My Baker Reviews

Name: My Baker
Rating: 4.74

4.74 Rating 134 Reviews

93% of reviewers recommend My Baker

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Merchant Metrics


Shipping & delivery
delivery methods	Courier, Own Driver
average delivery time	Next Day
on-time delivery	99%
accurate and undamaged orders	100%
Customer Service
communication channels	Telephone, Email
queries resolved in	Under an hour

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Zoe Ewart

"The service and delivery could not be faulted. Amazing service and the most insane cake I’ve ever had. My cake arrived less then 12 hours, that’s what you call service."

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"Delivery guy was Andre, he delivered it at the right time and even provided instructions on how to decorate. Everything tasted amazing and everyone was very impressed!! I really appreciated keeping me informed about the delivery. Thanks again! ♥️"

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"Worst cupcakes ever. Please avoid ordering cupcakes for delivery in Wimbledon. They were very late and the cupcakes had melted and we had to throw them out. Really bad experience. Not worth the money paid."

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"Didn't know what to expect for an eggless and nut-free cake, but I'm glad to report it was surprisingly delicious! It also looked amazing =)"

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"The birthday cake that we ordered was awesome and was greatly appreciated by the recipient. Liked the fact that they offered different sizes. Communication was excellent (we initially put in the wrong delivery date for a birthday cake. That was a mad panic on our part! They were calm and very responsive. Delivered on time. Will be back for sure."

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"Amazing cake, great communication even when I was so busy and stuck in meetings... just fab. And delicious! Thank you"

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"Thank you so much for the awesome cake and cupcakes guys! Tasted absolutely delicious and all with Swiss meringue buttercream! You guys rock!"

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"Beautiful cake, my son was thrilled, great service, thank you 🎂"

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"Wow. That really sums up my experience to the cake itself. It was stunning and tasted as good as it looked. Thank you so much Ashaani!"

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"The cake was beautiful as well as very delicious. Definitely a go-to option for cake orders!"

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"Customer service was on point.Price bit overpriced,Delivery late anyways was not a problem but the cake was ok,colour was way different to the one showed in the website, too much cream and was not soft enough.Will try somewhere else."

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"This cake not only looked amazing but was also possibly the most delicious cake I’ve ever eaten!! It’s quite rare to get pretty and delicious from these cake places but these guys make it happen !! Also the delivery was so sensitively done ... call before .. then a text when it was nearly at the house .. no waiting around for me! Thank you"

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"Excellent customer care..they answered my email so quick and called me to make sure everthing us alright.notified me also when the cake was delievered"

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"We were quite disappointed that the cake arrived to us smashed on one side!! We expected better service with delivery, considering the price we paid for the cake. We had a few guesses and was not nice presenting a smashed cake as well our son was a bit upset. On the other hand, the cake itself was delicious, soft pastry. Very much enjoyed its texture for a vegan cake. Many thanks."

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"I am very thankful to my baker team who delivered a very delicious cake at midnight on my hubby’s Birthday. The cake was fresh and we loved it and I am very happy with the service and kindness of the team members."