My Baker Reviews

Name: My Baker
Address: 102 Osier Crescent, Muswell Hill, London, London
Rating: 4.64

4.6 Rating 457 Reviews

90 %

of reviewers recommend My Baker

4.6

Based on 457 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About My Baker:

MY BAKER is the place to order personalised cakes and other baked goods from trusted bakers.

Visit Website

Phone:

07922240170

Email:

orders@mybaker.co

Location:

102 Osier Crescent, Muswell Hill, London
London
N10 1RE

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My Baker 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Beautiful tasting cake Thank you”

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“Cake was not as expected. Words written with white icing on white base. Fruits going off. Wont be using MyBaker again.”

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Dear U Omo, I am sorry about your experience. We set a really high standard and most times we have excellent customer satisfaction on cake appearance, taste and service. Very occasionally though, we don't achieve that. I will send you an email privately to try to make amends. Kind regards, Mark, My Baker

“Super easy to order, great customer service and the cupcakes tasted amazing!”

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“Cake looked nice exactly like the picture but it tasted horrible. I thought from the description the cake was covered in buttercream but it was just plain cream so tasted sour. We had to throw the whole cake out. I wouldn’t order from my baker again.”

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Dear Sophie, I am sorry about your experience. We set a really high standard and most times we have excellent customer satisfaction on cake appearance, taste and service. Very occasionally though, we don't achieve that. I will send you an email privately to try to make amends. Kind regards, Mark, My Baker

“Such a beautiful cake - absolute perfection! Great service delivery”

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“Excellent cake thank you 🙏”

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“The cake was absolutely delicious.. So soft moist and scromptous.. The design was exactly as advertised.”

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“Super friendly website Great customer service The cake was AMAZING”

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“Cake was beyond tasty and amazing. The flavours where spot on! Cake was mouth watering”

My Baker 5 star review on 23rd August 2020

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“We ordered a gorgeous semi-naked two-tier cake for a close friend. Rather than pink, we went for black roses; when the cake arrived it was absolutely gorgeous! The taste was amazing, it arrived exactly when expected! I can't fault the customer service either, the staff were so friendly and helpful. I used the chat function and always had a speedy response. I'm holding my 1 year wedding anniversary on Saturday and I will definitely be ordering a cake tonight!”

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“I am one of those people who rarely leave reviews, even if something is good. But I have to say the cake I ordered for my partners birthday was excellent. The delivery was on time and exactly as ordered with lovely flowers and macaroons. Simply stunning and really well received. Thank you so much. Highly recommended.”

My Baker 5 star review on 15th August 2020

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“What an incredible cake from the team at My Baker - thank you so much for taking care of all of the details and delivering it to the restaurant for us. The cake was a highlight of a special birthday celebration and delivered the wow factor! It was so delicious and we can't wait to come back for more. Thank you.”

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““We cannot thank you enough for delivering a beautiful delicious cake especially during these challenging pandemic times! This our third year ordering a birthday cake from your establishment, and once again you have made a birthday girl really happy! Accessibility and communication with ordering from start to finish was seamless...we look forward to doing business with you in the future! We wish you continued success!” NYC”

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“Thank you so much for the lovely cake! My Baker went above and beyond to help ensure that I am getting the perfect cake for my friend’s baby shower. Not only I got the cake I asked for, but also arrived with a small kit in case the buttercream needed touch up. We didn’t need to use it but these small details and their responsiveness through the process makes me look forward to the next event to get their help again. Highly recommend!”

My Baker 5 star review on 1st August 2020

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“They created an amazingly creative BD cake which was exactly I imaged!! To be honest, my cake was damaged while it had been delivered,, however, the staff was very communicative and thoughtful. They gave us a big discount to compensate this issue so now I'm happy to order another cake from them for my kids next birthday!!”

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“I ordered a Victoria sponge birthday cake for my friend’s birthday. My order was taken immediately and I got a receipt as soon as I’d paid. I could specify a delivery date and address and time that suited me. The cake looked exactly like the photo (beautiful!) online and tasted AMAZING. All my friends loved it. I would definitely buy more cakes from Mybaker.”

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“Excellent service, delicious cake. Good price. Will use again for sure. Thank you”

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“We had to make a last minute cancellation for an order because our trip to London to celebrate a friends birthday was interrupted by the corona endemic. My baker who had been excellent with communication and personalizing our cake even offering to deliver gave us a full refund!!! Superb service. Cannot wait to reschedule trip and savor their fare!!!!”

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“Amazingly helpful and kind, they really went the extra mile to give us what we wanted, and were super-efficient when things went wrong from our end! I will definitely be using My Baker again.”

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“Delivery on time. Great cupcakes! Can't wait to order more. Thanks for making IW day so special!”

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My Baker is rated 4.6 based on 457 reviews