My Bespoke Room Reviews

Name: My Bespoke Room
Rating: 4.93

4.9 Rating 397 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

Metrics

Info

4.9

Based on 397 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 21st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Olivia was great! Super quick at sending out all the designs for the rooms in such a short space of time.”

Helpful Report

Posted 4 years ago

“This is our second time using my bespoke room and we can’t help but feel disappointed. We were thrilled with the first room design but sadly our experience second time round wasn’t as good. Firstly with the floor plan a piece of furniture was put in the way of a walkway through to a bathroom so we had to suggest it be moved. We also asked for help with designing a wall of pictures as a feature. We didn’t like what the designer chose so suggested some ones we sourced ourselves hoping they would put them into a wall design for us but they didn’t. We liked the furniture that was chosen although we are still waiting for delivery - estimated delivery 4 month wait. This is not the fault of mybespoke. Also we had to ask for finishing touches as they weren’t included like our original design but was then disappointed that they weren’t linked to the room that was being designed. They were more generic and very similar to the ones of our previous room instead of matching the room design which was for a study. We were hoping to do more rooms but starting to think maybe it’s just a 1 hit wonder?”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write a review, we appreciate your feedback and are sorry to hear that we didn’t hit the mark on your second design. We take our customer reviews very seriously and learning that you felt disappointed with our service is never what we want to hear. We’re normally known for our high-standards of service, and are honoured to have received numerous 5* ratings.It would be great if you could spare some time to hop on a quick call with us to determine how we can provide you with a solution that makes you smile. Please do reach out to us if you have a convenient time, otherwise, we will give you a call in a few days. Many thanks The MBR Team

Posted 4 years ago

My Bespoke Room is rated 4.9 based on 397 reviews