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My Bespoke Room Reviews

4.9 Rating 402 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

4.9

Based on 402 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 30th April 2024

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 24th December 2023

My Bespoke Room 5 star review on 26th October 2022

My Bespoke Room 5 star review on 25th August 2022

My Bespoke Room 5 star review on 3rd February 2022

15

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no idea such a service existed until a few months back and now we are two projects deep with the lovely Ria. She really listened to our wants, needs and also read between the lines to give our designs the extra edge we didn't know we even needed. Highly rate the service and will definitely use them again!”

Posted 2 years ago

Hi Kathryn, Thank you so much for your lovely review, we are delighted that you've enjoyed the process and even returned for more room designs! We know Ria has loved working on these projects with you, and will be thrilled to hear your thoughts. Thank you so much and have a lovely day! Lizzie & The MBR Team

Posted 2 years ago

“Just wanted to say Hira is great. She is an exceptionally talented designer, experienced and very professional. She patiently listened to our ideas (and our kids very different ideas too) and then created something that appealed to us all - the whole family. I initally signed up for two rooms but was so impressed with their service that we decided Hira should help us redesign the whole house. Now we're on to the last of the rooms and it's been a wonderful experience. We've also started working with Laura as well who has the unfortunate task of helping us to source the products for our rooms. She's been great too. She sends us samples from the shops so we can get an idea of the look and feel of the products, she lets us know if there's a sale on or if any produscts are discounted etc. It's a lot easier with My Bespoke Room. I stumbled on their site a little while ago and am now so glad I did.”

Posted 2 years ago

Hi Khalid, Thank you so much for your review! We are so happy that you have enjoyed the experience, and that Hira has helped you transform your home. We have passed on your kind words to Hira and Laura, they have both really enjoyed working with you and are delighted with your feedback. We would love to see some final pictures when the rooms are complete! Many thanks, and have a wonderful day! Lizzie & The MBR Team

Posted 2 years ago

“Lois helped me piece together my formal lounge room with my existing furniture. She really listened to what I liked and wasn't afraid to add in some bold fun pieces! Very happy to recommend MBR!”

Posted 2 years ago

Hi Deborah, Thank you so much for your review, we are thrilled that you had such a lovely experience and Lois helped you transform your lounge! We would love to see some final pictures when the room is complete! Many thanks, and have a wonderful day! Lizzie & The MBR Team

Posted 2 years ago

“Maria was great! I went through my preferences with her and she came back with really detailed suggestions which looked fantastic. When I changed my mind about things, she was quick to suggest alternatives and even went out of her way to give me inspiration for things outside the spec. Would definitely use again!”

Posted 2 years ago

Hi Elliot. Thank you so much for your review! We are delighted that you had such a great design journey with Maria, and we know she has really enjoyed working on this project with you. We would love to see pictures of the end result! Have a lovely day, Lizzie & The MBR Team

Posted 2 years ago

“Great service, very efficient and designer Iveta listened to exactly what we wanted and created a design we love. We’ve been buying the pieces bit by bit and can slowly see the room transforming.”

Posted 2 years ago

“Great experience working on my one-bedroom flat design with Sybille”

Posted 2 years ago

“I had a really pleasant experience overall with the entire MBR team, particularly with my designer Rebecca, who is very skilled at what she does and helped me visualise and ultimately designed my dream living room. My room is not ready just yet as I’m still waiting for a few ordered items to arrive, hence no pictures, but I would definitely use the team again for other projects and highly recommend them.”

Posted 2 years ago

“What an excellent service. The team are exceptionally nice and accommodating - and the end result is amazing. Would highly recommend to anyone; especially if moving into a new place, with multiple rooms to think of, as we did.”

Posted 2 years ago

“When we moved into our first home together - a 1750s shop converted into two completely renovated townhouses - my partner and I knew we needed a hand with designing the interior and layout; there were so many quirky spaces, and the prospect of a blank canvas was daunting! Luckily, we had the incredible Rebecca (and Betina for our outdoor space) on hand to help us transform the house into our home, and we couldn't be happier with the result. Everyone who visits comments on how lovely everything looks and how well the spaces work, and it's down to the brilliance of Rebecca. Whilst we don't plan to move again any time soon, when we do, My Bespoke Room will be an essential part of that process.”

Posted 2 years ago

“Absolutely brilliant - we don’t have an eye for design and details and I can’t compliment the service and Jess enough on how she helped us through planning our kitchen, shared ideas and answered all our questions (there were lots of them and they were never too much hassle). Remy and the personal shopper service was superb too. I think we will use the service every time we come to do a room now.”

Posted 2 years ago

“We are super happy with our designs that Betina created for our home, it captured exactly what we were going for and beyond and we look forward to putting them into action!”

Posted 2 years ago

“Great Design at affordable prices. I worked with Jenny as a designer and she was amazing. She listened to everything I wished for in the room and came up with a great design and a good choice of furniture and accessories we could order. This helped get us started for our room design and we are very happy with how it all looks as a finished product. Definitely recommend if you are looking for quality design choices and don’t want to break your bank paying hefty designer fees. The Shopping assistance could be improved slightly. I had to follow up a few times to get my refunds. But otherwise it was all a great experience.”

Posted 2 years ago

Hi Tanushree. Thank you so much for your lovely feedback, we have loved working on this project with you! We apologise that you had some issues with the shopping assistance, we are always looking at ways to improve the service for our clients so will take this feedback on board!

Posted 2 years ago

“We really enjoyed working with Rosie and the bespoke room through the entire project. We had three large rooms designed and Rosie very patiently took us through the entire process and the end result was stunning.”

Posted 2 years ago

“My Design experience has been really amazing, I didn't know what to expect going into it but working with Celine made it very exciting. Celine has been exceptional and very professional. I can't wait to bring my design to life now that it is completed. I would recommend anyone and will do it again when need arises. Thank You.”

Posted 2 years ago

“Very very happy with service. Catered fully to the brief with guidance if feeling brave . Will use again for sure. Well worth every penny !”

Posted 2 years ago

“Superb service and Iveta had been so patient with me (not really knowing what I wanted) and delighted that I have a combination of classics ,modern and welcoming in the design in the end. I was pleasantly surprised that the service includes sourcing of every item in the design with alternatives!! Oh wow 🤩 Have been referring this service to friends. Thanks Iveta for your good design & suggestions.”

Posted 2 years ago

“I recently worked on my Master Bedroom design with Milena and she has been brilliant at helping me make some decisions & come up with a fabulous scheme for the room. Once this bedroom is completed I will definitely be back to do the next room. Thanks Milena 😊”

Posted 2 years ago

“Sybille worked on the design for our Loft Guest Room and large Living/Dining Room area. She listened carefully to all our complex requirements and was able to take our many (often conflicting) ideas and streamline them into something cohesive, practical and beautiful that very much matched our bold and maximalist style but also offered plenty of suggestions we hadn't thought through. She had strong ideas but held them lightly and was very open to adapting and providing many alternatives for when we weren't sure about something. She helped problem-solve many tricky decisions from floor and wall choice to attractive projector and vinyl storage. Her patience and optimism made it a breeze to work with. We are so excited to shop the design she's done for us and send pictures of the finished product. Our first MBR experience was a delight.”

Posted 2 years ago

“The idea of hiring an interior designer for our apartment was the money very well spent! Thanks to the great colaboration with nice and very professional designer Jelena, the vision of our apartment has become a reality. Without her help, we wouldn't be able to achieve it. Every time whoever visits Us says: "Oh Wow! It's so lovely here! What more could you want? Agnes&Peter”

Posted 2 years ago

“My Fiancé and I recently worked with MBR on designing our first home (a 2-bedroom flat). This was a big decision and investment for us, but from the get-go we felt incredibly comfortable with our designer Liv and knew we had made the right decision. Liv really quickly picked up on our preferences, both as a couple and as individuals and effectively navigated the two. She wasn’t afraid to challenge us with new and exciting ideas, while taking time to explain the reasons for her suggestions. We moved in last week and the flat is better than we had hoped for and nothing we could’ve achieved by ourselves. Liv made sure our several diverse/bold ideas flowed together, made best use of the space and struck a balance, for us, in creating a home that manages to be both calm and striking - our challenging ask! We have since had family round who, having previously been quite skeptical about both the process and our ideas, are now WhatsApping pictures of furniture and paint samples that look surprisingly similar to Liv’s work! We wouldn’t hesitate to recommend Liv, and MBR, to anyone considering having some help with interior design. If we had the choice, we would do it all again as it was hands down one of the best investments we have made!”

Posted 2 years ago

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My Bespoke Room is rated 4.9 based on 402 reviews