My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,232 Reviews

87 %

of reviewers recommend My Motor World

4.5

Based on 6,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great value product with the benefit of next day delivery. Exceptional service.”

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Posted 8 months ago

“Fast delivery and good quality products”

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Posted 8 months ago

“Order parts for my car in correct parts supplied contract you with no response I had to get the parts from else where”

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Posted 8 months ago

Thank you for your feedback. I’m sorry to hear about the issues you've encountered with your order. We did email you on 06/05 regarding this matter but unfortunately have not received a response. We understand how frustrating it must have been to source the parts elsewhere. If you'd like to discuss this further or if there's anything we can do to assist you, please feel free to reach out. We're here to help and would like to ensure this is resolved to your satisfaction.

Posted 8 months ago

“Fast delivery good quality part, but unfortunately it was the wrong part, so there was no problem returning the item.”

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Posted 8 months ago

“Excellent customer service. The parts arrived as stated. Thankyou, I will definitely be using the company again in the future.”

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Posted 8 months ago

“fast and efficent service very pleased would order from them again”

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Posted 8 months ago

“Great customer service. Received good communication. Fast delivery. Correct product delivered and packaged well.”

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Posted 8 months ago

“Brilliant service and product”

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Posted 8 months ago

“Product is good, but delivery with Evri was poor. Confusing messages, and when it did arrive the box had been squashed and then badly taped back up. Luckily the cable was still ok.”

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Posted 8 months ago

“I thought it would be easy ordering brake discs give the make of the car and the reg but not to be You still sent the wrong parts . And trying to find out how to send them is even harder they will now answer the phones and the web site is not working”

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Posted 8 months ago

Thank you for your patience, and I apologise for the inconvenience caused. We’ve been experiencing a very high volume of calls, and I understand that it’s been frustrating trying to get through. We’ve been corresponding with you via email, and return details have already been sent. Regarding your concern about fitment, please note that our website does list multiple fitments for your vehicle, and we always recommend checking the fitment prior to purchase to avoid any issues. We are currently working to improve our systems and response times, and I understand that the return process may seem difficult right now. We are doing our best to assist you, and I can assure you that we will resolve this. If you continue to have trouble with the website or need further assistance with returning the parts, please let us know, and we will help in any way we can. Thank you for your understanding.

Posted 8 months ago

“Good Scents and Clean Air left behind..Great Product..Great Quality”

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Posted 8 months ago

“Good price Good quality Delivery was when they said”

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Posted 8 months ago

“Good price and quick delivery”

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Posted 8 months ago

“Excellent service and a good price. This product was hard to find elsewhere but MMW had it!”

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Posted 8 months ago

“I’m very pleased with price and next day delivery. I will definitely ordering again”

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Posted 8 months ago

“Waiting days for my item, to then be told it has been damaged in transit”

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Posted 8 months ago

We’re really sorry for the inconvenience caused. We completely understand how disappointing it is to wait several days, only to find out the item was damaged during transit. Although a full refund has already been issued, we appreciate your frustration and agree this situation falls short of the service we aim to provide. We’ll be reviewing this with our delivery partner to help prevent it from happening again. Thanks for your feedback—and again, our sincere apologies.

Posted 8 months ago

“Found what I needed ordered and delivered on time.”

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Posted 8 months ago

“Fantastic price and service, thank you.”

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Posted 8 months ago

“Such great value and super fast delivery”

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Posted 8 months ago

“Low price but good quality would definitely use them again 😁”

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Posted 8 months ago

My Motor World is rated 4.5 based on 6,232 reviews