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My Bespoke Room Reviews

4.9 Rating 394 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

4.9

Based on 394 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 21st March 2024

My Bespoke Room 5 star review on 24th December 2023

My Bespoke Room 5 star review on 26th October 2022

My Bespoke Room 5 star review on 25th August 2022

My Bespoke Room 5 star review on 3rd February 2022

My Bespoke Room 5 star review on 2nd December 2020

14

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process has been fun and intuitive from filling out the brief to the online chats with designer Olivia and Shopper Remy. Liv felt like part of the family from the first call and was amazed at how similar our tastes were. She understood my requirements and has helped me put together a house that is functional with a 12 month old to care for but stylish and something to be excited to show off! Remy has been helpful and responsive and has organised everything so I just have to sit back and get excited for each piece of furniture that arrives. Would definitely recommend both of them”

Posted 1 year ago

“I've really enjoyed working with Liv on the design of my living room. She took onboard my initial ideas and has come back with a fantastic design, I love it. Liv promptly responded to my messages and feedback throughout the process. I'll absolutely be coming back to MBR for assistance with my next project!”

Posted 1 year ago

“We've loved working with Liv on our bedroom & bathroom design - she brings great innovative ideas to the design and it's been a really enjoyable experience from start to finish. Would highly recommend her work!”

Posted 1 year ago

“We worked with Betina on our designs for our one-bedroom flat. We found the whole experience to be excellent throughout. Well devised floorplans which helped us envisage the main work we needed to do on the space, following some excellent renders of how the space would look with the designs selected. Betina was super easy and friendly to work with and always replied promptly to any questions or concerns. Her overall designs were great, with some imaginative ideas we wouldn't have thought of, but that we loved. The Personal shopping service is also a nice touch and takes a lot of hassle out of sourcing your own products. Although we actually didn't end up completing this project in the end, after the building prices have increased- we have some beautiful designs to revert back to . And will be back to work with Betina and the team to realise our vision!”

Posted 1 year ago

“I recently used MyBespokeRoom for my 2-bedroom flat. Great designs, excellent communication, and a wide variety of recommended furniture at different price points. A brilliant service for my first home!”

My Bespoke Room 5 star review on 25th August 2022

Posted 1 year ago

“Having trialled My Bespoke Room previously with spatial planning, which was successful, I decided to try the Complete Design Experience for our master bedroom. My designer, Iveta T, went above and beyond to design the perfect room. The help I received exceeded my expectation and the end design is a triumph. It has been worth every penny.”

Posted 1 year ago

“Liz was absolutely brilliant in bringing our vision of our renovation to life, practically and with budget considerations in mind. She was always responsive, turned around proposals quickly, and was happy to evolve concepts when our thinking or requirements changed. The time she saved in sourcing items, meant we were able to focus on other aspects of the project knowing that we had a trusted advisor shortcutting us to quality items that aligned with the overall look and feel of the project.”

Posted 1 year ago

“Liv and Helen have been amazing in the process of designing my space. Liv has really interesting ideas that I’d never have imagined and we had lots of great laughs on the video calls! Helen Is always quick to communicate and always willing to help on the logistical side to get everything in place which I really appreciate. Thank you!”

Posted 1 year ago

“Erin has helped me with two rooms in my house so far and the experience has been brilliant. I guess I do have an idea of what I want but find the process of making decisions a bit overwhelming, but she has really helped me refine what I want. The shopping service is great too because it is so much quicker and less hassle than trying to keep track of everything myself. Highly recommended!”

Posted 1 year ago

“It was really worthwhile to use this service. I could not have come up with the layout ideas and furniture suggestions of Karine. I like that there was more than one layout suggestion also that were a number of ideas and alternatives for things to add to the room. I would use My Bespoke Room again.”

Posted 1 year ago

“Just wanted to freshen up a few rooms. Aiste is a lovely and professional person. She was always there to answer any queries I had. 5/5 on all the aspects of the design. From a very happy customer”

Posted 1 year ago

Hi there, Thank you so much for your review! We are thrilled to hear you have had such a great experience working with Aiste and that you are happy with your design. We have passed this on to Aiste who is delighted by your kind words. Please do send us some images of the rooms when they are complete, we would love to see the end result! Have a wonderful day, Lizzie & The MBR Team

Posted 1 year ago

“I used My Bespoke Room for help in designing an open plan layout for kitchen/living/dining/utility. I already knew the sort of look I wanted but the most useful aspect for me was to talk through ideas to refine them and brainstorm with someone who knows about design, plus I am a terrible decision maker! Special shout out to Karine who was super, and had some great ideas that I have taken on board. You have to pay extra for home visits but all the fees are explained to you upfront. It was a really fun process too and I thoroughly enjoyed it.”

Posted 1 year ago

Hi Jo, Thanks so much for your review! We're thrilled to hear you have had such a great experience working with Karine and she helped find the perfect layout for your kitchen/living/dining/utility. It's great to hear you found the process fun too as that is what we aim for! Have a wonderful day, Lizzie & The MBR Team

Posted 1 year ago

“We absolutely love our new living room which was designed by Rosie. As it was our first time using an interior designer, I was a little apprehensive at the beginning of the process, but Rosie put me at ease straight away. She took all of our wishes on board and came up with a beautiful design. Both Rosie and our personal shopper Laura were great to work with throughout the project. Laura was always happy to answer any questions and kept us well informed of orders and delivery times. It was lovely to see the design come to life and we would definitely recommend the friendly and efficient service at My Bespoke Room.”

Posted 1 year ago

Hi Vanessa, Thank you so much for your review! We're so happy to hear that you had such a great experience working with Rosie and Laura. We know that they have both loved working on this project with you. Please do send us some images of your new living room when it is complete, we would love to see the end result! Have a great day, Lizzie & The MBR Team

Posted 1 year ago

“We worked with Rosie on our design and she was excellent. She really got a measure of who we were and how we want to live in our new space and her communication very timely. Rosie’s design is brilliant and we can’t wait to get started on it. I thoroughly recommend this service if you need someone to help you gather your thoughts and realise the vision you didn’t realise you had!”

Posted 1 year ago

Hi Amy, Thank you so much for your lovely review! We are delighted to hear that Rosie was able to create the perfect design for you based on your needs and preferences, we know she has absolutely loved working on this project with you! Please do send us some images of the room when it is complete, we would love to see the end result! Have a wonderful day! Lizzie & The MBR Team

Posted 1 year ago

“Absolutely love the service - this is the second room we have done and both the design and then the personal shopping service is spot on. They really take on board your taste and wishes and then come up with something amazing! We’ll be using it for every room we decorate now.”

Posted 2 years ago

Hi there, Thank you so much for your review! We are delighted to hear that you have had such a great experience with your designer and also with your personal shopper. We look forward to welcoming you back for any future designs! Please do send us some images of the rooms when they are complete, we love to see the end result! Have a great day, Lizzie & The MBR Team

Posted 1 year ago

“I loved working with Olivia and Remy! Liv has been the sweetest and most efficient person ever!!! She answered all my questions, accommodated all my needs, made further suggestions when I was asking for more and overall she was a dream to work with. Moving into a new place not knowing where to start is very stressful but both Liv and Remy made is so easy and enjoyable! Thank you both!”

Posted 2 years ago

Hi Anna, Thank you so much for your review! Both Olivia and Remy have loved working with you on this project and are thrilled by your kind words! We are so happy to hear that you found the process both easy and enjoyable. Please do send us some images of the room when it is complete, we would love to see the end result! Have a wonderful day! Lizzie & The MBR Team

Posted 2 years ago

“Olivia, you have outdone yourself this time. I didn't think you'd be able to top the bedroom but the kitchen is simply stunning! You told me I'd "love" the kitchen once we'd finished. Considering I could barely stand the sight of it before, this was a bold commitment! The new tiling, lighting, shelving and colour scheme have transformed it and the cube effect with the paint is... well I'm lost for words. Thank you again and I can't wait for our next project xx”

Posted 2 years ago

Hi Ross, Thank you so much for such a fabulous review for the lovely Olivia! We are thrilled to hear that you have had another great experience with her and that she has helped you fall in love with your new kitchen design! We know she has absolutely loved working on these projects with you and would love to have you back for more designs in the future. Please do send us some images when your room is complete - we would all love to see the end result! Have a great day! Lizzie & The MBR Team

Posted 2 years ago

“I loved the design Amelia put together for my living-dining room: she suggested locations for the table and lamps which I would have never been able to come up with, completely understood my need for cosiness-calm and suggested paint colours and furniture matching my wish. So happy! Thank you Amelia!”

Posted 2 years ago

Hi Sophie, Thank you so much for your review! We are so happy to hear that Amelia was able to turn your design dreams into a reality! We know she has loved working on this project with you. Please do send us some images when the room is complete, we would love to see the end result! Have a wonderful day, Lizzie & The MBR Team

Posted 2 years ago

“Jelena produced exactly what we needed, even with our super-tight timescales. Thank you so much! You saved us so much time and stress :) We hope to work with you again as soon as we're ready for the next stage of our house renovation.”

Posted 2 years ago

Hi Emma, Thank you so much for your review! I'm so happy to hear that Jelena did a fabulous job helping you visualise the perfect layout for your home. We look forward to welcoming you back when you are ready for the next stage of the renovation! Have a wonderful day, Lizzie & The MBR Team

Posted 2 years ago

“Such a great helping hand to sort dilemmas of colour and layout! Karine was there for extra guidance and support too, calm approach always. Thank you.”

Posted 2 years ago

Hi Gwen, Thank you for your review! We are so happy to hear you had a fabulous experience working with Karine with your colour schemes and layouts! We know she has really enjoyed working with you on this project and is thrilled with your lovely review. Have a wonderful day, Lizzie & The MBR Team

Posted 2 years ago

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My Bespoke Room is rated 4.9 based on 394 reviews