My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,098 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,098 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“So easy to use Motorworld, ordering, delivery excellent service. Will def be using them again.”

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Posted 3 months ago

“The battery I ordered was out of stock so I was really happy when they sent me a better one at no extra cost to myself. I was very satisfied with the next day service and I will use again. Thanks”

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Posted 3 months ago

“Excellent price snd product fast delivery very happy”

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Posted 3 months ago

“Goods never arrived”

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Posted 3 months ago

Thank you for your feedback. Your original order was unfortunately lost in transit. We offered you the choice of a full refund or a replacement, and you opted for a replacement, which has since been delivered. We’re glad the replacement reached you and hope you are happy with it.

Posted 3 months ago

“Excellent good prices quick delivery”

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Posted 3 months ago

“Ordered product with next day delivery. Evri courier parked at top of driveway, looked for parcel and then drove away. Evri message saying it will be delivered following day. Following day same thing happened - Evri message saying I need to contact supplier(!?) Called mymotorworld and was advised to contact Evri as they couldn’t. Waited another day -Evri message status unchanged so I called MMW again. Was promised an email response by 6pm that evening - no email. Called MMW again the following day and a different contact said he will chase Evri and let me know what was happening. Received email from MMW stating they are waiting for a reply from Evri. I cancelled the order and am waiting a refund. I will not use a supplier who uses Evri - an organisation that cannot be contacted by phone is no good when you have a problem - no matter how good their delivery rate is.”

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Posted 3 months ago

We’re very sorry to hear about your experience with Evri and the delays you faced in getting your order delivered. We completely understand your frustration, especially with the lack of updates and the difficulties in getting clear information. While we do rely on courier partners for deliveries, it’s clear this service did not meet expectations on this occasion. Your refund has been arranged, and we will continue to work with Evri to improve communication and reliability for our customers. Thank you for your feedback – we take it seriously, and we’re sorry we’ve lost your confidence this time.

Posted 3 months ago

“Battery as ordered ,came promptly ,easily fitted, very happy .”

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Posted 3 months ago

“All good great price delivery on time”

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Posted 3 months ago

“Great sevice, delivery and price. Had an part upgrade free of charge due to a stock issue.”

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Posted 3 months ago

“Happy to get correct battery promptly. Didn't get 15% discount when put code in as then said review order but it took payment in full without discount.”

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Posted 3 months ago

“Your choice of courier is a comedy sketch not delivered to my address, no correspondence, and a photograph of some body's front door had I had realised you would use NEVRI as delivery then I would not have placed an order with you”

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Posted 3 months ago

Thank you for your feedback. We’re sorry to hear about your experience with the delivery. We use a range of couriers to provide timely service, and unfortunately we have no control over individual courier procedures. Our records show the parcel was marked as delivered, with a photograph provided by the courier. We appreciate your understanding that the item was dispatched correctly. We hope this helps clarify the situation, and we thank you for taking the time to share your experience.

Posted 3 months ago

“My order was dealt with promptly and delivered as advised, I was offered a promo code as a new account on my first order which made the item cheaper than anywhere else but sadly after going through the checkout system the code did not give discount, I contacted via email and was told the code did not apply to the particular item I purchased, I feel I was scammed into buying from mymotorworld.”

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Posted 3 months ago

Thank you for your feedback. We’re glad to hear your order was dealt with promptly and delivered as advised. We’re sorry for any disappointment regarding the promo code — each code does have specific terms and conditions, which were displayed at the time of use. The discount couldn’t be applied to the particular item purchased, but it certainly wasn’t our intention to mislead you. We’ll take your comments on board to make our promotions clearer in future.

Posted 3 months ago

“Order took too long and contained a wrong item.”

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Posted 3 months ago

Thank you for your feedback. I’ve checked your order and can confirm the motorbike jump cables you received are the item that was ordered. If these are not suitable, we’ve already sent you the return details so you can send them back for a refund.

Posted 3 months ago

“Excellent service. It is really good to know where I can go for the correct parts for my car at very reasonable prices. Many thanks for being there.”

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Posted 3 months ago

“Nice and easy order Thanks”

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Posted 3 months ago

“No problem what so ever. Highly recommended.”

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Posted 3 months ago

“Quality Oil at a great price, and with free delivery (on qualifying order) - you cant beat it. Unfortunately, the courier managed to damage the package that this was in and burst the oil bottle open at the cap. When I notified My Motor World, they rectified this immediately - no quibble. Top notch service, which is very hard to find sadly today. I will be ordering again as I know I can trust them to sort out any problems promptly and without any fuss - shop with confidence.”

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Posted 3 months ago

“Good quality items great service and quick to. Have already recommended you to my friends.”

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Posted 3 months ago

“Had a problem with the courier sorted without fuss. Great communication and quickly resolved to my satisfaction..Great service Thanks Guys.”

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Posted 3 months ago

“I’ve purchased a car a month ago. Went to see it with colleague mechanic for a check. Car is absolutely fantastic and Ash has been very helpful on each step of the way. He also helped me to sort finances out and delivered car to my home as I couldn’t drive it yet. Had no issue since. From the beginning I’ve been shown whole service history and went for a test drive. Very good conctact with seller. They were happy to answer any questions. I’m very happy with the purchase. Thanks for going extra mile Ash.”

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Posted 3 months ago

My Motor World is rated 4.5 based on 6,098 reviews