my business. Disappointed.
Helpful Report
Posted 6 months ago
Thank you for sharing your feedback. We sincerely apologise for the inconvenience caused by the courier’s handling of your order and completely understand your frustration, especially given how urgently you needed it. Please know that we always aim to work closely with our customers to find the best possible solution in such situations. Unfortunately, when the order was significantly delayed and undeliverable, we made the difficult decision to issue a refund and cancel the order to avoid further inconvenience to you. We truly value your business and regret that this experience has left you disappointed. We hope to have the opportunity to serve you better in the future.
Posted 6 months ago
Excellent delivery arrived free within 24hrs best price in the market place Will def be using you guys again
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Posted 6 months ago
Very good product and good customer service. Will use again.thank you
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Posted 6 months ago
Easy to select the parts for McCartney. Quick delivery and the parts fitted.
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Posted 6 months ago
Frist class service from start to finish product(brake pads.) At a good price and prompt delivery. 👌
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Posted 6 months ago
Will shop again
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Posted 6 months ago
Thank you so much very good stuff I’m thinking about more shopping in your shop
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Posted 6 months ago
Excellent service and quick delivery,
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Posted 6 months ago
Very affordable competitive prices. Rapid delivery
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Posted 6 months ago
Good speed Deal with again
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Posted 6 months ago
Part delivered was wrong. Protracted discussion ended up with offer to pay return postage! Not impressed and won't use again.
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Posted 6 months ago
Thank you for your feedback. We understand your frustration. Our website shows multiple fitment options for your vehicle and advises customers to check fitment carefully before purchase. While we regret that this was missed in your case, as a goodwill gesture we covered the cost of your return postage. We appreciate your understanding and hope to serve you better in the future.
Posted 6 months ago
Great selection. Good prices. Quick delivery. Will buy again.
Helpful Report
Posted 6 months ago
arrived quickly, my motor world were easy to use though. just put in my reg and it confirmed the correct part. customer services helpful too
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Posted 6 months ago
Good quality item but took 10 days to post it. That's a bit too slow for me.
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Posted 6 months ago
Thank you for your feedback. We’d like to clarify that your order was posted promptly on our end, but unfortunately, the delay was caused by Evri’s delivery service being late. We appreciate your patience and are sorry for any inconvenience caused. We’re glad to hear you’re happy with the quality of the item.
Posted 6 months ago
Goods turned up leaking battery acid
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Posted 6 months ago
My Motor World is rated 4.5 based on 6,102 reviews