My Baker Reviews

4.74 Rating 134 Reviews
93% of reviewers recommend My Baker

About My Baker: MY BAKER is the place to order personalised cakes and other baked goods from trusted bakers.

Visit Website

Phone:
0203 239 4399

Email:
orders@mybaker.co

Are you a business owner?
Click Here

Write Your review

Tell us how My Baker made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
5
Von
"Thank you so much for the awesome cake and cupcakes guys! Tasted absolutely delicious and all with Swiss meringue buttercream! You guys rock!"
Report
5
Tina
"Wow. That really sums up my experience to the cake itself. It was stunning and tasted as good as it looked. Thank you so much Ashaani!"
Report
Zoe Ewart
"This cake not only looked amazing but was also possibly the most delicious cake I’ve ever eaten!! It’s quite rare to get pretty and delicious from these cake places but these guys make it happen !! Also the delivery was so sensitively done ... call before .. then a text when it was nearly at the house .. no waiting around for me! Thank you"
Report
"The service and delivery could not be faulted. Amazing service and the most insane cake I’ve ever had. My cake arrived less then 12 hours, that’s what you call service."
Helpful Report
Visit Website
"Delivery guy was Andre, he delivered it at the right time and even provided instructions on how to decorate. Everything tasted amazing and everyone was very impressed!! I really appreciated keeping me informed about the delivery. Thanks again! ♥️"
Helpful Report
"Worst cupcakes ever. Please avoid ordering cupcakes for delivery in Wimbledon. They were very late and the cupcakes had melted and we had to throw them out. Really bad experience. Not worth the money paid."
Helpful Report
"Didn't know what to expect for an eggless and nut-free cake, but I'm glad to report it was surprisingly delicious! It also looked amazing =)"
Helpful Report
"The birthday cake that we ordered was awesome and was greatly appreciated by the recipient. Liked the fact that they offered different sizes. Communication was excellent (we initially put in the wrong delivery date for a birthday cake. That was a mad panic on our part! They were calm and very responsive. Delivered on time. Will be back for sure."
Helpful Report
"Amazing cake, great communication even when I was so busy and stuck in meetings... just fab. And delicious! Thank you"
Helpful Report
"Thank you so much for the awesome cake and cupcakes guys! Tasted absolutely delicious and all with Swiss meringue buttercream! You guys rock!"
Helpful Report
"Beautiful cake, my son was thrilled, great service, thank you 🎂"
Helpful Report
"Wow. That really sums up my experience to the cake itself. It was stunning and tasted as good as it looked. Thank you so much Ashaani!"
Helpful Report
"The cake was beautiful as well as very delicious. Definitely a go-to option for cake orders!"
Helpful Report
"Customer service was on point.Price bit overpriced,Delivery late anyways was not a problem but the cake was ok,colour was way different to the one showed in the website, too much cream and was not soft enough.Will try somewhere else."
Helpful Report
"This cake not only looked amazing but was also possibly the most delicious cake I’ve ever eaten!! It’s quite rare to get pretty and delicious from these cake places but these guys make it happen !! Also the delivery was so sensitively done ... call before .. then a text when it was nearly at the house .. no waiting around for me! Thank you"
Helpful Report
"Excellent customer care..they answered my email so quick and called me to make sure everthing us alright.notified me also when the cake was delievered"
Helpful Report
"We were quite disappointed that the cake arrived to us smashed on one side!! We expected better service with delivery, considering the price we paid for the cake. We had a few guesses and was not nice presenting a smashed cake as well our son was a bit upset. On the other hand, the cake itself was delicious, soft pastry. Very much enjoyed its texture for a vegan cake. Many thanks."
Helpful Report
"I am very thankful to my baker team who delivered a very delicious cake at midnight on my hubby’s Birthday. The cake was fresh and we loved it and I am very happy with the service and kindness of the team members."
Helpful Report
"Perfect vegan cake but I'd like mine to have a bit less frosting."
Helpful Report
"Perfect cake"
Helpful Report
"Taste was amazing! We was able to share between 20 people and had more to take home! x"
Helpful Report
"Incredible cake! Can't wait to order again xxxx"
Helpful Report
"My cake was really tasty and tweaked just how I requested. Everyone loved it! I’d definitely use this service again"
Helpful Report
My Baker is rated 4.74 based on 134 reviews