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My Motor World Reviews

4.5 Rating 6,098 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Great quality products and more impressed with the delivery service
Helpful Report
Posted 4 months ago
Unbelievable prices as a member and 3 day free delivery is there next morning super quick service the best todate..I would say why go anywhere else.
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Posted 4 months ago
Item received sooner then expected. Item spot on many thanks.
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Posted 4 months ago
Easy purchase, great price and delivery.
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Posted 4 months ago
Given the photo shows 2 track rod ends and the box that is what I believed I was ordering 2 track rod ends so thank you for the false advertisement
Helpful Report
Posted 4 months ago
Thank you for your feedback. We appreciate your concern. The listing shows single track rod ends, and each unit is sold individually. We understand how the photo may have been misleading, and we’ll pass this on to our team to make the listing clearer.
Posted 4 months ago
Really quick delivery - thanks!
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Posted 4 months ago
Easy to order delivered promptly reasonable price well packaged good news all round
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Posted 4 months ago
The delivery has been very poor, still haven’t received my parts after a week of waiting. Will not be using this site again.
Helpful Report
Posted 4 months ago
We're very sorry for the poor delivery experience. Your order was unfortunately lost, and we’ve emailed you offering either a refund or a replacement. You can reply at any time to let us know how you’d like to proceed.
Posted 4 months ago
Outstanding service again, website easy to use and stocked well
Helpful Report
Posted 4 months ago
Rubbish part still not arrived. Never use again. Asked for refund still not heard anything
Helpful Report
Posted 4 months ago
We’re very sorry for the delay and poor delivery experience you’ve had. Your order was unfortunately lost, and we’ve sent you an email offering either a refund or a replacement. Please feel free to reply at any time to let us know how you’d like to proceed—we’d like to make this right.
Posted 4 months ago
Great service.
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Posted 4 months ago
Fast delivery, fabulous price,
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Posted 4 months ago
Very fast postage , 5 star service, my brake pads were out of stock so they upgraded me too the next ones up at no extra charge, excellent prices and a nice to use website,thank you 5 star company.
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Posted 4 months ago
Very good and quick
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Posted 4 months ago
Really great service Quick delivery Just what I needed to service my car Thanks Sean
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Posted 4 months ago
Excellent delivery time , safely packaged . Very competitive price. Haven't used the paint yet. But don't expect and issues other than my painting skills. I'd recommend these guys for anything you need.
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Posted 4 months ago
Great service and fast delivery great price well done thanks
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Posted 4 months ago
In reply to your feed back reqest, I am more than happy to respond, I recently received a car battery ordered from your online store, Great price, fantastic service, On recipe of your product I noticed it came in a box, I opened it to find the battery was very well protected in transit. With quality packing, On inspection I found the product was exactly what I ordered, A well executed transaction, Of great quality value for money, I would recommend this company to anyone looking for peace of mind, auto parts worth buying, Well done, Tv Presenter/humanitarian Ryan Dior. Show quoted text
Helpful Report
Posted 4 months ago
Avoid this company. I ordered some parts thinking they were good value and if Mike Brewer is connected then he has reputation to protect. Ordering was easy but that is where the positives end. I ordered with Next day delivery so that i had the parts on a Friday to work on the car at the weekend. On the day I got no confirmation my delivery was coming. I got an email the next day from Evri saying they had my order but it was delayed ajd would be delivered next working day. Monday came and went and no delivery, I reached out to MMW and was given an apology but that delivery would be the next day. My next message was that my order was not being delivered as it was damaged and to contact MMW to resolve. I did and was assured the order would be sent again urgent delivery next day. The next day came and SHOCK no delivery. I then receive a further confirmation that my replacement order was also damaged (a little too convenient) and that i am now to receive a refund. It took a week to get to this point. My first order and will be my last, complete joke of a company or they jeed tomuse proper couriers not the incompetence of Evri. Shame as I would expect more from a celebrity endorsed business
Helpful Report
Posted 4 months ago
We’re truly sorry to hear about your experience. It’s clear that we let you down, and that’s not the standard we aim to provide. We understand how frustrating it must have been to wait for a next-day delivery over the weekend, only to face repeated delays and issues with your order. Please be assured that your refund has been processed, and we’re reviewing our delivery partnerships to prevent situations like this in the future. Your feedback is invaluable, and we will use it to improve both our service and communication. We sincerely apologise for the inconvenience caused and hope you might reconsider giving us a chance in the future.
Posted 4 months ago
great shop
Helpful Report
Posted 4 months ago
My Motor World is rated 4.5 based on 6,098 reviews