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My Motor World Reviews

4.5 Rating 6,231 Reviews
87 %
of reviewers recommend My Motor World
4.5
Based on 6,231 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Contact with My Motor World has been very good. They use Evri for deliveries which proved not to be so good for us. We bought several items in the same order which were all good apart from one part which we ordered using our registration number which proved to be the wrong part for our car but returns seem to be easy. Would use them again. Good prices. They have not refunded us the money for the wrong part that we received and returned so on second thoughts we probably won't use them again
Helpful Report
Posted 8 months ago
Good communication prompt delivery
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Posted 8 months ago
Very good point about chemical reactions and work gud
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Posted 8 months ago
Great service and delivered ahead of schedule !
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Posted 8 months ago
Great item , fast shipping . No issues, smooth shopping experience.
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Posted 8 months ago
Prompt response & quick delivery. Thank you.
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Posted 8 months ago
Placed order in the afternoon, delivered next morning. Very pleased.
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Posted 8 months ago
Great item and buying experience however very slow delivery and part of the roof bars were damaged upon delivery but as a website and buying experience i have no complaints.
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Posted 8 months ago
Thank you for your feedback and kind words about our website and buying experience. We're sorry to hear that part of the roof bars arrived damaged and that the delivery was slower than expected. Please feel free to contact us and send images of the damages so we can assist you promptly with a solution. We're here to help!
Posted 7 months ago
Very nice service
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Posted 8 months ago
Paid for next day delivery, still not arrived nearly a week later, and the tracking just keeps saying arrived at depot. Called and messed to my motor world and just get an email with the tracking number that I already have. Complete waste of time and money
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Posted 8 months ago
Thank you for your feedback. We’re very sorry to hear about the delay and frustration caused by the courier service. According to our records, your order was delivered on 12/05. We understand that you paid for next-day delivery and it’s disappointing that it didn’t arrive as expected due to circumstances beyond our control. We have refunded that for you. We always aim to provide prompt and reliable service, and we regret that the tracking updates and communication didn’t meet your expectations. If there’s anything further we can do to assist you, please let us know. Thanks for your understanding.
Posted 7 months ago
Excellent product. Great value really does what it says. Made my fair look like new again. I'm sure it won't take as long to wash and dry with most of the water running straight off. Rest service as well product delivered next day with tracking.
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Posted 8 months ago
Ordered and received very quickly. Fitted like a glove. 😁
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Posted 8 months ago
easy to find what I needed
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Posted 8 months ago
Very pleased with delivery and service
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Posted 8 months ago
Haven’t received the oil yet. Pls advise when I will be receiving it?? Many thx
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Posted 8 months ago
Thank you for your feedback. Unfortunately, your order has been lost in transit. We have already emailed you with options to either receive a full refund or a replacement sent out to you. Please let us know which option you prefer, and we will process it promptly. Many thanks for your patience and understanding.
Posted 7 months ago
Excellent service, value and prompt delivery. Highly recommended
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Posted 8 months ago
Spot on delivery right parts no issues. Quality equipment pads fitted really well really good price as well
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Posted 8 months ago
Extremely easy and the products arrived as scheduled. πŸ‘
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Posted 8 months ago
Great service kept upto date with order and delivered in good time ,definitely will use my motor world again thanks sean from Liverpool
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Posted 8 months ago
Fast efficient delivery, competitive prices. Very happy.
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Posted 8 months ago
My Motor World is rated 4.5 based on 6,231 reviews