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My 1st Years Reviews

4.4 Rating 3,881 Reviews
83 %
of reviewers recommend My 1st Years

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The items I ordered were off good quality. However the gift box and gift bag (which I purchased arrived damaged and unfortunately could not be used.
Helpful Report
Posted 11 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 11 months ago
Excellent experience shopping with my 1st years. I bought a personalised backpack for my grandson, extremely good quality, it was even nicer than the pictures on the website ,delivery was very quick. Will buy from this company again
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Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
We visited My 1st Years inside Selfridges Trafford Centre. Staff were super helpful in putting a 3 piece bundle. They personalised all items within 40 minuets whilst we shopped around, we was able to choose colours and fonts, staff showed us options; denim jacket, backpack and a wooden caterpillar (this item was sent via post and delivered within 3 days personalised) highly recommend!
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Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Items came beautifully presented and fantastic quality. The perfect gift to others or to treat yourself!
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
I have used MY 1st years for a few years now, I have bought many toys, backpacks books etc for my grand children. The quality of the products are excellent, the service from the company is 1st class. I would definitely recommend this company and I will still be using it again when Christmas comes around.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
I have been shopping with My 1st Years since 2020 and honestly all I can say is that their products are absolutely amazing! 🥹 Their service has always been fabulous, and the quality is second to none. I still have toys and robes that have been passed down to my younger children and they’re still as beautiful and well‑made as the day I bought them. My 1st Years offers a truly personal and memorable experience and I’ve never been disappointed. Even family and friends who have received gifts from here have been absolutely delighted. Thank you, My 1st Years, for making every moment feel special and for creating keepsakes that my family will treasure for a lifetime. I’m proud to recommend you to anyone looking for beautiful, quality gifts that truly stand the test of time.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
The personalised towels are my ‘go to’ new baby present and everyone we gift them to loves the quality and the personalisation. Reasonably priced and also grateful for the NHS discount, thank you
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
I've always loved every personalised item I have received from my1styears. I think it make a gift extra special. I have always purchased pppersonalised gifts for my children and nephews.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Products are perfect however packaging always arrives damaged meaning they are not so nice to gift
Helpful Report
Posted 11 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 11 months ago
I ordered my son a personalised denim jacket and bag for nursery. Both amazing quality however the thread on the denim jacket had skipped so had a small gap in one of the letters. I contacted customer service who replied very quickly and instantly sorted the problem and was amazing. The bag is the perfect size for my little boy to take the nursery
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Lovely personalised gifts for my newborn Grandson. Excellent quality items.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
A beautiful gift that my friends baby loves! Extremely quick with delivery too, thank you.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
I ordered the Safari print gift set with the medium backpack. The embroidery looks amazing and the material is really good quality. Would definitely order again!
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
This was the first time I ordered from you your range and quality of your products are excellent
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
The gift was for my grand daughter and she uses it and hopefully cherish it
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Amazing quality items I wouldn’t use any other brand for my daughters personalised items!!
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Beautiful products and very helpful staff. I messaged to request a gift box after I had requested an eco box. Ines was so helpful and made sure this was carried out. My grand daughter loved her new backpack and it was even better in the delightful gift box.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
As always great quality. Love the personalisation and selection of wooden toys available to help support working towards developmental milestones.
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Amazing quality items I wouldn’t use any other brand for my daughters personalised items!!
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
Everything I ever buy from theses is the best quality and the service is always fantastic
Helpful Report
Posted 11 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 11 months ago
My 1st Years is rated 4.4 based on 3,881 reviews